ASRock Forums : X570 Creator cannot detect TB device https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Thu, 16 Jul 2026 13:50:56 +0000 Tue, 23 Jun 2020 17:01:50 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=14772 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[X570 Creator cannot detect TB device : Dear boneto666,Greetings, this...]]> https://forum.asrock.com/forum_posts.asp?TID=14772&PID=76689&title=x570-creator-cannot-detect-tb-device#76689 Author: ASRock_TSD
Subject: 14772
Posted: 23 Jun 2020 at 5:01pm

Dear boneto666,

Greetings, this is ASRock TSD.


According to your question, we provide some suggestions to check the system:

1. Please enter BIOS setup and load BIOS default setting via [F9] key.
2. If possible, please plug your Thunderbolt device to another Thunderbolt system.
3. If possible, please install other Thunderbolt devices to verify the TB3 port of the MB.
4. Reinstall a clean Windows 10 OS with Thunderbolt driver.


Thanks!

All the best,
ASRock TSD
]]> Tue, 23 Jun 2020 17:01:50 +0000 https://forum.asrock.com/forum_posts.asp?TID=14772&PID=76689&title=x570-creator-cannot-detect-tb-device#76689 <![CDATA[X570 Creator cannot detect TB device : any &#034;unknown device&#034;...]]> https://forum.asrock.com/forum_posts.asp?TID=14772&PID=76681&title=x570-creator-cannot-detect-tb-device#76681 Author: ThreeDee
Subject: 14772
Posted: 23 Jun 2020 at 4:06pm

any "unknown device" listings in device manager or anything with an exclamation point next to it? .. select "show hidden devices" in device manager to see everything listed]]> Tue, 23 Jun 2020 16:06:36 +0000 https://forum.asrock.com/forum_posts.asp?TID=14772&PID=76681&title=x570-creator-cannot-detect-tb-device#76681 <![CDATA[X570 Creator cannot detect TB device : Dear guys,I am trying to use the...]]> https://forum.asrock.com/forum_posts.asp?TID=14772&PID=76672&title=x570-creator-cannot-detect-tb-device#76672 Author: boneto666
Subject: 14772
Posted: 23 Jun 2020 at 1:14pm

Dear guys,

I am trying to use the onboard Thunderbolt ports and I have enabled TB option in BIOS as well. Of course I have installed the Thunderbolt(v17.4.77.400) drivers from ASRock website.
But WIN10 OS still fails to detect my TB device, try 2.01 BIOS is the same result.
Please help!
]]> Tue, 23 Jun 2020 13:14:19 +0000 https://forum.asrock.com/forum_posts.asp?TID=14772&PID=76672&title=x570-creator-cannot-detect-tb-device#76672