https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Fri, 24 Apr 2026 23:32:19 +0000 Wed, 19 Aug 2020 23:51:48 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=15245 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=15245&PID=78155&title=trouble-identifying-motherboard-model#78155 Author: Xaltar
Subject: 15245
Posted: 19 Aug 2020 at 11:51pm

If memory serves the B450 Gaming boards that ship in CyberpowerPC systems is specific
to CyberpowerPC. You can open a support ticket with ASRock or CyberpowerPC, either
should be able to help you.

https://support.cyberpowerpc.com/hc/en-us
https://event.asrock.com/tsd.asp]]> Wed, 19 Aug 2020 23:51:48 +0000 https://forum.asrock.com/forum_posts.asp?TID=15245&PID=78155&title=trouble-identifying-motherboard-model#78155 https://forum.asrock.com/forum_posts.asp?TID=15245&PID=78134&title=trouble-identifying-motherboard-model#78134 Author: GeorgeT
Subject: 15245
Posted: 19 Aug 2020 at 5:04am

Hi all. I have three questions.

1) I have an ASRock B450M Gaming, which is apparently a model that doesn't exist.

It looks like a B450M/ac but those say "B450M/ac" right on the silkscreen. This one says, well, "B450M Gaming". The B450M/ac version of LED control doesn't work on it, nor does the BIOS seem to control the LED's.

The motherboard was in a CyberpowerPC GMA4200 BST with a Ryzen 5 3600.

Could an oddball model have somehow gotten shipped out?

2) My other question, which precipitated digging into all this, is that one of the USB AMD eXtensdible host controllers died with error code 43 (device failure), and no amount of working with the drivers, or powering up and down, fixes the problem. Is that definitely a motherboard replacement?

3) Since the LED's can't be controlled via BIOS or the ASRock RGB LED utilities, how can I turn them off, or is that a question for CyberpowerPC?

Thanks a bunch.
George Turner.

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