https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Fri, 24 Apr 2026 20:24:32 +0000 Mon, 21 Sep 2020 17:35:48 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=15942 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=15942&PID=79699&title=x470-taichi-not-posting#79699 Author: Icenine
Subject: 15942
Posted: 21 Sep 2020 at 5:35pm

Xaltar wrote: https://event.asrock.com/tsd.asp You will need to open a support ticket with ASRock from the above link. ASRock tech support actually does check in here fairly often but the odds of them seeing your post are slim. You will have better luck opening a proper support ticket with them. As for the edit function, it is disabled on these forums due to abuse by spammers. They make seemingly legitimate posts then come back a few hours/days later and edit their post to insert spam and other malicious links. It made it almost impossible to find and delete them all.

Hi, thanks for the reply and information about the edit function. Sorry that I didn't come on earlier to reply, but I didn't have any updates until the past couple of days.

Anyway, I was able to get a hold of a cheap AM4 MB and I tried the CPU in that. It turns out the CPU is OK and is working great, and it appears that it is the X470 MB that is faulty. Every other part works fine, so I am going to have to try to RMA the MB.

Do you happen to know if Asrock have a service center in Australia? If not, do I send it back to the place of purchase, or directly to Asrock overseas?]]> Mon, 21 Sep 2020 17:35:48 +0000 https://forum.asrock.com/forum_posts.asp?TID=15942&PID=79699&title=x470-taichi-not-posting#79699 https://forum.asrock.com/forum_posts.asp?TID=15942&PID=79391&title=x470-taichi-not-posting#79391 Author: Xaltar
Subject: 15942
Posted: 15 Sep 2020 at 12:38am

https://event.asrock.com/tsd.asp

You will need to open a support ticket with ASRock from the above link. ASRock
tech support actually does check in here fairly often but the odds of them seeing
your post are slim. You will have better luck opening a proper support ticket with
them.

As for the edit function, it is disabled on these forums due to abuse by spammers.
They make seemingly legitimate posts then come back a few hours/days later and edit
their post to insert spam and other malicious links. It made it almost impossible
to find and delete them all. ]]> Tue, 15 Sep 2020 00:38:28 +0000 https://forum.asrock.com/forum_posts.asp?TID=15942&PID=79391&title=x470-taichi-not-posting#79391 https://forum.asrock.com/forum_posts.asp?TID=15942&PID=79308&title=x470-taichi-not-posting#79308 Author: Icenine
Subject: 15942
Posted: 13 Sep 2020 at 9:00pm

Any chance of a reply from someone at Asrock to my warranty questions?]]> Sun, 13 Sep 2020 21:00:19 +0000 https://forum.asrock.com/forum_posts.asp?TID=15942&PID=79308&title=x470-taichi-not-posting#79308 https://forum.asrock.com/forum_posts.asp?TID=15942&PID=79261&title=x470-taichi-not-posting#79261 Author: Icenine
Subject: 15942
Posted: 12 Sep 2020 at 7:38am

cx5 wrote: Icenine wrote: Yes, I definitely plugged in the 8 pin CPU cable. That was the first cable I plugged in Sorry I guessed wrong. How about power connectors not fully plugged in??? a lot of my friends suffer from that due concern excessive force damage motherboard etc, but I find it a lot of times really have to push hard to fully seat in plugs.

I am pretty sure it's plugged in properly as when I first powered on the system, the CPU fan spun and it stayed on from anywhere between 5-10 seconds before the power cut out. It hasn't powered on since that initial try. I've plugged it in multiple times (both 24-pin and 8-pin) since that initial attempt to boot up the system.

Also, if I can get a hold of a different CPU and it still doesn't post, is it then time to RMA the MB? And does anyone know where you RMA in Australia? Is there a service center here, or do I send overseas? This is the first time I've ever had/used/owned an Asrock MB. Hasn't been a good experience so far :(.

No one answered when I asked this before, but can you edit posts here in this forum? I can't seem to find that option?]]> Sat, 12 Sep 2020 07:38:56 +0000 https://forum.asrock.com/forum_posts.asp?TID=15942&PID=79261&title=x470-taichi-not-posting#79261 https://forum.asrock.com/forum_posts.asp?TID=15942&PID=79260&title=x470-taichi-not-posting#79260 Author: Icenine
Subject: 15942
Posted: 12 Sep 2020 at 7:29am

cx5 wrote: Icenine wrote: Yes, I definitely plugged in the 8 pin CPU cable. That was the first cable I plugged in Sorry I guessed wrong. How about power connectors not fully plugged in??? a lot of my friends suffer from that due concern excessive force damage motherboard etc, but I find it a lot of times really have to push hard to fully seat in plugs.

Thanks for the reply. The power connectors were plugged in fully as the CPU fans spun up the first time I turned it on. The MB worked for about 5-10 seconds before the power cut out. It hasn't worked/posted since that initial power on.]]> Sat, 12 Sep 2020 07:29:58 +0000 https://forum.asrock.com/forum_posts.asp?TID=15942&PID=79260&title=x470-taichi-not-posting#79260 https://forum.asrock.com/forum_posts.asp?TID=15942&PID=79242&title=x470-taichi-not-posting#79242 Author: cx5
Subject: 15942
Posted: 11 Sep 2020 at 8:36pm

Icenine wrote: Yes, I definitely plugged in the 8 pin CPU cable. That was the first cable I plugged in

Sorry I guessed wrong.

How about power connectors not fully plugged in??? a lot of my friends suffer from that due concern excessive force damage motherboard etc, but I find it a lot of times really have to push hard to fully seat in plugs.]]> Fri, 11 Sep 2020 20:36:20 +0000 https://forum.asrock.com/forum_posts.asp?TID=15942&PID=79242&title=x470-taichi-not-posting#79242 https://forum.asrock.com/forum_posts.asp?TID=15942&PID=79210&title=x470-taichi-not-posting#79210 Author: Icenine
Subject: 15942
Posted: 11 Sep 2020 at 12:25am

Xaltar wrote: Disconnect everything from the board, pull the CPU (and check for any damage/bent pins) and then reassemble with only the 8pin/24pin power, GPU (and it's power connectors) 1 stick of RAM, display cable and nothing else connected (no KB/mouse or other USB devices).

Hi, thanks for the reply.

Alright, I'll try that in the next day or two when I have some time. As for the CPU, what do I do if there is bent pins on the CPU? What should I use to try and straighten them with? Also, if there is bent pins, wouldn't the CPU not have gone into the socket properly or can it still go in with bent pins and not function properly? As for damaged pins, what would be the difference between a damaged and bent pin?

I'm new to AMD, have pretty much used Intel the past 15 years or so prior to this changeover to this system/platform.]]> Fri, 11 Sep 2020 00:25:43 +0000 https://forum.asrock.com/forum_posts.asp?TID=15942&PID=79210&title=x470-taichi-not-posting#79210 https://forum.asrock.com/forum_posts.asp?TID=15942&PID=79202&title=x470-taichi-not-posting#79202 Author: Xaltar
Subject: 15942
Posted: 10 Sep 2020 at 9:29pm

Disconnect everything from the board, pull the CPU (and check for any damage/bent pins)
and then reassemble with only the 8pin/24pin power, GPU (and it's power connectors)
1 stick of RAM, display cable and nothing else connected (no KB/mouse or other USB
devices).

Edited by Xaltar - 10 Sep 2020 at 9:30pm]]> Thu, 10 Sep 2020 21:29:56 +0000 https://forum.asrock.com/forum_posts.asp?TID=15942&PID=79202&title=x470-taichi-not-posting#79202 https://forum.asrock.com/forum_posts.asp?TID=15942&PID=79201&title=x470-taichi-not-posting#79201 Author: Icenine
Subject: 15942
Posted: 10 Sep 2020 at 8:57pm

Yes, I definitely plugged in the 8 pin CPU cable. That was the first cable I plugged in and then I plugged in the 24 pin MB connector.

I tried a different PSU the other night and still no difference.

I'll try that GPU in a different slot. I never thought about moving the GPU to a different slot, but even if that slot is faulty, wouldn't the MB still power on but have no video output?]]> Thu, 10 Sep 2020 20:57:01 +0000 https://forum.asrock.com/forum_posts.asp?TID=15942&PID=79201&title=x470-taichi-not-posting#79201 https://forum.asrock.com/forum_posts.asp?TID=15942&PID=79182&title=x470-taichi-not-posting#79182 Author: cx5
Subject: 15942
Posted: 10 Sep 2020 at 11:54am

The CPU required dedicated 8 pin power connector, did you plug it in?

Seeing you forgot about the GPU extra power cable needed, I'm guessing you might forgot the CPU 8 pin power also.

The motherboard big massive power 24 pins connector does not power on the CPU at all.
]]> Thu, 10 Sep 2020 11:54:26 +0000 https://forum.asrock.com/forum_posts.asp?TID=15942&PID=79182&title=x470-taichi-not-posting#79182