ASRock Forums : New ASRock Z170 Pro4

ASRock Forums : New ASRock Z170 Pro4 - Randomly freezing https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Wed, 15 Apr 2026 19:12:49 +0000 Thu, 03 Mar 2016 09:51:28 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=1712 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[New ASRock Z170 Pro4 - Randomly freezing : For the record, since I unsloted...]]> https://forum.asrock.com/forum_posts.asp?TID=1712&PID=10961&title=new-asrock-z170-pro4-randomly-freezing#10961 Author: DownyTif
Subject: 1712
Posted: 03 Mar 2016 at 9:51am

For the record, since I unsloted my RAM and put it back, no freeze. After a while, I also updated the BIOS to the new version.

I haven't experienced a freeze in a long time now. My guess: my RAM must have been barely slotted correctly because my MB is smaller than the posts in the case. When I reinstalled my RAM, my MB was on a table, so I was able to really push it in while holding the back of the MB.

So far so good !

]]> Thu, 03 Mar 2016 09:51:28 +0000 https://forum.asrock.com/forum_posts.asp?TID=1712&PID=10961&title=new-asrock-z170-pro4-randomly-freezing#10961 <![CDATA[New ASRock Z170 Pro4 - Randomly freezing : Yup, ASRock have been rolling...]]> https://forum.asrock.com/forum_posts.asp?TID=1712&PID=8959&title=new-asrock-z170-pro4-randomly-freezing#8959 Author: Xaltar
Subject: 1712
Posted: 22 Jan 2016 at 11:10pm

Yup, ASRock have been rolling out BIOS updates all day Thumbs Up

Not all products are covered yet but they have been working fast so it won't be long Smile

]]> Fri, 22 Jan 2016 23:10:21 +0000 https://forum.asrock.com/forum_posts.asp?TID=1712&PID=8959&title=new-asrock-z170-pro4-randomly-freezing#8959 <![CDATA[New ASRock Z170 Pro4 - Randomly freezing : New BIOS available:) ]]> https://forum.asrock.com/forum_posts.asp?TID=1712&PID=8957&title=new-asrock-z170-pro4-randomly-freezing#8957 Author: DownyTif
Subject: 1712
Posted: 22 Jan 2016 at 11:01pm

New BIOS available

]]> Fri, 22 Jan 2016 23:01:46 +0000 https://forum.asrock.com/forum_posts.asp?TID=1712&PID=8957&title=new-asrock-z170-pro4-randomly-freezing#8957 <![CDATA[New ASRock Z170 Pro4 - Randomly freezing : DownyTif wrote: joejccva71...]]> https://forum.asrock.com/forum_posts.asp?TID=1712&PID=8857&title=new-asrock-z170-pro4-randomly-freezing#8857 Author: joejccva71
Subject: 1712
Posted: 21 Jan 2016 at 12:30pm

DownyTif wrote:

joejccva71 wrote:

DownyTif wrote:

Basically to connect only the needed stuff:

- CPU + cooler

- Graphic card

- Power + Reset button

- 1 RAM

- 1 HDD or SSD (with OS)

- Keyboard + Mouse

To eliminate short-circuit probability, he told me to install the mobo outside of the case (on the mobo box for example).

Before doing that, you should open a support ticket with ASROCK and let them tell you those steps though.

Any freezes for you yet since you took those parts out of the case?

Yes, it froze today with only the basic. I'm really starting to think that the problem is Skylake, not the board. Too many people using different boards have this over the internet. All related to Skylake, with all the same symptoms.

Anyway, I'm speaking with Eric (support guy) everyday, so I'll see my options. I can RMA the board or wait to see what Intel has to say about it.

Eric just gave me the usual, "RMA the board or return it where you got it".

But not everyone is having issues with the Skylake processors and there are ALOT of people that have them. I think it's more or less finding the right board that has the BIOS update that FIXES the Skylake problem from Intel.

It's one of the reasons why I'm going ASUS, tried and true.

]]> Thu, 21 Jan 2016 12:30:54 +0000 https://forum.asrock.com/forum_posts.asp?TID=1712&PID=8857&title=new-asrock-z170-pro4-randomly-freezing#8857 <![CDATA[New ASRock Z170 Pro4 - Randomly freezing : joejccva71 wrote: DownyTif...]]> https://forum.asrock.com/forum_posts.asp?TID=1712&PID=8855&title=new-asrock-z170-pro4-randomly-freezing#8855 Author: DownyTif
Subject: 1712
Posted: 21 Jan 2016 at 12:02pm

joejccva71 wrote:

DownyTif wrote:

Basically to connect only the needed stuff:

- CPU + cooler

- Graphic card

- Power + Reset button

- 1 RAM

- 1 HDD or SSD (with OS)

- Keyboard + Mouse

To eliminate short-circuit probability, he told me to install the mobo outside of the case (on the mobo box for example).

Before doing that, you should open a support ticket with ASROCK and let them tell you those steps though.

Any freezes for you yet since you took those parts out of the case?

Anyway, I'm speaking with Eric (support guy) everyday, so I'll see my options. I can RMA the board or wait to see what Intel has to say about it.

]]> Thu, 21 Jan 2016 12:02:57 +0000 https://forum.asrock.com/forum_posts.asp?TID=1712&PID=8855&title=new-asrock-z170-pro4-randomly-freezing#8855 <![CDATA[New ASRock Z170 Pro4 - Randomly freezing : Understandable. Here's wishing...]]> https://forum.asrock.com/forum_posts.asp?TID=1712&PID=8850&title=new-asrock-z170-pro4-randomly-freezing#8850 Author: wardog
Subject: 1712
Posted: 21 Jan 2016 at 11:04am

Understandable. Here's wishing you the sincerest tidings with whatever you're getting next.
]]> Thu, 21 Jan 2016 11:04:14 +0000 https://forum.asrock.com/forum_posts.asp?TID=1712&PID=8850&title=new-asrock-z170-pro4-randomly-freezing#8850 <![CDATA[New ASRock Z170 Pro4 - Randomly freezing : So just an update. I haven't...]]> https://forum.asrock.com/forum_posts.asp?TID=1712&PID=8846&title=new-asrock-z170-pro4-randomly-freezing#8846 Author: joejccva71
Subject: 1712
Posted: 21 Jan 2016 at 10:18am

So just an update. I haven't froze since the CSTATES change in the BIOS but last week I didn't freeze for an entire week. I mean I "could" potentially just leave this as is, and if I freeze once a week I "could" be ok with that? I guess? But I already called Micro Center here in Cambridge, MA and I'm going to bring back everything on Saturday and replace it with not only new parts, but new brand names also.

I'm going to get a better motherboard (probably going with ASUS this time), ram, video card, and psu. It's going to cost me an additional $326 ..(already did the math) but I think it's worth it.

I want a STABLE rig. That's not too much to ask for is it? After all this headache that I've (and others) have been through. I mean, ASRock support has been ok i guess? Not bad, but not amazing either. It's tough to get in contact with them via emails because they don't answer but once every 3-4 days which is very frustrating.

Just wanted to update you guys as you've been more help than support has, and for that I thank you.

Edited by joejccva71 - 21 Jan 2016 at 10:19am]]> Thu, 21 Jan 2016 10:18:22 +0000 https://forum.asrock.com/forum_posts.asp?TID=1712&PID=8846&title=new-asrock-z170-pro4-randomly-freezing#8846 <![CDATA[New ASRock Z170 Pro4 - Randomly freezing : DownyTif wrote:Basically to...]]> https://forum.asrock.com/forum_posts.asp?TID=1712&PID=8839&title=new-asrock-z170-pro4-randomly-freezing#8839 Author: joejccva71
Subject: 1712
Posted: 21 Jan 2016 at 8:04am

DownyTif wrote:

Basically to connect only the needed stuff:

- CPU + cooler

- Graphic card

- Power + Reset button

- 1 RAM

- 1 HDD or SSD (with OS)

- Keyboard + Mouse

To eliminate short-circuit probability, he told me to install the mobo outside of the case (on the mobo box for example).

Before doing that, you should open a support ticket with ASROCK and let them tell you those steps though.

Any freezes for you yet since you took those parts out of the case?

]]> Thu, 21 Jan 2016 08:04:22 +0000 https://forum.asrock.com/forum_posts.asp?TID=1712&PID=8839&title=new-asrock-z170-pro4-randomly-freezing#8839 <![CDATA[New ASRock Z170 Pro4 - Randomly freezing : Ok CSTATES is currently disabled...]]> https://forum.asrock.com/forum_posts.asp?TID=1712&PID=8779&title=new-asrock-z170-pro4-randomly-freezing#8779 Author: joejccva71
Subject: 1712
Posted: 20 Jan 2016 at 5:58am

Ok CSTATES is currently disabled now. We'll see how it goes.]]> Wed, 20 Jan 2016 05:58:33 +0000 https://forum.asrock.com/forum_posts.asp?TID=1712&PID=8779&title=new-asrock-z170-pro4-randomly-freezing#8779 <![CDATA[New ASRock Z170 Pro4 - Randomly freezing : Advanced \ CPU Configuration ]]> https://forum.asrock.com/forum_posts.asp?TID=1712&PID=8778&title=new-asrock-z170-pro4-randomly-freezing#8778 Author: peroni
Subject: 1712
Posted: 20 Jan 2016 at 5:53am

Advanced \ CPU Configuration

]]> Wed, 20 Jan 2016 05:53:46 +0000 https://forum.asrock.com/forum_posts.asp?TID=1712&PID=8778&title=new-asrock-z170-pro4-randomly-freezing#8778