https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Wed, 22 Apr 2026 06:06:04 +0000 Thu, 03 Dec 2020 22:52:08 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=17400 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=17400&PID=81917&title=x570m-pro4-usb-issues#81917 Author: RLGL
Subject: 17400
Posted: 03 Dec 2020 at 10:52pm

what kb is it? if usb move the receiver to a point away from the pc. possibly it is interference with the bt signal.]]> Thu, 03 Dec 2020 22:52:08 +0000 https://forum.asrock.com/forum_posts.asp?TID=17400&PID=81917&title=x570m-pro4-usb-issues#81917 https://forum.asrock.com/forum_posts.asp?TID=17400&PID=81916&title=x570m-pro4-usb-issues#81916 Author: majki_majk
Subject: 17400
Posted: 03 Dec 2020 at 10:05pm

I don't think they sent me my old mobo. The one which I received, was originally packed up.
I have got an issue only with my keyboard. ]]> Thu, 03 Dec 2020 22:05:45 +0000 https://forum.asrock.com/forum_posts.asp?TID=17400&PID=81916&title=x570m-pro4-usb-issues#81916 https://forum.asrock.com/forum_posts.asp?TID=17400&PID=81914&title=x570m-pro4-usb-issues#81914 Author: ThreeDee
Subject: 17400
Posted: 03 Dec 2020 at 9:32pm

Did ASRock send you back the same mobo maybe? ..I've had that happen with EVGA video cards.

Have you tried a different keyboard/mouse? ]]> Thu, 03 Dec 2020 21:32:24 +0000 https://forum.asrock.com/forum_posts.asp?TID=17400&PID=81914&title=x570m-pro4-usb-issues#81914 https://forum.asrock.com/forum_posts.asp?TID=17400&PID=81912&title=x570m-pro4-usb-issues#81912 Author: majki_majk
Subject: 17400
Posted: 03 Dec 2020 at 7:47pm

yes, it doesn't matter which USB port is used. It happens on the front panel USB as well as on these on the back.
Today I launched The Witcher 3. After the game has been loaded, I heard an unplugged sound and my keyboard immediately disappeared from Device Manager.

The keyboard is working for 100% - checked on 2 different PC's   
Mobo is brand new, it has only 3 weeks. Previously I had the same ASRock but I sent it to the service with the same issue - USB disconection. They accepted my complaint and sent me a new motherboard.

My spec:
AMD Ryzen 3700X
ASRock X570m Pro4
Corsair Vengeance 3000Mhz
MSI GeForce RTX 2070 super Gaming X
PSU: bequite! GOLD 600W

Right now I'm wondering if should I buy a new mobo or what... Any ideas?]]> Thu, 03 Dec 2020 19:47:43 +0000 https://forum.asrock.com/forum_posts.asp?TID=17400&PID=81912&title=x570m-pro4-usb-issues#81912 https://forum.asrock.com/forum_posts.asp?TID=17400&PID=81905&title=x570m-pro4-usb-issues#81905 Author: ThreeDee
Subject: 17400
Posted: 03 Dec 2020 at 6:01pm

This happens with any USB port you plug into?
]]> Thu, 03 Dec 2020 18:01:02 +0000 https://forum.asrock.com/forum_posts.asp?TID=17400&PID=81905&title=x570m-pro4-usb-issues#81905 https://forum.asrock.com/forum_posts.asp?TID=17400&PID=81893&title=x570m-pro4-usb-issues#81893 Author: majki_majk
Subject: 17400
Posted: 03 Dec 2020 at 7:44am

I have an issue with my Asrock X570m Pro4 mobo where USB devices keep unplugging and replugging, Mostly this happens in games. Right now I have got only my keyboard Razer Ornata Chroma and mouse plugged in. Once I will start the game, my keyboard is unplugged. The keyboard is working fine on other PC. I've turned off all the "allow this computer to turn off this device" and it still happens.

I have got a brand new mobo.




]]> Thu, 03 Dec 2020 07:44:57 +0000 https://forum.asrock.com/forum_posts.asp?TID=17400&PID=81893&title=x570m-pro4-usb-issues#81893