https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sun, 19 Apr 2026 11:38:52 +0000 Tue, 27 Apr 2021 04:27:46 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=17706 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=17706&PID=86668&title=video-not-displaying-cannot-see-bios#86668 Author: ket
Subject: 17706
Posted: 27 Apr 2021 at 4:27am

Disconnect all non-essential devices, remove one stick of RAM and systematically test the memory stick in each DIMM slot, repeat the process for the second stick.]]> Tue, 27 Apr 2021 04:27:46 +0000 https://forum.asrock.com/forum_posts.asp?TID=17706&PID=86668&title=video-not-displaying-cannot-see-bios#86668 https://forum.asrock.com/forum_posts.asp?TID=17706&PID=86594&title=video-not-displaying-cannot-see-bios#86594 Author: Allen is stuck
Subject: 17706
Posted: 23 Apr 2021 at 10:40pm

Vanillarut,

Did you get the problem resolved? I am wondering if our problems are related (see "Allen is stuck" post about Numlock). You mentioned that the numlock light did not come on, maybe that is not a power issue but a not connecting at all issue (which if you can't see screen, you would not know that the numlock is off?).

Anyway just wondering if you got it fixed....
Allen]]> Fri, 23 Apr 2021 22:40:29 +0000 https://forum.asrock.com/forum_posts.asp?TID=17706&PID=86594&title=video-not-displaying-cannot-see-bios#86594 https://forum.asrock.com/forum_posts.asp?TID=17706&PID=82772&title=video-not-displaying-cannot-see-bios#82772 Author: vanillarut
Subject: 17706
Posted: 04 Jan 2021 at 1:54am

oddly enough, when I plug in a USB keyboard, it doesn't seem to be running power to the keyboard as well. The NumLock, Scroll lock lights on the keyboard do not light up either. I tried using all the available USB ports and none of the USB ports appear to be working.
]]> Mon, 04 Jan 2021 01:54:00 +0000 https://forum.asrock.com/forum_posts.asp?TID=17706&PID=82772&title=video-not-displaying-cannot-see-bios#82772 https://forum.asrock.com/forum_posts.asp?TID=17706&PID=82770&title=video-not-displaying-cannot-see-bios#82770 Author: vanillarut
Subject: 17706
Posted: 04 Jan 2021 at 1:14am

ya cables are straight up HDMI > HDMI or when I connect to DisplayPort, they are DisplayPort > DisplayPort. Cables and monitors work fine when connected to other computers.

]]> Mon, 04 Jan 2021 01:14:16 +0000 https://forum.asrock.com/forum_posts.asp?TID=17706&PID=82770&title=video-not-displaying-cannot-see-bios#82770 https://forum.asrock.com/forum_posts.asp?TID=17706&PID=82766&title=video-not-displaying-cannot-see-bios#82766 Author: datonyb
Subject: 17706
Posted: 03 Jan 2021 at 11:58pm

hmmmmmmm something is broken them im guessing
i know there can be an issue with the gpu bios in the top slot hence why i suggested using bottom pci x4 slot which seems to ignore this problem to boot
the only other thing i can think of is check to make sure
your video cables DO NOT use a convertor of any kind
e.g. dvi to vga plugs for old monitors etc ]]> Sun, 03 Jan 2021 23:58:34 +0000 https://forum.asrock.com/forum_posts.asp?TID=17706&PID=82766&title=video-not-displaying-cannot-see-bios#82766 https://forum.asrock.com/forum_posts.asp?TID=17706&PID=82762&title=video-not-displaying-cannot-see-bios#82762 Author: vanillarut
Subject: 17706
Posted: 03 Jan 2021 at 11:41pm

Thanks @datonb. I moved the vid card to the lower slot with no luck :(]]> Sun, 03 Jan 2021 23:41:37 +0000 https://forum.asrock.com/forum_posts.asp?TID=17706&PID=82762&title=video-not-displaying-cannot-see-bios#82762 https://forum.asrock.com/forum_posts.asp?TID=17706&PID=82760&title=video-not-displaying-cannot-see-bios#82760 Author: datonyb
Subject: 17706
Posted: 03 Jan 2021 at 11:22pm

try the lower pcie slot to see if it gets you into bios ]]> Sun, 03 Jan 2021 23:22:07 +0000 https://forum.asrock.com/forum_posts.asp?TID=17706&PID=82760&title=video-not-displaying-cannot-see-bios#82760 https://forum.asrock.com/forum_posts.asp?TID=17706&PID=82759&title=video-not-displaying-cannot-see-bios#82759 Author: vanillarut
Subject: 17706
Posted: 03 Jan 2021 at 11:13pm

Purchased a new build and ran into trouble getting the video to display. When I plug a monitor in, the monitor does not detect anything. Tried with two different monitors and with displayPort and HDMI plugged into video card (also tried using the onboard ports and it expectedly did not work).

Not sure were to go from here as we have also tried multiple steps to troubleshoot:

1. Reseat RAM
2. Reseat RAM in every conceivable configuration
3. Reseat video card
4. Reseat processor
5. Reset CMOS with jumper

The LED lights and fans turn on each time.

Does anyone have any ideas on what to try next without dropping big $$ for new memory, video or processor?

Below is the configuration that is installed:

- CPU
AMD Ryzen 5 2600X 3.6 GHz 6-Core Processor
https://www.newegg.com/amd-ryzen-5-2600x/p/N82E16819113497?item=N82E16819113497&source=region&nm_mc=knc-googleadwords-pc&cm_mmc=knc-googleadwords-pc-_-pla-_-processors+-+desktops-_-N82E16819113497&gclid=Cj0KCQiA88X_BRDUARIsACVMYD8SOd4XU4DT58L1DNXsMj_NTwHCu3wTSz3NN8d3R17hub9ylweV9EcaAqYtEALw_wcB&gclsrc=aw.ds

- ASRock B450 Steel Legend ATX AM4 Motherboard
https://www.newegg.com/asrock-b450-steel-legend/p/N82E16813157869?Item=N82E16813157869


- RAM
G.Skill Ripjaws V Series 16 GB (2 x 8 GB) DDR4-3200 CL16 Memory
https://www.newegg.com/g-skill-16gb-288-pin-ddr4-sdram/p/N82E16820231941?Item=N82E16820231941


- Hard Drive
Seagate Barracuda Compute 2 TB 3.5" 7200RPM Internal Hard Drive
https://www.newegg.com/seagate-barracuda-st2000dm008-2tb/p/N82E16822184773?Item=N82E16822184773


- Video Card
MSI GeForce GTX 1050 Ti 4 GB Video Card
https://www.newegg.com/msi-geforce-gtx-1050-ti-gtx-1050-ti-4gt-oc/p/N82E16814137055?Item=N82E16814137055


- Power Supply
SeaSonic S12III 650 W 80+ Bronze Certified ATX Power Supply
https://www.newegg.com/seasonic-s12iii-bronze-series-ssr-650gb3-650w/p/N82E16817151228?Item=N82E16817151228

Thanks for any help that you can give. I bought the board back in November but just received it yesterday (Jan 2) because shipping delays...   Not sure if I can return the board :(.]]> Sun, 03 Jan 2021 23:13:19 +0000 https://forum.asrock.com/forum_posts.asp?TID=17706&PID=82759&title=video-not-displaying-cannot-see-bios#82759