https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Fri, 22 May 2026 18:35:10 +0000 Tue, 02 Feb 2021 11:42:45 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=17986 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=17986&PID=83626&title=asrock-rx5500xt#83626 Author: ASRock_TSD
Subject: 17986
Posted: 02 Feb 2021 at 11:42am

Dear Ramza,

Thank you for choosing ASRock.
Regarding your case, we tested at our lab but graphics card works fine with the latest AMD graphics driver.
Please update the latest AMD graphics card driver to try.
Driver version:
Adrenalin 2020 Edition 20.11.2(WHQL)

Adrenalin 2020 Edition 21.2.1(Optional)

https://www.amd.com/en/support/graphics/amd-radeon-5500-series/amd-radeon-rx-5500-series/amd-radeon-rx-5500-xt

Thank you!
Yours truly,
ASRock TSD]]> Tue, 02 Feb 2021 11:42:45 +0000 https://forum.asrock.com/forum_posts.asp?TID=17986&PID=83626&title=asrock-rx5500xt#83626 https://forum.asrock.com/forum_posts.asp?TID=17986&PID=83612&title=asrock-rx5500xt#83612 Author: Ramza
Subject: 17986
Posted: 02 Feb 2021 at 3:30am

Apparently this does like commas]]> Tue, 02 Feb 2021 03:30:29 +0000 https://forum.asrock.com/forum_posts.asp?TID=17986&PID=83612&title=asrock-rx5500xt#83612 https://forum.asrock.com/forum_posts.asp?TID=17986&PID=83609&title=asrock-rx5500xt#83609 Author: Ramza
Subject: 17986
Posted: 02 Feb 2021 at 3:22am

So I came home one night, turned my computer on, and it blue screened on me. After trying again it started boot looping.. So I went through the process of troubleshooting and re-installing windows on my pc. I installed without internet and disabled automatic driver downloads, and downloaded the previous driver from amd 11-10-20 instead of the 01-21-21 install (thinking it may have been an update) but the screen went black again. I took the GPU out of this computer and put it into another build and after a few minutes it black screens as well (I didn?™t turn off the auto driver downloads on that one). Either way, I know it?™s the GPU as it worked with the previous driver before. Read some troubleshooting articles online and found out it?™s kind of a common issue. I?™ve only had the card since late November and it?™s February 1st.

Again: this is an ASROCK Phantom Gaming Graphics Card: AMD RADEON RX 5500 XT 8GB OC Edition.]]> Tue, 02 Feb 2021 03:22:44 +0000 https://forum.asrock.com/forum_posts.asp?TID=17986&PID=83609&title=asrock-rx5500xt#83609