https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sun, 19 Apr 2026 13:09:53 +0000 Sat, 27 Mar 2021 09:58:31 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=18446 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=18446&PID=84948&title=win-installer-hangs-at-first-screen#84948 Author: CasaDelGato
Subject: 18446
Posted: 27 Mar 2021 at 9:58am

Finally got it working.
A) Win 10 only, Motherboard doesn't support Win 7. (so a bunch of my test failures were due to that.)
B) It really seems like the mouse/keyboard must use the 2 USB ports that are right near the old PS/2 style connector.
]]> Sat, 27 Mar 2021 09:58:31 +0000 https://forum.asrock.com/forum_posts.asp?TID=18446&PID=84948&title=win-installer-hangs-at-first-screen#84948 https://forum.asrock.com/forum_posts.asp?TID=18446&PID=84925&title=win-installer-hangs-at-first-screen#84925 Author: ThreeDee
Subject: 18446
Posted: 26 Mar 2021 at 11:47am

what about a linux live CD ..whatever distro ..£

What are the rest of your PC specs .. gpu, memory, power supply ..etc]]> Fri, 26 Mar 2021 11:47:31 +0000 https://forum.asrock.com/forum_posts.asp?TID=18446&PID=84925&title=win-installer-hangs-at-first-screen#84925 https://forum.asrock.com/forum_posts.asp?TID=18446&PID=84921&title=win-installer-hangs-at-first-screen#84921 Author: CasaDelGato
Subject: 18446
Posted: 26 Mar 2021 at 10:08am

Ok, just tried that.
No change.]]> Fri, 26 Mar 2021 10:08:43 +0000 https://forum.asrock.com/forum_posts.asp?TID=18446&PID=84921&title=win-installer-hangs-at-first-screen#84921 https://forum.asrock.com/forum_posts.asp?TID=18446&PID=84918&title=win-installer-hangs-at-first-screen#84918 Author: ThreeDee
Subject: 18446
Posted: 26 Mar 2021 at 9:58am

have you tried running just 1 memory stick in A2 for testing purposes.. if it locks up .. try running a different stick in A2]]> Fri, 26 Mar 2021 09:58:39 +0000 https://forum.asrock.com/forum_posts.asp?TID=18446&PID=84918&title=win-installer-hangs-at-first-screen#84918 https://forum.asrock.com/forum_posts.asp?TID=18446&PID=84916&title=win-installer-hangs-at-first-screen#84916 Author: CasaDelGato
Subject: 18446
Posted: 26 Mar 2021 at 8:16am

Did a bunch more tests. I have 2 different keyboards, and 2 different mice.
All of them work just fine with the BIOS screens via F2.
On the keyboard with LEDs - the appropriate ones light up at the correct times.

I've tried a Win 7 USB stick, Win 10 USB stick, Win 7 CD.
For all of these, the keyboard with LED's starts out correct (Numlock lit) and just as Windows puts up the first screen - the LED goes out.
Numlock is lit during "Windows is loading files", and the first half of the time when it shows "Starting Windows".
Then the numlock led goes off - and nothing responds anymore. (tried toggling numlock and capslock, leds don't light)

I also have a little USB hub plugged in, and the USB power is still on.
I've tried multiple USB ports, changing ports while it's running, etc...

]]> Fri, 26 Mar 2021 08:16:21 +0000 https://forum.asrock.com/forum_posts.asp?TID=18446&PID=84916&title=win-installer-hangs-at-first-screen#84916 https://forum.asrock.com/forum_posts.asp?TID=18446&PID=84880&title=win-installer-hangs-at-first-screen#84880 Author: ThreeDee
Subject: 18446
Posted: 25 Mar 2021 at 3:37pm

can you turn the numlocks or caplocks on/off£ did you try different USB ports£ have you tried unplugging during the installer and then plugging back in£ have you tried different keyboard and/or mouse£ Have you tried remaking your Windows 10 installer£ Do you have other USB peripherals hooked up while you are trying to install Win10£]]> Thu, 25 Mar 2021 15:37:41 +0000 https://forum.asrock.com/forum_posts.asp?TID=18446&PID=84880&title=win-installer-hangs-at-first-screen#84880 https://forum.asrock.com/forum_posts.asp?TID=18446&PID=84872&title=win-installer-hangs-at-first-screen#84872 Author: CasaDelGato
Subject: 18446
Posted: 25 Mar 2021 at 9:02am

I have: X570 Phantom Gaming 4S P3.20
with a: AMD Ryzen 5 2600

The BIOS can see my mouse and keyboard. The Freedos on the CD works with the keyboard as well.

When I use the Win 7 or Win 10 installer, via USB or CD, it gets to the first screen where it's asking to choose language - and I can't do anything.
It's either locked up, or it can't see the keyboard and mouse.

Any suggestions£]]> Thu, 25 Mar 2021 09:02:20 +0000 https://forum.asrock.com/forum_posts.asp?TID=18446&PID=84872&title=win-installer-hangs-at-first-screen#84872