https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Thu, 30 Apr 2026 13:04:03 +0000 Sun, 25 Apr 2021 21:49:05 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=18677 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=18677&PID=86642&title=deskmini-x300-argb-software-not-working#86642 Author: ket
Subject: 18677
Posted: 25 Apr 2021 at 9:49pm

Yeah I suspected as much when I read your issue. Keep us posted on how things go so if anyone else has this issue or similar hopefully the solution will work for them too ]]> Sun, 25 Apr 2021 21:49:05 +0000 https://forum.asrock.com/forum_posts.asp?TID=18677&PID=86642&title=deskmini-x300-argb-software-not-working#86642 https://forum.asrock.com/forum_posts.asp?TID=18677&PID=86638&title=deskmini-x300-argb-software-not-working#86638 Author: AsRockAndRoll
Subject: 18677
Posted: 25 Apr 2021 at 5:07pm

I have contacted support with the issue. I can see it is a really common issue from at least 2018. I hope it is a simple fix for me.]]> Sun, 25 Apr 2021 17:07:59 +0000 https://forum.asrock.com/forum_posts.asp?TID=18677&PID=86638&title=deskmini-x300-argb-software-not-working#86638 https://forum.asrock.com/forum_posts.asp?TID=18677&PID=86637&title=deskmini-x300-argb-software-not-working#86637 Author: AsRockAndRoll
Subject: 18677
Posted: 25 Apr 2021 at 4:35pm

Thanks for your help.

Unfortunately it is a no go.

I hadn't realised also, that when I updated the BIOS, it had reset everything to default again anyway (including RAM speed) - even so, I did it again.

But same symptom in the software.

]]> Sun, 25 Apr 2021 16:35:00 +0000 https://forum.asrock.com/forum_posts.asp?TID=18677&PID=86637&title=deskmini-x300-argb-software-not-working#86637 https://forum.asrock.com/forum_posts.asp?TID=18677&PID=86619&title=deskmini-x300-argb-software-not-working#86619 Author: ket
Subject: 18677
Posted: 24 Apr 2021 at 7:56pm

Enabling 3200MHz on your memory is easy After loading setup defaults, saving and exiting, keep hitting "Del" during POST until you enter the UEFI again then just go to Advanced > OC Tweaker. Scroll down to "Load XMP Setting" and select the one for 3200MHz. Now just save and exit. The system might reboot before finishing loading Windows the first time but don't worry this is just the DRAM tuning phase.

If this doesn't work you'll need to contact asrock support as it sounds like an old bug rearing its head from what I know about the issue.]]> Sat, 24 Apr 2021 19:56:37 +0000 https://forum.asrock.com/forum_posts.asp?TID=18677&PID=86619&title=deskmini-x300-argb-software-not-working#86619 https://forum.asrock.com/forum_posts.asp?TID=18677&PID=86615&title=deskmini-x300-argb-software-not-working#86615 Author: AsRockAndRoll
Subject: 18677
Posted: 24 Apr 2021 at 7:09pm

Thank you.

Done the first two. No change.

Don't really want to go back to defaults in BIOS as I need to run my RAM at 3200mhz.

Anything else to try? ]]> Sat, 24 Apr 2021 19:09:23 +0000 https://forum.asrock.com/forum_posts.asp?TID=18677&PID=86615&title=deskmini-x300-argb-software-not-working#86615 https://forum.asrock.com/forum_posts.asp?TID=18677&PID=86596&title=deskmini-x300-argb-software-not-working#86596 Author: ket
Subject: 18677
Posted: 23 Apr 2021 at 10:48pm

Some things you can try;

1. Are you using the latest firmware for the system? https://www.asrock.com/nettop/AMD/DeskMini%20X300%20Series/index.asp#BIOS.
2. You can also try unplugging the LED kit, uninstalling Polychrome, reinstall, then plug the LED kit back in.
3. Enter the UEFI setup (usually "Del" key during first stages of POST) load setup defaults then save and exit.]]> Fri, 23 Apr 2021 22:48:20 +0000 https://forum.asrock.com/forum_posts.asp?TID=18677&PID=86596&title=deskmini-x300-argb-software-not-working#86596 https://forum.asrock.com/forum_posts.asp?TID=18677&PID=86577&title=deskmini-x300-argb-software-not-working#86577 Author: AsRockAndRoll
Subject: 18677
Posted: 23 Apr 2021 at 8:36pm

Hi,

I installed the PolyChromeRGB software (version 2.0.74) - the version listed on the DeskMini X300 download page.

It worked once to control my DESKMINI LED kit plugged into my USB header.

But upon restart of the DeskMini, I now get this message;

"there is no ASR graphics card or led header."

I have tried reinstalling the program, but I get the same error. My LED lights re now stuck on green.

What is the fix? I have searched, but they don't seem to help.

Thanks.]]> Fri, 23 Apr 2021 20:36:32 +0000 https://forum.asrock.com/forum_posts.asp?TID=18677&PID=86577&title=deskmini-x300-argb-software-not-working#86577