https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Wed, 20 May 2026 16:02:09 +0000 Thu, 08 Jul 2021 17:29:57 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=19203 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=19203&PID=89195&title=x570-creator-reboots-waking-up#89195 Author: kojak
Subject: 19203
Posted: 08 Jul 2021 at 5:29pm

Unfortuneably we've exhausted all attempts at making this high dollar motherboard function without arbrtrary REBOOT(s). They became prevelant throughout the daily use of the the motherboard/system right out of the box.

The motherboard has been removed and returned to the seller for replacement of a different manufacturer/model.]]> Thu, 08 Jul 2021 17:29:57 +0000 https://forum.asrock.com/forum_posts.asp?TID=19203&PID=89195&title=x570-creator-reboots-waking-up#89195 https://forum.asrock.com/forum_posts.asp?TID=19203&PID=89175&title=x570-creator-reboots-waking-up#89175 Author: kojak
Subject: 19203
Posted: 06 Jul 2021 at 10:09pm

If the BIOS is garbage/quality control being short-changed, why don't they resolve the issue? Maybe they cannot program a BIOS fix for the hardware - I don't know. One thing for sure, any motherboard commanding a $500 dollar price tag should be pristine (without issues).

Come on ASROCK help us out with the issue please.]]> Tue, 06 Jul 2021 22:09:41 +0000 https://forum.asrock.com/forum_posts.asp?TID=19203&PID=89175&title=x570-creator-reboots-waking-up#89175 https://forum.asrock.com/forum_posts.asp?TID=19203&PID=89157&title=x570-creator-reboots-waking-up#89157 Author: Khun_Doug
Subject: 19203
Posted: 06 Jul 2021 at 8:48am

I have the X570 Creator with latest B IOS (as of June this year). I had to update the BIOS in preparation for the Ryzen 5950X upgrade. As soon as I went to the newer BIOS, the XMP profile broke and all manner of odd crashes and lockups happened. There are a number of threads on the Ascrock AMD BIOS forum that have cases where the XMP quit working. So I can say with certainty that the XMP mechanism on that model motherboard is not working properly.

]]> Tue, 06 Jul 2021 08:48:04 +0000 https://forum.asrock.com/forum_posts.asp?TID=19203&PID=89157&title=x570-creator-reboots-waking-up#89157 https://forum.asrock.com/forum_posts.asp?TID=19203&PID=89154&title=x570-creator-reboots-waking-up#89154 Author: kojak
Subject: 19203
Posted: 06 Jul 2021 at 5:47am

Khun_Doug wrote: Are you using the RAM in XMP profile? If so, have you tried some testing with the RAM using motherboard defaults, not the XMP?

Yes, using XMP profile as picked up by the BIOS for the following RAM running at 3600 Mhz:

G.SKILL Trident Z Neo (For AMD Ryzen) Series 64GB (4 x 16GB) 288-Pin RGB DDR4 SDRAM DDR4 3600 (PC4 28800) Desktop Memory Model F4-3600C16Q-64GTZNC

Khun_Doug wrote: Is it possible to not use SLI for a period of time for testing? It's possible SLI doesn't play well with that BIOS.

Good idea, and will also use non XMP profile if the problem persists. One thing we did do is select the default Windows 10 'Balanced...' power profile. Keeping our fingers and toes crossed. Will advise on results - want to be certain of each action and reaction to a given change.]]> Tue, 06 Jul 2021 05:47:23 +0000 https://forum.asrock.com/forum_posts.asp?TID=19203&PID=89154&title=x570-creator-reboots-waking-up#89154 https://forum.asrock.com/forum_posts.asp?TID=19203&PID=89151&title=x570-creator-reboots-waking-up#89151 Author: Khun_Doug
Subject: 19203
Posted: 06 Jul 2021 at 3:01am

Are you using the RAM in XMP profile? If so, have you tried some testing with the RAM using motherboard defaults, not the XMP?

Is it possible to not use SLI for a period of time for testing? It's possible SLI doesn't play well with that BIOS.
]]> Tue, 06 Jul 2021 03:01:26 +0000 https://forum.asrock.com/forum_posts.asp?TID=19203&PID=89151&title=x570-creator-reboots-waking-up#89151 https://forum.asrock.com/forum_posts.asp?TID=19203&PID=89150&title=x570-creator-reboots-waking-up#89150 Author: kojak
Subject: 19203
Posted: 06 Jul 2021 at 2:54am

Khun_Doug wrote: What version of Windows are you using?

Running Windows 10 (21H1) with all updates.

Khun_Doug wrote: For the 1080 in SLI, are you using a Studio driver?

No, using the latest Nvidia GAMING (June 2021) driver (SLI enabled). Additionally the x570 Chipset drivers from AMD are installed. The issue existed before installing the AMD chipset drivers, and thought installing them might resolve the issue - no such luck.

]]> Tue, 06 Jul 2021 02:54:46 +0000 https://forum.asrock.com/forum_posts.asp?TID=19203&PID=89150&title=x570-creator-reboots-waking-up#89150 https://forum.asrock.com/forum_posts.asp?TID=19203&PID=89149&title=x570-creator-reboots-waking-up#89149 Author: Khun_Doug
Subject: 19203
Posted: 06 Jul 2021 at 2:38am

What version of Windows are you using?

For the 1080 in SLI, are you using a Studio driver?
]]> Tue, 06 Jul 2021 02:38:59 +0000 https://forum.asrock.com/forum_posts.asp?TID=19203&PID=89149&title=x570-creator-reboots-waking-up#89149 https://forum.asrock.com/forum_posts.asp?TID=19203&PID=89146&title=x570-creator-reboots-waking-up#89146 Author: kojak
Subject: 19203
Posted: 05 Jul 2021 at 10:11pm

Mmmm... I should try changing the power profile to a windows default configuration.]]> Mon, 05 Jul 2021 22:11:46 +0000 https://forum.asrock.com/forum_posts.asp?TID=19203&PID=89146&title=x570-creator-reboots-waking-up#89146 https://forum.asrock.com/forum_posts.asp?TID=19203&PID=89142&title=x570-creator-reboots-waking-up#89142 Author: kojak
Subject: 19203
Posted: 05 Jul 2021 at 9:45pm

Noteworthy is that hibernate is disabled (powercfg /h off). When Windows 10 is manually put to sleep using windows it wakes normally - no reboot. When the system is allowed to timeout into sleep per the specified power configuration "AMD Ryzen Balanced..." is when the wakeup reboots the computer.]]> Mon, 05 Jul 2021 21:45:19 +0000 https://forum.asrock.com/forum_posts.asp?TID=19203&PID=89142&title=x570-creator-reboots-waking-up#89142 https://forum.asrock.com/forum_posts.asp?TID=19203&PID=89139&title=x570-creator-reboots-waking-up#89139 Author: RLGL
Subject: 19203
Posted: 05 Jul 2021 at 9:28pm

Usually issues with sleep and hibernate are with Windows. Google will bring up many threads about this.]]> Mon, 05 Jul 2021 21:28:20 +0000 https://forum.asrock.com/forum_posts.asp?TID=19203&PID=89139&title=x570-creator-reboots-waking-up#89139