https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Tue, 07 Apr 2026 00:54:46 +0000 Mon, 12 Jul 2021 20:17:34 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=19206 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=19206&PID=89237&title=phantom-gaming-d-5700xt-rgb-not-working#89237 Author: ASRock_TSD
Subject: 19206
Posted: 12 Jul 2021 at 8:17pm

Dear Arifalzari,

Thanks for the information.

Please try the method listed in the link below to see if the problem will be fixed.
http://forum.asrock.com/forum_posts.asp?TID=18416&title=polychrome-not-detecting-5700-xt-gpu

With thanks,
ASRock TSD]]> Mon, 12 Jul 2021 20:17:34 +0000 https://forum.asrock.com/forum_posts.asp?TID=19206&PID=89237&title=phantom-gaming-d-5700xt-rgb-not-working#89237 https://forum.asrock.com/forum_posts.asp?TID=19206&PID=89196&title=phantom-gaming-d-5700xt-rgb-not-working#89196 Author: arifalzari
Subject: 19206
Posted: 08 Jul 2021 at 6:55pm

This is my system information

Asrock Steel Legend (Bios 4.10)
Amd Ryzen 5 2600

I'm using Bios from 4.00 and upgrade into 4.10. Since the upgrade to 4.10 my RGB on GPU(Asrock phantom gaming 5700xt) not running well.

currently, I'm using V2.0.96 (firmware)v3.4 for the RGB controller.

sometimes the controller can detect the GPU but cannot click anything to change the setting.

Should I do the flashing for GPU?

Thank you.



]]> Thu, 08 Jul 2021 18:55:59 +0000 https://forum.asrock.com/forum_posts.asp?TID=19206&PID=89196&title=phantom-gaming-d-5700xt-rgb-not-working#89196 https://forum.asrock.com/forum_posts.asp?TID=19206&PID=89192&title=phantom-gaming-d-5700xt-rgb-not-working#89192 Author: ASRock_TSD
Subject: 19206
Posted: 08 Jul 2021 at 2:08pm

Dear Arifalzari,

Thank you for posting.

We would like to hear the details about your system, could you fill out the form in the following link for us to take close to the symptom?


https://event.asrock.com/tsd.asp

Please provide the following information when sending the form to us:
1. Motherboard BIOS version.
2. CPU version.
3. Which BIOS did you upgraded from.
4. Which software did you use to control the RGB?

With thanks,
ASRock TSD

Edited by ASRock_TSD - 08 Jul 2021 at 2:08pm]]> Thu, 08 Jul 2021 14:08:14 +0000 https://forum.asrock.com/forum_posts.asp?TID=19206&PID=89192&title=phantom-gaming-d-5700xt-rgb-not-working#89192 https://forum.asrock.com/forum_posts.asp?TID=19206&PID=89125&title=phantom-gaming-d-5700xt-rgb-not-working#89125 Author: arifalzari
Subject: 19206
Posted: 05 Jul 2021 at 10:13am

I have a phantom gaming d 5700xt. My problem is, The RGB on this GPU can't turn on after I upgrade the steel legend b450m motherboard bios to 4.10. The RGB from the motherboard working fine. But only my GPU has the RGB problem.

The polychrome software also can't detect the GPU.

I try to reflash the RGB for my phantom gaming d 5700xt but it fails to reflash.

Should I downgrade the motherboard bios? or just waiting new bios?



]]> Mon, 05 Jul 2021 10:13:58 +0000 https://forum.asrock.com/forum_posts.asp?TID=19206&PID=89125&title=phantom-gaming-d-5700xt-rgb-not-working#89125