https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sun, 19 Apr 2026 06:04:55 +0000 Sun, 01 Aug 2021 07:18:44 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=19327 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=19327&PID=89526&title=x570-taichi-polychrome-dram-rgb-not-detected#89526 Author: gtang43
Subject: 19327
Posted: 01 Aug 2021 at 7:18am

Update: I have resolved the issue(s) by:

1. Followed the instructions in the G.Skill forum, by uninstalling Polychrome and cleaning all files outlined here: https://www.gskill.us/forum/forum/product-discussion/ddr4/trident-z-rgb/161217-trident-z-rgb-software-clean-uninstall-guide-for-v1-06-68

2. After wiping the files mentioned in my ProgramData, I used CCcleaner to clean my registry.

3. Completely shutdown my rig, waited a few mins, rebooted.

4. Downloaded G.Skill's RGB software. My RAM RGB changed from a waving rainbow to static rainbow after opening up the software. I could then finally change the rgb to whatever I wanted through the g.skill software.

5. The G.skill software works for both the original Antec ram and the G.skill Trident ram RGB.

I might try redownloading polychrome, as I don't want to go through my BIOS every time I want to change the mobo rgb. Best of luck to anyone encountering similar issues, hope this helps.]]> Sun, 01 Aug 2021 07:18:44 +0000 https://forum.asrock.com/forum_posts.asp?TID=19327&PID=89526&title=x570-taichi-polychrome-dram-rgb-not-detected#89526 https://forum.asrock.com/forum_posts.asp?TID=19327&PID=89523&title=x570-taichi-polychrome-dram-rgb-not-detected#89523 Author: gtang43
Subject: 19327
Posted: 01 Aug 2021 at 5:32am

edit 2: I've tried using different RAM, the g.skill neo trident, but am encountering then same issue. I cannot set the RGB on the RAM, and have also tried using g.skill own rgb software. It is stuck on rainbow.]]> Sun, 01 Aug 2021 05:32:40 +0000 https://forum.asrock.com/forum_posts.asp?TID=19327&PID=89523&title=x570-taichi-polychrome-dram-rgb-not-detected#89523 https://forum.asrock.com/forum_posts.asp?TID=19327&PID=89505&title=x570-taichi-polychrome-dram-rgb-not-detected#89505 Author: gtang43
Subject: 19327
Posted: 31 Jul 2021 at 9:00am

edit: bios version P4.40]]> Sat, 31 Jul 2021 09:00:11 +0000 https://forum.asrock.com/forum_posts.asp?TID=19327&PID=89505&title=x570-taichi-polychrome-dram-rgb-not-detected#89505 https://forum.asrock.com/forum_posts.asp?TID=19327&PID=89503&title=x570-taichi-polychrome-dram-rgb-not-detected#89503 Author: gtang43
Subject: 19327
Posted: 31 Jul 2021 at 8:56am

Polychrome v2.0.38
Taichi x570
RAM Antec Katana 7-series, 3600 Mhz (AM4U36188G11-7DKR)

Bios P4.0
CPU Ryzen 5900x

Images:
https://imgur.com/lEJMqKf
https://imgur.com/phRhWqg

I am having issues with Polychrome detecting the DRAM, and cannot set the RGB on my RAM. It is stuck on the default rainbow. I believe? this RAM is on the supported list for this mobo. It is just the RAM not being detected/not being able to set the RGB. I can set RGB on my other components.

I have tried a few versions of Polychrome, including the beta v2.0.100 listed on the mobo support page: https://www.asrock.com/mb/amd/x570%20taichi/#Download

This is a new build without any other rgb software. I have tried:
1. Uninstalling Polychrome, restarting, reinstalling (different versions), running WriteFW.bat in C:\Program Files (x86)\ASRock Utility\ASRRGBLED\Bin

2. Unseating my RAM and plugging it back in.

Any assistance would be greatly appreciated. Thanks in advance.
]]> Sat, 31 Jul 2021 08:56:02 +0000 https://forum.asrock.com/forum_posts.asp?TID=19327&PID=89503&title=x570-taichi-polychrome-dram-rgb-not-detected#89503