https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Mon, 06 Jul 2026 10:09:12 +0000 Thu, 23 Dec 2021 09:11:40 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=19455 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=19455&PID=91402&title=x570-phantom-tb3-out-of-sleep-mode-problem#91402 Author: dolan
Subject: 19455
Posted: 23 Dec 2021 at 9:11am

Nop, I just disabled the sleep mode.
Last news, windows 11 did not solve the problem... sadly.]]> Thu, 23 Dec 2021 09:11:40 +0000 https://forum.asrock.com/forum_posts.asp?TID=19455&PID=91402&title=x570-phantom-tb3-out-of-sleep-mode-problem#91402 https://forum.asrock.com/forum_posts.asp?TID=19455&PID=90451&title=x570-phantom-tb3-out-of-sleep-mode-problem#90451 Author: jujji
Subject: 19455
Posted: 30 Sep 2021 at 12:37am

OP: Did you find any solution to this ? I have the same problem.]]> Thu, 30 Sep 2021 00:37:30 +0000 https://forum.asrock.com/forum_posts.asp?TID=19455&PID=90451&title=x570-phantom-tb3-out-of-sleep-mode-problem#90451 https://forum.asrock.com/forum_posts.asp?TID=19455&PID=89878&title=x570-phantom-tb3-out-of-sleep-mode-problem#89878 Author: Khun_Doug
Subject: 19455
Posted: 24 Aug 2021 at 4:55am

Dolan,

It just occurred to me that the problem could be something with the display not resuming properly, but the rest of the PC is working fine. Have you tried disconnecting and reconnecting the display cable to see if that will bring the display back? Even try turning off the display and turning it back on.
]]> Tue, 24 Aug 2021 04:55:22 +0000 https://forum.asrock.com/forum_posts.asp?TID=19455&PID=89878&title=x570-phantom-tb3-out-of-sleep-mode-problem#89878 https://forum.asrock.com/forum_posts.asp?TID=19455&PID=89875&title=x570-phantom-tb3-out-of-sleep-mode-problem#89875 Author: dolan
Subject: 19455
Posted: 24 Aug 2021 at 1:04am

Updated to the latest BIOS (P3.20) but issue remains unfortunately.

I don't think this is the battery since outside of the sleep mode, any normal reboot or hibernate resuming behaves normally.]]> Tue, 24 Aug 2021 01:04:56 +0000 https://forum.asrock.com/forum_posts.asp?TID=19455&PID=89875&title=x570-phantom-tb3-out-of-sleep-mode-problem#89875 https://forum.asrock.com/forum_posts.asp?TID=19455&PID=89861&title=x570-phantom-tb3-out-of-sleep-mode-problem#89861 Author: dolan
Subject: 19455
Posted: 23 Aug 2021 at 6:26am

Thanks for the answer.
My bios version is P2.6 and indeed several new release are listed on the website up to 3.2.
Will try that ASAP!]]> Mon, 23 Aug 2021 06:26:09 +0000 https://forum.asrock.com/forum_posts.asp?TID=19455&PID=89861&title=x570-phantom-tb3-out-of-sleep-mode-problem#89861 https://forum.asrock.com/forum_posts.asp?TID=19455&PID=89855&title=x570-phantom-tb3-out-of-sleep-mode-problem#89855 Author: Khun_Doug
Subject: 19455
Posted: 23 Aug 2021 at 4:31am

Dolan,

You don't mention the version of firmware on the motherboard. I would start there if you have not already done so. The motherboard losing its settings is an important part as it should not lose the settings, even after using the reset button, doing a power-cycle, etc.

One other thing to check, but highly unlikely to be the culprit, would be the CMOS battery. It's possible the battery is bad.
]]> Mon, 23 Aug 2021 04:31:17 +0000 https://forum.asrock.com/forum_posts.asp?TID=19455&PID=89855&title=x570-phantom-tb3-out-of-sleep-mode-problem#89855 https://forum.asrock.com/forum_posts.asp?TID=19455&PID=89836&title=x570-phantom-tb3-out-of-sleep-mode-problem#89836 Author: dolan
Subject: 19455
Posted: 21 Aug 2021 at 10:34pm

Hi,

Just bought and built a new computer using an Asrock X570 Phantom Gaming-ITX/TB3 motherboard into a NZXT-H1 case (Ryzen 3600 + 8x2 ballistix 3600 + old GTX 1060).

On a fresh Win10 pro install, the computer won't turn back ON after sleep mode and will show a black display when resuming from sleep, however the fans are turning and the case led is on.

I have to perform a hard reboot from the PSU to be able to have it do something usefull again. At that moment the computer will seem to want to start again after the PSU switch is back-ON during 5 seconds, but will finally restart from scratch by itself and finally it will proceed with a normal boot (POST showing) and then boot normally on windows 10. During this process the BIOS settings are all lost and I have to reconfigure everything from scratch later on.

Strangely, the hibernate mode works well and I have no issue after resuming the computer from hibernate sleep.

Looking from some advice some pros at this point.
I cannot pinpoint what to try since I can find many sleep erros online but nothing exactly similar ]]> Sat, 21 Aug 2021 22:34:27 +0000 https://forum.asrock.com/forum_posts.asp?TID=19455&PID=89836&title=x570-phantom-tb3-out-of-sleep-mode-problem#89836