ASRock Forums : Fatality z170 ITX / WONT POST / BLACK SCREEN https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sun, 21 Jun 2026 03:41:26 +0000 Thu, 24 Mar 2016 07:12:21 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=2275 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[Fatality z170 ITX / WONT POST / BLACK SCREEN : Good luck with the RMA/replacement....]]> https://forum.asrock.com/forum_posts.asp?TID=2275&PID=11662&title=fatality-z170-itx-wont-post-black-screen#11662 Author: Xaltar
Subject: 2275
Posted: 24 Mar 2016 at 7:12am

Good luck with the RMA/replacement. Hopefully it will resolve your problems Thumbs Up

Let us know how it goes.
]]> Thu, 24 Mar 2016 07:12:21 +0000 https://forum.asrock.com/forum_posts.asp?TID=2275&PID=11662&title=fatality-z170-itx-wont-post-black-screen#11662 <![CDATA[Fatality z170 ITX / WONT POST / BLACK SCREEN : Thanks Xaltar, I think that&#039;s...]]> https://forum.asrock.com/forum_posts.asp?TID=2275&PID=11657&title=fatality-z170-itx-wont-post-black-screen#11657 Author: EViL
Subject: 2275
Posted: 24 Mar 2016 at 12:23am

Thanks Xaltar, I think that's what I will do after work, $20 to sabe a little time and get a solid direction is a good idea.

Its just so bitter sweet, I meticulously planned every piece of this build and I'm just very surprised based how everything went. Its happens, it will be back up and going soon enough, and since im still a ASROCK product lover, I may just buy another board and sell the RMA if it comes down to it. We will see.

I even tried just letting it sit there for about 20min last night and no responses.
 
It will get figured out, have a good one guys.
]]> Thu, 24 Mar 2016 00:23:27 +0000 https://forum.asrock.com/forum_posts.asp?TID=2275&PID=11657&title=fatality-z170-itx-wont-post-black-screen#11657 <![CDATA[Fatality z170 ITX / WONT POST / BLACK SCREEN : At this point I would RMA. It...]]> https://forum.asrock.com/forum_posts.asp?TID=2275&PID=11654&title=fatality-z170-itx-wont-post-black-screen#11654 Author: Xaltar
Subject: 2275
Posted: 23 Mar 2016 at 11:23pm

At this point I would RMA. It may still be possible to get it to post again but if it isn't the UEFI then the issue may be intermittent and you wouldn't want that, especially if it is under warranty still. You mentioned earlier that you have access to a store that can test the parts for you so that may be the safest bet so you know for sure what to RMA.

Good luck. 
]]> Wed, 23 Mar 2016 23:23:45 +0000 https://forum.asrock.com/forum_posts.asp?TID=2275&PID=11654&title=fatality-z170-itx-wont-post-black-screen#11654 <![CDATA[Fatality z170 ITX / WONT POST / BLACK SCREEN : I re-connected the battery after...]]> https://forum.asrock.com/forum_posts.asp?TID=2275&PID=11652&title=fatality-z170-itx-wont-post-black-screen#11652 Author: EViL
Subject: 2275
Posted: 23 Mar 2016 at 8:31pm

I re-connected the battery after 24 hours, same results.

From what I can tell, seems like MOBO.

Any other technical support available is greatly appreciated.]]> Wed, 23 Mar 2016 20:31:43 +0000 https://forum.asrock.com/forum_posts.asp?TID=2275&PID=11652&title=fatality-z170-itx-wont-post-black-screen#11652 <![CDATA[Fatality z170 ITX / WONT POST / BLACK SCREEN : If you need more details, you...]]> https://forum.asrock.com/forum_posts.asp?TID=2275&PID=11632&title=fatality-z170-itx-wont-post-black-screen#11632 Author: EViL
Subject: 2275
Posted: 23 Mar 2016 at 1:30am

If you need more details, you can always ask.

The 15-20min reset when I pulled the battery yielded no results.

I unplugged the battery again, it is still unplugged at this time since I am away at work. I will happily post back once that is done.

I guess its the routing of how you get here which made me think you were some sort of service support. When you click on support link on the as rock site and you get drivers, so I assumed the forums was service support, especially when its said Technical Support! Haha.

Either way, if your have anything to add, it is greatly appreciated.
]]> Wed, 23 Mar 2016 01:30:49 +0000 https://forum.asrock.com/forum_posts.asp?TID=2275&PID=11632&title=fatality-z170-itx-wont-post-black-screen#11632 <![CDATA[Fatality z170 ITX / WONT POST / BLACK SCREEN : The &#034;ASRock Mods&#034; are...]]> https://forum.asrock.com/forum_posts.asp?TID=2275&PID=11628&title=fatality-z170-itx-wont-post-black-screen#11628 Author: Xaltar
Subject: 2275
Posted: 23 Mar 2016 at 12:08am

The "ASRock Mods" are not on any kind of payroll here, we are all community members such as yourself. These are community forums and while "ASRock_TSD" is in fact an ASRock Tech Support representative the forums are not a tech support service. 

If you want direct service you need to use the support form, the link is in the upper right hand corner of the forums on every page.

We moderators help where we can, it is something we do for the community but we do not have all the answers and only post when we have something useful to contribute. 


You never mentioned if the full CMOS clear did anything to resolve your issue. We can only help if in possession of all the details.  
]]> Wed, 23 Mar 2016 00:08:10 +0000 https://forum.asrock.com/forum_posts.asp?TID=2275&PID=11628&title=fatality-z170-itx-wont-post-black-screen#11628 <![CDATA[Fatality z170 ITX / WONT POST / BLACK SCREEN : Asrock mod jumped in your post...]]> https://forum.asrock.com/forum_posts.asp?TID=2275&PID=11626&title=fatality-z170-itx-wont-post-black-screen#11626 Author: EViL
Subject: 2275
Posted: 22 Mar 2016 at 11:53pm

Asrock mod jumped in your post when you got up and running, but hasn't stopped by with a single word regarding the problems themselves.

Not very good service at all.]]> Tue, 22 Mar 2016 23:53:17 +0000 https://forum.asrock.com/forum_posts.asp?TID=2275&PID=11626&title=fatality-z170-itx-wont-post-black-screen#11626 <![CDATA[Fatality z170 ITX / WONT POST / BLACK SCREEN : Okay, I just popped mine out....]]> https://forum.asrock.com/forum_posts.asp?TID=2275&PID=11606&title=fatality-z170-itx-wont-post-black-screen#11606 Author: EViL
Subject: 2275
Posted: 22 Mar 2016 at 12:33pm

Okay, I just popped mine out. I'll be gone all day tomorrow so that will be at least 23 hours.

]]> Tue, 22 Mar 2016 12:33:25 +0000 https://forum.asrock.com/forum_posts.asp?TID=2275&PID=11606&title=fatality-z170-itx-wont-post-black-screen#11606 <![CDATA[Fatality z170 ITX / WONT POST / BLACK SCREEN : Removing the battery for 40 minutes...]]> https://forum.asrock.com/forum_posts.asp?TID=2275&PID=11604&title=fatality-z170-itx-wont-post-black-screen#11604 Author: billmag
Subject: 2275
Posted: 22 Mar 2016 at 11:16am

Removing the battery for 40 minutes brought it back to life. I still can't boot Linux reliably on the Samsung 950 though it just keeps rebooting ]]> Tue, 22 Mar 2016 11:16:59 +0000 https://forum.asrock.com/forum_posts.asp?TID=2275&PID=11604&title=fatality-z170-itx-wont-post-black-screen#11604 <![CDATA[Fatality z170 ITX / WONT POST / BLACK SCREEN : Same, I updated first thing, prior...]]> https://forum.asrock.com/forum_posts.asp?TID=2275&PID=11603&title=fatality-z170-itx-wont-post-black-screen#11603 Author: EViL
Subject: 2275
Posted: 22 Mar 2016 at 10:37am

Same, I updated first thing, prior to even installing windows because i read about issues booting with the M.2. I am going to start the RMA process i believe. I have a place down the street that will nail down for sure the bad part, the only things i havent tested were the board and cpu, well I dont know what else to do with BOARD. CPU shouldnt be too hard for the shop to test...

Good luck to you man, if you hear anything let me know! and Ill message you the same!


]]> Tue, 22 Mar 2016 10:37:38 +0000 https://forum.asrock.com/forum_posts.asp?TID=2275&PID=11603&title=fatality-z170-itx-wont-post-black-screen#11603