https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Fri, 17 Apr 2026 02:52:21 +0000 Tue, 12 Apr 2022 14:34:19 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=23440 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=23440&PID=97817&title=b550-phantom-gamingitx-ax-nvme-recognition#97817 Author: ASRock_TSD
Subject: 23440
Posted: 12 Apr 2022 at 2:34pm

Dear rd500g,
Thank you for the posting.

There are some suggestions below for you to verify the system.

1. Clear CMOS by referring to user manual page. 26.
User manual: https://download.asrock.com/Manual/B550%20Phantom%20Gaming-ITXax.pdf
2. Only install CPU, PSU, Cooler, RAM, Graphic card, SSDs and boot into BIOS\Advance\Storage Configuration to check if the SSD appears under this page.
3. Update the BIOS to latest version.
4. If possible, please use other SSDs to cross test.

For further assistance, you can use our support form to contact us.
https://event.asrock.com/tsd.asp

Thank you,

Best wishes,
ASRock TSD]]> Tue, 12 Apr 2022 14:34:19 +0000 https://forum.asrock.com/forum_posts.asp?TID=23440&PID=97817&title=b550-phantom-gamingitx-ax-nvme-recognition#97817 https://forum.asrock.com/forum_posts.asp?TID=23440&PID=97810&title=b550-phantom-gamingitx-ax-nvme-recognition#97810 Author: rg500g
Subject: 23440
Posted: 11 Apr 2022 at 11:44pm

I cannot install two NVME drives on my motherboard. The CPU is a Ryzen 5 5600x, and both NVME drives are Samsung, and are on the approved list. If I install one drive only, it is recognized whether it is installed in the main slot or in the back. Either NVME drive can be recognized if one drive is installed, but when I attempt to install both NVME drives one is always locked out.

I reviewed BIOS settings but could not identify if any configuration options were relevant to this issue. I know one NVME slot is driven by the CPU and I believe the back slot is driven by the chipset. This should work, but I'm clueless as to what is preventing me from using both NVME slots. Guidance would be greatly appreciated.]]> Mon, 11 Apr 2022 23:44:53 +0000 https://forum.asrock.com/forum_posts.asp?TID=23440&PID=97810&title=b550-phantom-gamingitx-ax-nvme-recognition#97810