ASRock Forums : Z97 Extreme6 USB problem (Windows 10) https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sun, 21 Jun 2026 07:53:52 +0000 Sat, 02 Jul 2016 23:35:07 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=2449 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[Z97 Extreme6 USB problem (Windows 10) : Allmost the same problem with...]]> https://forum.asrock.com/forum_posts.asp?TID=2449&PID=14665&title=z97-extreme6-usb-problem-windows-10#14665 Author: blogfather
Subject: 2449
Posted: 02 Jul 2016 at 11:35pm

Allmost the same problem with Z170 Extreme 6+ its giving me the well known blue screen and a Driver_power_state_failuer, when i try to close down (turn off) the computer. Confused]]> Sat, 02 Jul 2016 23:35:07 +0000 https://forum.asrock.com/forum_posts.asp?TID=2449&PID=14665&title=z97-extreme6-usb-problem-windows-10#14665 <![CDATA[Z97 Extreme6 USB problem (Windows 10) : I am having the same problem....]]> https://forum.asrock.com/forum_posts.asp?TID=2449&PID=14599&title=z97-extreme6-usb-problem-windows-10#14599 Author: jdangasrock
Subject: 2449
Posted: 30 Jun 2016 at 12:33am

I am having the same problem. for z97 extreme board with the same usb ports. When I look in Device Manager there are some usb ports not working which i am assuming. It first said the asmedia 3.0 usb are not functioning. removed and rescanned. same problem. Says drivers are up to date.

Any resolution?
]]> Thu, 30 Jun 2016 00:33:21 +0000 https://forum.asrock.com/forum_posts.asp?TID=2449&PID=14599&title=z97-extreme6-usb-problem-windows-10#14599 <![CDATA[Z97 Extreme6 USB problem (Windows 10) : The ones I referred to are the...]]> https://forum.asrock.com/forum_posts.asp?TID=2449&PID=12363&title=z97-extreme6-usb-problem-windows-10#12363 Author: gniblack
Subject: 2449
Posted: 15 Apr 2016 at 3:46am

The ones I referred to are the ASMedia ones as per the manual. You have the 4 USB 3.0 ports that are real close together. The higher ones (since my tower is a standing tower) are the Intel, and the lower ones are the ASMedia. I am having problems with those ASMedia ones. I had to confirm that before I left for my classes today. On page 10 of the manual they are no. 12, right next to the onboard sound card connections.]]> Fri, 15 Apr 2016 03:46:31 +0000 https://forum.asrock.com/forum_posts.asp?TID=2449&PID=12363&title=z97-extreme6-usb-problem-windows-10#12363 <![CDATA[Z97 Extreme6 USB problem (Windows 10) : Your board has USB 3.0 ports provided...]]> https://forum.asrock.com/forum_posts.asp?TID=2449&PID=12359&title=z97-extreme6-usb-problem-windows-10#12359 Author: parsec
Subject: 2449
Posted: 15 Apr 2016 at 1:22am

Your board has USB 3.0 ports provided by the Intel chipset, and an extra ASMedia USB 3.0 chip.

Win 10 uses its USB 3.0 drivers for all the USB 3.0 ports. The ASMedia USB 3.0 ports may not like the Win 10 USB 3.0 driver. But, I'm not sure which ports are connected to the ASMedia chip. I'll try to check on that.

When you said the "bottom USB 3.0 ports" don't work, do you mean the ports on the board's IO panel, next to the lower network input jack?
]]> Fri, 15 Apr 2016 01:22:01 +0000 https://forum.asrock.com/forum_posts.asp?TID=2449&PID=12359&title=z97-extreme6-usb-problem-windows-10#12359 <![CDATA[Z97 Extreme6 USB problem (Windows 10) : Last night I noticed that these...]]> https://forum.asrock.com/forum_posts.asp?TID=2449&PID=12358&title=z97-extreme6-usb-problem-windows-10#12358 Author: gniblack
Subject: 2449
Posted: 15 Apr 2016 at 1:08am

Last night I noticed that these ASMedia USB 3.0 ports were not even showing up in the device manager. I restarted my system to UEFI and enabled everything under the advanced USB options. After restarting I still didn't see anything. I don't recall shutting down my system, but for some reason the ports are working today. I don't know what the heck is going on here.]]> Fri, 15 Apr 2016 01:08:23 +0000 https://forum.asrock.com/forum_posts.asp?TID=2449&PID=12358&title=z97-extreme6-usb-problem-windows-10#12358 <![CDATA[Z97 Extreme6 USB problem (Windows 10) : OS: Windows 10 Pro x64Motherboard:...]]> https://forum.asrock.com/forum_posts.asp?TID=2449&PID=12356&title=z97-extreme6-usb-problem-windows-10#12356 Author: gniblack
Subject: 2449
Posted: 15 Apr 2016 at 12:39am

OS: Windows 10 Pro x64
Motherboard: ASRock Z97 Extreme6
Problem: Bottom 2 USB ports on back of system are not working but all devices appear to be installed in device manager

Last night I stayed up way too late trying to fix a USB problem that I am having with no success. My case has 4 front USB ports (2 2.0 and 2 3.0), and the back of the case has 6 USB 3.0 ports.

The top 2 USB 3.0 ports work fine, and I have my G710+ keyboard plugged into both of those. In the USB 3.0 ports that are next from the top I have my APC  Backup UPS RS 1500 data cable plugged in as well as my Mad Catz R.A.T. 9. I've tried a number of devices in the next ports, but I cannot figure out a way to make them work. I have a scanner that I would love to leave plugged in as well as a USB hub. I don't want to have those plugged into the front ports since I use them for my wireless headset, wireless AC adapter for WiFi, thumb drives, etc.


Edited by gniblack - 15 Apr 2016 at 1:05am]]> Fri, 15 Apr 2016 00:39:26 +0000 https://forum.asrock.com/forum_posts.asp?TID=2449&PID=12356&title=z97-extreme6-usb-problem-windows-10#12356