https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Mon, 15 Jun 2026 18:58:37 +0000 Tue, 26 Jul 2022 19:42:17 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=24761 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=24761&PID=100726&title=g-skill-trident-z-royal-rgb-unresponsive#100726 Author: SamPorter
Subject: 24761
Posted: 26 Jul 2022 at 7:42pm

This is what polychrome detects currently:

RGB LED 1
Addressable RGB LED 1
Select all channel
Addressable RGBswap
Addressable LED number: 80

Onboard LED is the only tab showing.
Component Sync list on the left is ALL greyed out.

Sometimes the RGB control only works when I pick static color and shift the speed, choose a color and all options are available again. Not a problem, but it's a weird way to get rgb started.
]]> Tue, 26 Jul 2022 19:42:17 +0000 https://forum.asrock.com/forum_posts.asp?TID=24761&PID=100726&title=g-skill-trident-z-royal-rgb-unresponsive#100726 https://forum.asrock.com/forum_posts.asp?TID=24761&PID=100725&title=g-skill-trident-z-royal-rgb-unresponsive#100725 Author: SamPorter
Subject: 24761
Posted: 26 Jul 2022 at 7:33pm

I have uninstalled Razer, MSI control center and G.Skill RGB software. Only polychrome remains and it's still not detecting the memory (greyed out).

The only time polychrome did detect the memory rgb was when the GPU was not installed (neither was any other rgb software, just polychrome).]]> Tue, 26 Jul 2022 19:33:09 +0000 https://forum.asrock.com/forum_posts.asp?TID=24761&PID=100725&title=g-skill-trident-z-royal-rgb-unresponsive#100725 https://forum.asrock.com/forum_posts.asp?TID=24761&PID=100723&title=g-skill-trident-z-royal-rgb-unresponsive#100723 Author: ASRock_TSD
Subject: 24761
Posted: 26 Jul 2022 at 5:46pm

Hi SamPorter,

Thank you for your post.

We recommend only using 1 RGB utility to avoid software conflict.

In your case, the problem may be related to both RGB utilities trying to control your RGB memory. Please only use Polychrome RGB to control your RGB devices.

By the way, only ASRock GPU can be controlled by Polychrome RGB.

All the best
ASRock TSD]]> Tue, 26 Jul 2022 17:46:23 +0000 https://forum.asrock.com/forum_posts.asp?TID=24761&PID=100723&title=g-skill-trident-z-royal-rgb-unresponsive#100723 https://forum.asrock.com/forum_posts.asp?TID=24761&PID=100709&title=g-skill-trident-z-royal-rgb-unresponsive#100709 Author: SamPorter
Subject: 24761
Posted: 25 Jul 2022 at 3:43am

Another edit:

Would it help if I bought a controller to connect the Phanteks Leds and be Quiet fans? Or is it a matter of the motherboard(s bios) thwarting any chance of cohesive control?]]> Mon, 25 Jul 2022 03:43:00 +0000 https://forum.asrock.com/forum_posts.asp?TID=24761&PID=100709&title=g-skill-trident-z-royal-rgb-unresponsive#100709 https://forum.asrock.com/forum_posts.asp?TID=24761&PID=100705&title=g-skill-trident-z-royal-rgb-unresponsive#100705 Author: SamPorter
Subject: 24761
Posted: 24 Jul 2022 at 9:45pm

EDIT:
Need to add that the memory is not recognized (greyed out) in the polychrome software. Except when the graphics card is not installed.]]> Sun, 24 Jul 2022 21:45:49 +0000 https://forum.asrock.com/forum_posts.asp?TID=24761&PID=100705&title=g-skill-trident-z-royal-rgb-unresponsive#100705 https://forum.asrock.com/forum_posts.asp?TID=24761&PID=100701&title=g-skill-trident-z-royal-rgb-unresponsive#100701 Author: SamPorter
Subject: 24761
Posted: 24 Jul 2022 at 8:49pm

Motherboard
H670M-ITX/ax, socket 1700 with latest bios.

RGB components
~ Phanteks Neon Digital led strip (2x)
~ Be Quiet Light Wings 120mm PWM (2x)
~ G.Skill Trident Z Royal F4-3200C16D-32GTRS (2x 16GB)
~ MSI GeForce RTX 3070 Suprim X 8G LHR

Connections
Phanteks led strip + Light Wings fans are connected with the be Quiet ARGB hub which is connected to the only ARGB motherboard connector. It complies with Polychrome software.

The graphics card uses the Mystic Light software. The polychrome software does not detect the graphic cards RGB even when the Mystic Light software is not installed.

Problem
The G.skill memory only worked with polychrome when the graphics card wasn't installed. Installing the G.Skill software did nothing to control the lights and now they are ALWAYS on, except when I turn off the pc.

If I could have the option to turn off the G.Skill lights it would be a big step. Thank you in advance!



]]> Sun, 24 Jul 2022 20:49:33 +0000 https://forum.asrock.com/forum_posts.asp?TID=24761&PID=100701&title=g-skill-trident-z-royal-rgb-unresponsive#100701