https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Mon, 13 Apr 2026 16:45:52 +0000 Tue, 13 Feb 2024 19:14:45 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=24825 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=24825&PID=111396&title=asrock-x570-phantom-gaming-4-ata-errors#111396 Author: catresorin
Subject: 24825
Posted: 13 Feb 2024 at 7:14pm

hey do you have a picture of those settings I don;'t find eSATA on this motherboard
thank you]]> Tue, 13 Feb 2024 19:14:45 +0000 https://forum.asrock.com/forum_posts.asp?TID=24825&PID=111396&title=asrock-x570-phantom-gaming-4-ata-errors#111396 https://forum.asrock.com/forum_posts.asp?TID=24825&PID=100939&title=asrock-x570-phantom-gaming-4-ata-errors#100939 Author: humblepie
Subject: 24825
Posted: 10 Aug 2022 at 11:49pm

BIOS for this board has External SATA port configuration for some reason? And they are all on AUTO by default. Don't know why as all the SATA ports are onboard. I thought nothing of it because all my drives were recognized by the board.

So I experimented by disabling associated external sata port in BIOS storage configuration. Once I started the OS, I no longer saw any ATA errors in Ubuntu. So I went back into BIOS and disabled all the External SATA port settings.

BIOS manual section 4.4.3 on Storage configuration lacks any information on what the external sata settings are for. But disabled seems to be the better option as default than auto.

https://imgur.com/a/Oi4Rvnn]]> Wed, 10 Aug 2022 23:49:57 +0000 https://forum.asrock.com/forum_posts.asp?TID=24825&PID=100939&title=asrock-x570-phantom-gaming-4-ata-errors#100939 https://forum.asrock.com/forum_posts.asp?TID=24825&PID=100936&title=asrock-x570-phantom-gaming-4-ata-errors#100936 Author: humblepie
Subject: 24825
Posted: 10 Aug 2022 at 10:38pm

CPU AMD Ryzen 5700G
BIOS 4.30
OS Ubuntu 22.04

I flashed to latest BIOS 4.30. I have 8 SATA drives mounted on this board with 1 NVME flash drive as well. I verified that all 8 of the SATA DRIVES work.

Ubuntu is reporting errors on ATA2 with messages such as these:
[ 138.844784] ata2.00: exception Emask 0x0 SAct 0x47b00 SErr 0xd0000 action 0x6 frozen
[ 138.844813] ata2: SError: { PHYRdyChg CommWake 10B8B }
[ 138.844829] ata2.00: failed command: WRITE FPDMA QUEUED
[ 138.844843] ata2.00: cmd 61/08:40:a8:08:00/00:00:00:00:00/40 tag 8 ncq dma 4096 out
                        res 40/00:ff:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 138.844881] ata2.00: status: { DRDY }


When I first saw these errors, I noticed that the drive would have read errors. I tried changing sata cables. All the other SATA drives functioned fine except for the one mounted on ata2. So I switched the drive on ata2 with another drive that was working fine. It worked fine at that location. However, the drive now occupying ata2 becomes problematic. Sometimes it mounts, sometimes it doesn't.

Has anyone experienced ATA errors like this on Asrock boards? This was a newly purchased board. Should I return it?
]]> Wed, 10 Aug 2022 22:38:23 +0000 https://forum.asrock.com/forum_posts.asp?TID=24825&PID=100936&title=asrock-x570-phantom-gaming-4-ata-errors#100936