https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Thu, 04 Jun 2026 08:05:44 +0000 Sat, 26 Nov 2022 04:16:54 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=24909 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=24909&PID=102106&title=b45m-steel-ledgend-cant-use-all-installed-memory#102106 Author: dusanyu
Subject: 24909
Posted: 26 Nov 2022 at 4:16am

At this point i am contacting Square trade i requested support via the web form three months ago and have had no reply it is clear the board is broke and ASROCK does not support there products. ]]> Sat, 26 Nov 2022 04:16:54 +0000 https://forum.asrock.com/forum_posts.asp?TID=24909&PID=102106&title=b45m-steel-ledgend-cant-use-all-installed-memory#102106 https://forum.asrock.com/forum_posts.asp?TID=24909&PID=101988&title=b45m-steel-ledgend-cant-use-all-installed-memory#101988 Author: dusanyu
Subject: 24909
Posted: 18 Nov 2022 at 3:57pm

tried all of that and ran a test on the sticks they all tested fine ]]> Fri, 18 Nov 2022 15:57:00 +0000 https://forum.asrock.com/forum_posts.asp?TID=24909&PID=101988&title=b45m-steel-ledgend-cant-use-all-installed-memory#101988 https://forum.asrock.com/forum_posts.asp?TID=24909&PID=101981&title=b45m-steel-ledgend-cant-use-all-installed-memory#101981 Author: eccential
Subject: 24909
Posted: 18 Nov 2022 at 2:10am

Other than trying 2 sticks at a time to eliminate possibility of bad DIMM(s), can't think of anything. I guess you could also try populating different slots with the 2 sticks, even though the normal recommendation is to use the further away from CPU slot per channel.
]]> Fri, 18 Nov 2022 02:10:29 +0000 https://forum.asrock.com/forum_posts.asp?TID=24909&PID=101981&title=b45m-steel-ledgend-cant-use-all-installed-memory#101981 https://forum.asrock.com/forum_posts.asp?TID=24909&PID=101979&title=b45m-steel-ledgend-cant-use-all-installed-memory#101979 Author: dusanyu
Subject: 24909
Posted: 17 Nov 2022 at 6:47pm

bumping this as no response from asrock offishal]]> Thu, 17 Nov 2022 18:47:58 +0000 https://forum.asrock.com/forum_posts.asp?TID=24909&PID=101979&title=b45m-steel-ledgend-cant-use-all-installed-memory#101979 https://forum.asrock.com/forum_posts.asp?TID=24909&PID=101243&title=b45m-steel-ledgend-cant-use-all-installed-memory#101243 Author: dusanyu
Subject: 24909
Posted: 14 Sep 2022 at 4:17pm

*bios is latest revision rather
I should not be posting at 3 AM ]]> Wed, 14 Sep 2022 16:17:11 +0000 https://forum.asrock.com/forum_posts.asp?TID=24909&PID=101243&title=b45m-steel-ledgend-cant-use-all-installed-memory#101243 https://forum.asrock.com/forum_posts.asp?TID=24909&PID=101242&title=b45m-steel-ledgend-cant-use-all-installed-memory#101242 Author: dusanyu
Subject: 24909
Posted: 14 Sep 2022 at 4:12pm

I have the above mentioned mainboad and windows stated that i have
16.0 GB (7.93 GB usable) Booting into a Live Linux USB I see the same issue the BIOS see all of the memory as the system information on the BIOS stated there is 16 GB ram installed.

Information
* Installed CPU is a AMD Ryzen 5 1600
* The memory is 4 4GB sticks (every slot in the board is populated)
* I have a Discrete GPU so the memory is not being shared for graphics
* As this same issue shows in Linux it is safe to assume it is not windows configuration issues
* I tested the RAM modals by running the machine with only 8GB installed with both set of memory
* sticks have been reseated
* Board is updated to the latest Revision and the settings are stock outside of enabling Trusted Computing and secure boot. ]]> Wed, 14 Sep 2022 16:12:01 +0000 https://forum.asrock.com/forum_posts.asp?TID=24909&PID=101242&title=b45m-steel-ledgend-cant-use-all-installed-memory#101242