https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Wed, 15 Apr 2026 23:55:43 +0000 Sat, 07 Oct 2023 17:19:06 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=26784 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=26784&PID=107821&title=chipset-driver-update-causing-usbc-power-spikespound#107821 Author: Cheese47
Subject: 26784
Posted: 07 Oct 2023 at 5:19pm

One thing to add - it was suggested I use a powered USB hub to distribute the power better. I did get one, but only plugged in other things into it (external drives, mic, kb/m, etc), thinking the suggestion was to ease the power from the back panel. But now I realize maybe he meant ease the power of the USB-C (w/ a USB adapter).

I actually do have a USB adapter that was in-use for my external SSD, so I tested the XB controller using that. I plugged it in both the powered USB hub and directly to the back panel of the PC (one USB port didn't work though...same story for external SSD when I got it a couple weeks ago, causing this whole issue of updating chipset drivers). Both times it worked fine, at least for a few mins, but I was forcing heaving vibration for most of the time.

So...appears to possibly be isolated to the USB-C port in the back panel? ]]> Sat, 07 Oct 2023 17:19:06 +0000 https://forum.asrock.com/forum_posts.asp?TID=26784&PID=107821&title=chipset-driver-update-causing-usbc-power-spikespound#107821 https://forum.asrock.com/forum_posts.asp?TID=26784&PID=107819&title=chipset-driver-update-causing-usbc-power-spikespound#107819 Author: Cheese47
Subject: 26784
Posted: 07 Oct 2023 at 4:06pm

So...long story short. Ever since I updated my chipset drivers on my mobo, it has caused my wired XB1/X|S controller to momentarily die after vibrating.

My mobo is AB350 Gaming K4 and I updated to AMD chipset driver version 2.11.26.106 for Windows 10 64-bit.

I have tested 2 separate USB-C cords, 2 separate XB controllers, and with/without batteries. After vibrating, given the aforementioned variables, the controllers turned off for about 0.5-3 seconds (various ranges at different times), then turned back on. All while wired to my back panel via USB-C.

A reply I got in another thread suggested the USB-C is sending too much power to the XB controller and causing power spikes. And I can confirm that it has killed the batteries I left in the controller. Because the controllers do not even turn on if wireless, even w/ new stock batteries that are just a week old in the new controller I bought just to test this.

Anyway, so my questions are:

1. Is it possible that the chipset driver update is what is causing this? Sending too much power through the USB-C to the XB controller and causing some sort of power outage spike?

2. Could the power output be increased to all ports? USB 3.0, 2.0, etc? I want to get a USB 3.0 to USB-C adapter and test that, but I wonder if it'd be futile.

3. Can or should I rollback my chipset driver version to test it further? I only updated them because an external SSD I bought wasn't reading properly on my PC and still wasn't after the update. So the update was kind of pointless in that regard. I've used a wired XB1/X|S controller in my PC for years and this only started happening since the chipset update. So...I'm assuming that has to be the cause.

Thanks for any help.

]]> Sat, 07 Oct 2023 16:06:22 +0000 https://forum.asrock.com/forum_posts.asp?TID=26784&PID=107819&title=chipset-driver-update-causing-usbc-power-spikespound#107819