Is my ASRock Z790 failing£ : Over the last few months I have...

Wed, 11 Oct 2023 06:10:24 +0000

Author: Grizart
Subject: 26808
Posted: 11 Oct 2023 at 6:10am

Over the last few months I have been fighting my way through a battle to determine what is going wrong with my constant crashes, inability to do updates, graphics issues, crashing applications, and more. Finally I figured, I would start over with a clean start.

I figured I would go back to basics and see what is failing and when. So, I removed every device and component, with the exception of Memory, SSD, Keyboard, Mouse and Network Cable. I downloaded the latest Bios, flashed went well and Bios reports back with no issues.

I did a bios reset back to factory, and did a full format/delete of the SSD to prepare for my new Install. Started everything up, Onboard Graphics worked, got pen drive to do a Clean install of Windows Home. Started the install and it failed. After several attempts I finally got an OS in place by sectioning off a partition and loading the Installation Media ISO onto that for booting/install. Worked, all I had to do was setup the DRAM to my DDR5 6000mhz. After several attempts and failures to install Windows 11 Home, I Pushed through and started installing drivers. Next we came to the updates. This failed on the 22H2 Cumulative Update every time. Without fail, it just won't work. No matter what workarounds I try. I'm talking DISM, SFC, Deleting and using other Source locations..nothing worked to fix this. I even went out and bought new hardware verified on ASRock website to work with motherboard.

I reset, and went back to basics again...this time, I used another SSD. I've tried just about everything out there to troubleshoot this. Here is a list of things done:

Replaced SSD's and Tried NVMe
Replaced Memory with new DDR5
Reset Bios multiple times
Popped CPU out cleaned, examined, and placed back in with new thermal paste. (30 deg Celsius)
Updated using Windows 11 Home, Windows 11 Pro, Windows 10 Home (all failed during installation at least a few times, but if I persist enough it eventually loads)
Tried with 2 different NICs
Replaced all SATA cables
Replaced Power Supply and all Cables

I eventually get the system up, through hours of repeating the same steps and researching new ones.

I have no other Motherboard to put in and test on my 13 Generation CPU (i9 13900K)

I'm really at a loss, and I'm really starting to think something is wrong with the Motherboard. How can I test this, is there a way I can send this to ASRock to be tested?

As my PC is currently down, I can't really send a very informative list of what is on it. I do have an old breakdown from a while ago...not too much has changed.

My processor is a new i9-13900k

32 GB - Corsair Vengeance DDR5 (default bios so they are not throttled up to 6200 MHz yet) Now using OLOY DDR5 6000 mhz (listed as verified)

OS Name     Microsoft Windows 10 Home <--Now have Pro too
Version     10.0.19045 Build 19045
Other OS Description      Not Available
OS Manufacturer     Microsoft Corporation
System Name     DESKTOP-4UF2HGG
System Manufacturer     ASRock
System Model     Z790 Taichi Carrara
System Type     x64-based PC
System SKU     To Be Filled By O.E.M.
Processor     13th Gen Intel(R) Core(TM) i9-13900K, 3000 Mhz, 24 Core(s), 32 Logical Processor(s)
BIOS Version/Date     American Megatrends International, LLC. 6.04, 2/16/2023
SMBIOS Version     3.5
Embedded Controller Version     255.255
BIOS Mode     UEFI
BaseBoard Manufacturer     ASRock
BaseBoard Product     Z790 Taichi Carrara
BaseBoard Version
Platform Role     Desktop
Secure Boot State     Off
PCR7 Configuration     Elevation Required to View
Windows Directory     C:\Windows
System Directory     C:\Windows\system32
Boot Device     \Device\HarddiskVolume1
Locale     United States
Hardware Abstraction Layer     Version = "10.0.19041.1806"
User Name     DESKTOP-4UF2HGG\
Time Zone     Eastern Daylight Time
Installed Physical Memory (RAM)     32.0 GB
Total Physical Memory     31.8 GB
Available Physical Memory     26.0 GB
Total Virtual Memory     36.8 GB
Available Virtual Memory     29.6 GB
Page File Space     5.00 GB
Page File     C:\pagefile.sys
Kernel DMA Protection     On
Virtualization-based security     Not enabled
Device Encryption Support     Elevation Required to View
Hyper-V - VM Monitor Mode Extensions     Yes
Hyper-V - Second Level Address Translation Extensions     Yes
Hyper-V - Virtualization Enabled in Firmware     Yes
Hyper-V - Data Execution Protection     Yes

**************************************************************

Name     NVIDIA GeForce GTX 1070   <-----test GPU now using Nvidia RTX 3080
PNP Device ID     PCI\VEN_10DE&DEV_1B81&SUBSYS_85A01043&REV_A1\4&341CA995&0&0008
Adapter Type     NVIDIA GeForce GTX 1070, NVIDIA compatible
Adapter Description     NVIDIA GeForce GTX 1070
Adapter RAM     (1,048,576) bytes
Installed Drivers     C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll
Driver Version     31.0.15.1694
INF File     oem24.inf (Section024 section)
Color Planes     Not Available
Color Table Entries     4294967296
Resolution     1920 x 1080 x 60 hertz
Bits/Pixel     32
Memory Address     0x83000000-0x840FFFFF
Memory Address     0x50000000-0x61FFFFFF
Memory Address     0x60000000-0x61FFFFFF
I/O Port     0x00004000-0x00004FFF
IRQ Channel     IRQ 16
Driver     C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPIG.INF_AMD64_EE20464BB4AC57F4\NVLDDMKM.SYS (31.0.15.1694, 41.72 MB (43,743,736 bytes), 3/14/2023 4:47 PM)

ASRock Forums : Is my ASRock Z790 failing£

Is my ASRock Z790 failing£ : Over the last few months I have...