https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Thu, 12 Mar 2026 09:03:51 +0000 Sat, 20 Jul 2024 04:16:26 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=27225 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=27225&PID=134229&title=asrock-b650-pg-usb-issues#134229 Author: perfectb00s
Subject: 27225
Posted: 20 Jul 2024 at 4:16am

Were you able to complain about your previous motherboard and get your money back?]]> Sat, 20 Jul 2024 04:16:26 +0000 https://forum.asrock.com/forum_posts.asp?TID=27225&PID=134229&title=asrock-b650-pg-usb-issues#134229 https://forum.asrock.com/forum_posts.asp?TID=27225&PID=134218&title=asrock-b650-pg-usb-issues#134218 Author: Cronista
Subject: 27225
Posted: 20 Jul 2024 at 3:29am

No.

I bought a new mobo, Asus TUF Gaming B650-PLUS WIFI, and surprisingly, it still happened. But once or twice. It is much rarer now. Actually, it's been a month since the last surge.

It's either something very simple that we are not seeing or very complicated. Either way, I'm done. Just gonna live with it.]]> Sat, 20 Jul 2024 03:29:21 +0000 https://forum.asrock.com/forum_posts.asp?TID=27225&PID=134218&title=asrock-b650-pg-usb-issues#134218 https://forum.asrock.com/forum_posts.asp?TID=27225&PID=134217&title=asrock-b650-pg-usb-issues#134217 Author: perfectb00s
Subject: 27225
Posted: 20 Jul 2024 at 12:13am

Hello, have you fixed this bug yet?]]> Sat, 20 Jul 2024 00:13:32 +0000 https://forum.asrock.com/forum_posts.asp?TID=27225&PID=134217&title=asrock-b650-pg-usb-issues#134217 https://forum.asrock.com/forum_posts.asp?TID=27225&PID=126913&title=asrock-b650-pg-usb-issues#126913 Author: Cronista
Subject: 27225
Posted: 16 Jun 2024 at 1:39am

So, for me it's pretty constant, and I have a way to test it. Almost guarantee to happen while watching youtube videos or playing any media, oddly enough. Even spotify. As a desperate measure, I removed the hyperx cloud 2 and for a week, doing all test I could, it was stable. So I figured it was the old firmware (which You can't update) and we all had some similar device. But regardless, it didn't work in the end.

I'll keep that C6 state in mind, thanks.

ASRock support reached out, finally, and said to update do the latest 3.01, which was released amidst our troubleshooting (16/05) and I didn't realized. So I will try that. ]]> Sun, 16 Jun 2024 01:39:03 +0000 https://forum.asrock.com/forum_posts.asp?TID=27225&PID=126913&title=asrock-b650-pg-usb-issues#126913 https://forum.asrock.com/forum_posts.asp?TID=27225&PID=126623&title=asrock-b650-pg-usb-issues#126623 Author: Elope3
Subject: 27225
Posted: 15 Jun 2024 at 8:08pm

Hey,

thank you for your sacrifice of going through the RMA ?«¡

The issue has been rare for me recently, so it hasn't been annoying enough for me to go through all the effort of taking my pc apart for an RMA.

If it gets bad again, I might try updating the BIOS to the new 3.01 version.

My last pc with a B350 had a problem that was fixed by turning off the C6 state in the BIOS. So one thought was that maybe now it's also something about the cpu sleep states? PC booting and the cpu can't get out of the low power states causing problems?

Probably not it, but has been on my mind.

Personally, I don't think it's the pc case, as I don't know how it would even cause these problems.

The only similar peripherals I have are a HyperX Cloud Alpha headset and an LG UltraGear 27GP850P monitor. But I don't see how they could be causing the issue either.

If only there was a way to reproduce it consistently, but it's so random that it's hard to know if a fix worked or not]]> Sat, 15 Jun 2024 20:08:27 +0000 https://forum.asrock.com/forum_posts.asp?TID=27225&PID=126623&title=asrock-b650-pg-usb-issues#126623 https://forum.asrock.com/forum_posts.asp?TID=27225&PID=124420&title=asrock-b650-pg-usb-issues#124420 Author: Cronista
Subject: 27225
Posted: 04 Jun 2024 at 3:14am

Hi @Elope3 and people.

After more than a month going through the RMA process, I finally received a BRAND NEW B650M PG RIPTIDE and reinstalled everything.

I've been testing for two days now and the problem STILL happens. I'm stunned.

Same thing. Briefly all or almost all USB ports stop working and then reconnect, making USB sounds, flashing and all that.

First it happened just when I was shutting down on the first day, but I did not want to believe. But just now, it did again, two times, in a span of ~4 hours.

I'm thinking it's the case? I have a white aquarium-like redragon (Redragon Wideload Lite)

Or the CPU, somehow? We all have Ryzen 7's, right? And it triggered with either 7700 or 7800X3D. Could it be some PBO settings?

Other peripherals and bits I have, in the hopes we have something in common:

-Razer Deathadder V3 (wired) mouse;
-TP-LINK USB Bluetooth 5.0 adapter;
-Redragon Lakshmi keyboard;
-Alexa Echo pop connected through BT with that TP-LINK;
-HyperX Cloud II headset;
-Nobreak SMS Gamer 1500VA UPS;
-A set of five Rise Mode Crystal Sound, 120mm, ARGB cooler fans
-1 TB Kingston NV2, M.2 2280 PCIe SSD
-480 GB Kingston A400, SATA SSD
-LG UltraGear 24GN600-24" monitor
-LG 26 IPS, Ultra Wide, 75Hz gamer monitor

I don't know what to do anymore. I'm incredibly pissed.]]> Tue, 04 Jun 2024 03:14:39 +0000 https://forum.asrock.com/forum_posts.asp?TID=27225&PID=124420&title=asrock-b650-pg-usb-issues#124420 https://forum.asrock.com/forum_posts.asp?TID=27225&PID=117041&title=asrock-b650-pg-usb-issues#117041 Author: Elope3
Subject: 27225
Posted: 18 Apr 2024 at 12:48am

I was hopeful. But today it happened again, so unfortunately BIOS 2.10 did not fix it.

I read that many people have had issues with previous ASRock boards, but that their AM5 boards are supposed to be really good.

Well, unlucky I guess

I think I'm gonna try contacting ASRock to see if they can somehow help, as I really don't wanna have to take my whole pc apart to replace the motherboard ??

Let me know how it goes for you, Cronista

My current specs:

MOBO: ASRock B650 PG Lightning
CPU: AMD Ryzen 7800X3D
RAM: 2x 16GB Kingston FURY Beast 6000Mhz
PSU: Corsair RM850x Shift
GPU: XFX RX 6950 XT Speedster MERC 319

]]> Thu, 18 Apr 2024 00:48:52 +0000 https://forum.asrock.com/forum_posts.asp?TID=27225&PID=117041&title=asrock-b650-pg-usb-issues#117041 https://forum.asrock.com/forum_posts.asp?TID=27225&PID=116931&title=asrock-b650-pg-usb-issues#116931 Author: Cronista
Subject: 27225
Posted: 12 Apr 2024 at 3:39pm

It didn't work. I was going to test other BIOS versions but according to this other forum post about the same problem (https://forum.asrock.com/forum_posts.asp?TID=27010&PN=2&title=odd-cold-boot-issues-mobo-or-cpupound), looks like it's hardware .

Still on the other post, he said he had problems with two PG boards in a row. Plus, I've had a issue with a past Asrock AM4 build (solder would fail and not turn on the PC unless you heated up the board).

So I'm going to contact the store warranty and/or Asrock support for a replacement, but this was the last Asrock board I bought or recommended.]]> Fri, 12 Apr 2024 15:39:46 +0000 https://forum.asrock.com/forum_posts.asp?TID=27225&PID=116931&title=asrock-b650-pg-usb-issues#116931 https://forum.asrock.com/forum_posts.asp?TID=27225&PID=116930&title=asrock-b650-pg-usb-issues#116930 Author: Cronista
Subject: 27225
Posted: 12 Apr 2024 at 11:12am

I'm having the same problem. I did everything under the sun trying to figure out what even was going on (fresh windows install, PSU, RAM, defective USB device etc).

It happens as described in the posts above: Gradual decay in USB signal (mine was increasingly garbled static in the headset) then almost all USB ports get disabled, except for the 3.2 Gen 2 type A (must be the one connected to the CPU, as said by @edhunter?).

Before I reinstalled windows the USB would come back by it self after about 10 seconds, but then 10 min later it would happen again. Currently, the ports just stop working until reboot.

Will try downgrading to 1.28 and come back to give feedback.

Setup:

MOBO: B650M PG RIPTIDE
CPU: RYZEN 7 7700
RAM: 2x 16gb Kingston Fury Beast RGB 6000MHz
PSU: Corsair RM850x Shift
GPU: RX 7900 XTX]]> Fri, 12 Apr 2024 11:12:26 +0000 https://forum.asrock.com/forum_posts.asp?TID=27225&PID=116930&title=asrock-b650-pg-usb-issues#116930 https://forum.asrock.com/forum_posts.asp?TID=27225&PID=116463&title=asrock-b650-pg-usb-issues#116463 Author: Elope3
Subject: 27225
Posted: 01 Apr 2024 at 6:32am

Hey idovitz, I'm having very similar problems.

Sometimes when I boot my PC, the internet (connected via ethernet) doesn't work and my mouse and keyboard inputs stutter. The stuttering gets worse until the system completely freezes. A reboot always fixes the issue, allowing me to use my computer like normal. That's how I've tolerated it for this long lmao. But I don't know why it only affects some boots, and not all of them.

I've suspected it's the motherboard and tried to keep it up-to-date, hoping it'd be fixed.

Yesterday I updated the BIOS to 2.10, but it's too early to tell if that fixed the problem. Will try to report back if it did.

Anyway,it's been two months since your latest update, idovitz. Has anything changed? Has 1.28 fixed it for you?

I hope I don't have to RMA the board, because I don't wanna go through the effort of dismantling my pc ??
]]> Mon, 01 Apr 2024 06:32:22 +0000 https://forum.asrock.com/forum_posts.asp?TID=27225&PID=116463&title=asrock-b650-pg-usb-issues#116463