https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sun, 21 Jun 2026 14:20:23 +0000 Mon, 01 Aug 2016 21:08:40 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=2958 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=2958&PID=15476&title=ddr4-ram-not-read-by-new-asrock-mobo#15476 Author: hugga
Subject: 2958
Posted: 01 Aug 2016 at 9:08pm

What BIOS version do you have?

Each BIOS update includes better support for newer RAM modules, you might find you have to upgrade the BIOS to suit the sticks you have.  The latest is now v2.20, but I'd suggest contacting ASRock support first for their advice.

Before you do, check the sticks you have are on the memory support list.  http://www.asrock.com/mb/Intel/H170M%20Pro4/?cat=Memory  They might just say "too bad" if not on the list.
]]> Mon, 01 Aug 2016 21:08:40 +0000 https://forum.asrock.com/forum_posts.asp?TID=2958&PID=15476&title=ddr4-ram-not-read-by-new-asrock-mobo#15476 https://forum.asrock.com/forum_posts.asp?TID=2958&PID=14622&title=ddr4-ram-not-read-by-new-asrock-mobo#14622 Author: noobquestions123
Subject: 2958
Posted: 30 Jun 2016 at 10:25pm

I built a computer last weekend using a seasonic atx550,Intel Boxed Core I5-6500 FC-LGA14C 3.20 Ghz 6 M Processor Cache 4 LGA 1151 (BX80662I56500)  , an ASROCK H170M Pro4 motherboard, Intel HD Graphics 530, and Kingston HyperX FURY Black 16GB Kit (2x8GB) 2133MHz DDR4 Non-ECC CL14 DIMM . I installed Windows 10 Pro using an external cd/rom drive, and installed all drivers supplied by the AsRock installation cd-rom that came in the box.. This is my case, if it matters -

https://www.amazon.com/gp/product/B00VRKVT34/ref=oh_aui_detailpage_o04_s00?ie=UTF8&psc=1

The computer won't boot with 2 sticks of RAM loaded in the computer. The computer only boots with 1 stick, in the first pci slot. I tried inputting 1 chip into another slot besides the first and my computer did not boot up. I've tested dual sticks in 1+3, 2+4 as well as single sticks in 1, 2, 3, 4. The computer will not boot. It will only boot with 1 stick, and that 1 stick only functions in slot 1.  By not booting, I mean that the computer turns on (fans on, leds on) but the monitor stays black.   With memory in slot 1 only, it boots right up showing the Asrock boot screen followed by Win10 login screen.  Any ideas on where to start?




Edited by noobquestions123 - 30 Jun 2016 at 10:37pm]]> Thu, 30 Jun 2016 22:25:42 +0000 https://forum.asrock.com/forum_posts.asp?TID=2958&PID=14622&title=ddr4-ram-not-read-by-new-asrock-mobo#14622