ASRock Forums : Black Screen after installing AMD APU Drivers https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Fri, 15 May 2026 01:16:28 +0000 Sat, 22 Oct 2016 03:46:09 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=3003 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[Black Screen after installing AMD APU Drivers : bdaniel7 wrote:Same problem...]]> https://forum.asrock.com/forum_posts.asp?TID=3003&PID=17986&title=black-screen-after-installing-amd-apu-drivers#17986 Author: wardog
Subject: 3003
Posted: 22 Oct 2016 at 3:46am

Originally posted by bdaniel7 bdaniel7 wrote:

Same problem here.
With FM2A88X Extreme6+ and a A10-7800 3.5GHz CPU, with BIOS version F288E6P420, using Windows 7 x64.
Tried to install the latest video drivers from AMD and after reboot, the screen turns black and isn't responsive.
Booted into Safe Mode, unistalled the new drivers, tried to install the 14.12 version, which was available when I purchased the board, but no luck whatsoever. Ran DDU multiple times to cleanup, rebooted, repeated the install.
Windows would only boot using its Standard VGA Drivers.

But I can't use the second monitor, the Sleep function doesn't work, can't use subtitles with Media player.


The latest APU for the A10-7800 is "AMD Radeon Software Crimson Edition Display Driver version 16.40.2311"

Also, Windows 7 Service Pack 1 MUST be installed prior.

Current and specific APU drivers for the A10-7800 and Windows 7 x64 SP-1

How to Install AMD APU drivers

How to Uninstall AMD APU drivers
]]> Sat, 22 Oct 2016 03:46:09 +0000 https://forum.asrock.com/forum_posts.asp?TID=3003&PID=17986&title=black-screen-after-installing-amd-apu-drivers#17986 <![CDATA[Black Screen after installing AMD APU Drivers : Same problem here.WithFM2A88X...]]> https://forum.asrock.com/forum_posts.asp?TID=3003&PID=17982&title=black-screen-after-installing-amd-apu-drivers#17982 Author: bdaniel7
Subject: 3003
Posted: 22 Oct 2016 at 12:12am

Same problem here.
With FM2A88X Extreme6+ and a A10-7800 3.5GHz CPU, with BIOS version F288E6P420, using Windows 7 x64.
Tried to install the latest video drivers from AMD and after reboot, the screen turns black and isn't responsive.
Booted into Safe Mode, unistalled the new drivers, tried to install the 14.12 version, which was available when I purchased the board, but no luck whatsoever. Ran DDU multiple times to cleanup, rebooted, repeated the install.
Windows would only boot using its Standard VGA Drivers.

But I can't use the second monitor, the Sleep function doesn't work, can't use subtitles with Media player.
]]> Sat, 22 Oct 2016 00:12:13 +0000 https://forum.asrock.com/forum_posts.asp?TID=3003&PID=17982&title=black-screen-after-installing-amd-apu-drivers#17982 <![CDATA[Black Screen after installing AMD APU Drivers : 1. Run DDU and uninstall any and...]]> https://forum.asrock.com/forum_posts.asp?TID=3003&PID=14948&title=black-screen-after-installing-amd-apu-drivers#14948 Author: wardog
Subject: 3003
Posted: 14 Jul 2016 at 6:44pm

1. Run DDU and uninstall any and all APU drivers.

2. Here, assuming it runs on 10's in-the-box generic graphics drivers, run Windows Update two or three times till it offers no more available updates.

3. Shut down, then clear, not reset, the BIOS, boot to the OS and retry installing the FULL 305MB drivers you linked.




Keep me posted.



Edited by wardog - 14 Jul 2016 at 6:46pm]]> Thu, 14 Jul 2016 18:44:54 +0000 https://forum.asrock.com/forum_posts.asp?TID=3003&PID=14948&title=black-screen-after-installing-amd-apu-drivers#14948 <![CDATA[Black Screen after installing AMD APU Drivers : running Windows 10 x64.This on...]]> https://forum.asrock.com/forum_posts.asp?TID=3003&PID=14935&title=black-screen-after-installing-amd-apu-drivers#14935 Author: zeldascorn
Subject: 3003
Posted: 14 Jul 2016 at 1:43am

running Windows 10 x64.

This one:

http://support.amd.com/de-de/download/apu?os=Windows+10+-+64

TIA
]]> Thu, 14 Jul 2016 01:43:36 +0000 https://forum.asrock.com/forum_posts.asp?TID=3003&PID=14935&title=black-screen-after-installing-amd-apu-drivers#14935 <![CDATA[Black Screen after installing AMD APU Drivers : What OS ?Link to the driver you...]]> https://forum.asrock.com/forum_posts.asp?TID=3003&PID=14880&title=black-screen-after-installing-amd-apu-drivers#14880 Author: wardog
Subject: 3003
Posted: 12 Jul 2016 at 2:19pm

What OS ?

Link to the driver you downloaded and installed?

Don't use Windows Update for any hardware drivers. It's messy, to say the least.

Try clearing, not resetting, the MBs BIOS.
]]> Tue, 12 Jul 2016 14:19:24 +0000 https://forum.asrock.com/forum_posts.asp?TID=3003&PID=14880&title=black-screen-after-installing-amd-apu-drivers#14880 <![CDATA[Black Screen after installing AMD APU Drivers : Hi Guys! i hope you could help...]]> https://forum.asrock.com/forum_posts.asp?TID=3003&PID=14807&title=black-screen-after-installing-amd-apu-drivers#14807 Author: zeldascorn
Subject: 3003
Posted: 10 Jul 2016 at 5:06am

Hi Guys! i hope you could help me out here.

I have built a system for my Uncle with an AMD A10-7860k and an Asrock FM2A68M-HD+. Everything works, posts and windows 10 is installed.

After installing the APU drivers, the screen turns black and isn't responsive. I've tried waiting for 10 minutes but still no reaction from the PC. A restart would bring the PC back.

After reading compatibility on the motherboard to the APU, which is clearly stated on the Product website that they are compatible, HERE after updating the BIOS to P2.00, which I did.

I've tried installing official AMD APU drivers from the AMD website, and through Windows update as well, but still no luck, the problem persists.

Any help would be appreciated.

Thanks.
]]> Sun, 10 Jul 2016 05:06:10 +0000 https://forum.asrock.com/forum_posts.asp?TID=3003&PID=14807&title=black-screen-after-installing-amd-apu-drivers#14807