ASRock Forums : No Support from ASRock? https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sun, 21 Jun 2026 14:13:55 +0000 Fri, 19 Aug 2016 09:33:32 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=3268 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[No Support from ASRock? : K9Sports wrote:It was a shop...]]> https://forum.asrock.com/forum_posts.asp?TID=3268&PID=16004&title=no-support-from-asrock#16004 Author: ASRock_Official
Subject: 3268
Posted: 19 Aug 2016 at 9:33am

Originally posted by K9Sports K9Sports wrote:

It was a shop on Phuket that's no longer there.  The name of the shop was in Thai so I don't know what the heck the name was?  I also have no clue as to who the distributor was.

All the information was sent thru that form each time I attempted to resolve this.  I then always get an auto-response saying that I need to contact my dealer with no way to notify about there not being a dealer.  Do you want me to give out the information on here?

Originally posted by wardog wardog wrote:

Originally posted by K9Sports K9Sports wrote:

Do you want me to give out the information on here?


I, as a Moderator here, personally would prefer you to PM the remainder of your twos conversation/dealings.

Yet please come back and post of the/any end outcome that is decided upon.

Yes please PM me of all the info, thank you
]]> Fri, 19 Aug 2016 09:33:32 +0000 https://forum.asrock.com/forum_posts.asp?TID=3268&PID=16004&title=no-support-from-asrock#16004 <![CDATA[No Support from ASRock? : K9Sports wrote: Do you want...]]> https://forum.asrock.com/forum_posts.asp?TID=3268&PID=15998&title=no-support-from-asrock#15998 Author: wardog
Subject: 3268
Posted: 18 Aug 2016 at 10:45pm

Originally posted by K9Sports K9Sports wrote:

Do you want me to give out the information on here?


I, as a Moderator here, personally would prefer you to PM the remainder of your twos conversation/dealings.

Yet please come back and post of the/any end outcome that is decided upon.
]]> Thu, 18 Aug 2016 22:45:18 +0000 https://forum.asrock.com/forum_posts.asp?TID=3268&PID=15998&title=no-support-from-asrock#15998 <![CDATA[No Support from ASRock? : It was a shop on Phuket that&#039;s...]]> https://forum.asrock.com/forum_posts.asp?TID=3268&PID=15990&title=no-support-from-asrock#15990 Author: K9Sports
Subject: 3268
Posted: 18 Aug 2016 at 4:49pm

It was a shop on Phuket that's no longer there.  The name of the shop was in Thai so I don't know what the heck the name was?  I also have no clue as to who the distributor was.

All the information was sent thru that form each time I attempted to resolve this.  I then always get an auto-response saying that I need to contact my dealer with no way to notify about there not being a dealer.  Do you want me to give out the information on here?

]]> Thu, 18 Aug 2016 16:49:06 +0000 https://forum.asrock.com/forum_posts.asp?TID=3268&PID=15990&title=no-support-from-asrock#15990 <![CDATA[No Support from ASRock? : Dear valued customer, there few...]]> https://forum.asrock.com/forum_posts.asp?TID=3268&PID=15973&title=no-support-from-asrock#15973 Author: ASRock_Official
Subject: 3268
Posted: 18 Aug 2016 at 10:26am

Dear valued customer, there few question must be clear:
1. which dealer did you buy it from, and also which distributor?
2. which motherboard?
3. the serial number? http://www.asrock.com/support/index.asp?cat=FindSN
4. when did you buy this product?

and also, please click below link and help fill the form, thank you 
http://www.asrock.com/support/index.asp?cat=RMA
http://event.asrock.com/tsd-india.asp



Edited by ASRock_Official - 18 Aug 2016 at 11:50am]]> Thu, 18 Aug 2016 10:26:57 +0000 https://forum.asrock.com/forum_posts.asp?TID=3268&PID=15973&title=no-support-from-asrock#15973 <![CDATA[No Support from ASRock? : I&#039;ve been trying to get support...]]> https://forum.asrock.com/forum_posts.asp?TID=3268&PID=15971&title=no-support-from-asrock#15971 Author: K9Sports
Subject: 3268
Posted: 18 Aug 2016 at 8:03am

I've been trying to get support from ASRock on a faulty motherboard but whenever I submit a support request, I get an email saying to contact my dealer, who doesn't exist anymore.  And the email is sent from a "No Reply" ASRock address. 

I keep sending a new support ticket telling them there is no dealer for me to contact, and guess what, another "Contact Dealer" email.  I guess ASRock support and warrantees are pretty much worthless?

]]> Thu, 18 Aug 2016 08:03:32 +0000 https://forum.asrock.com/forum_posts.asp?TID=3268&PID=15971&title=no-support-from-asrock#15971