ASRock Forums : Self Healing issue https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 18 Apr 2026 15:55:00 +0000 Mon, 05 Dec 2016 09:18:50 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=3862 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[Self Healing issue : Contact ASRock Networking Support...]]> https://forum.asrock.com/forum_posts.asp?TID=3862&PID=20117&title=self-healing-issue#20117 Author: wardog
Subject: 3862
Posted: 05 Dec 2016 at 9:18am

Contact ASRock Networking Support at:

http://event.asrock.com/tsd-networking.asp


.. wardog
]]> Mon, 05 Dec 2016 09:18:50 +0000 https://forum.asrock.com/forum_posts.asp?TID=3862&PID=20117&title=self-healing-issue#20117 <![CDATA[Self Healing issue : The G10 did reconnect to my modem...]]> https://forum.asrock.com/forum_posts.asp?TID=3862&PID=20114&title=self-healing-issue#20114 Author: eghuff
Subject: 3862
Posted: 05 Dec 2016 at 8:15am

The G10 did reconnect to my modem when the firmware  upgrade rebooted yesterday.  However, when I tried to turn on Self Healing today, it failed to reconnect when I rebooted to apply the option.  Apparently the new firmware did not resolve my issue.  Dead  Any ideas Asrock?]]> Mon, 05 Dec 2016 08:15:22 +0000 https://forum.asrock.com/forum_posts.asp?TID=3862&PID=20114&title=self-healing-issue#20114 <![CDATA[Self Healing issue : I installed version1.87 of the...]]> https://forum.asrock.com/forum_posts.asp?TID=3862&PID=20047&title=self-healing-issue#20047 Author: eghuff
Subject: 3862
Posted: 04 Dec 2016 at 4:53am

I installed version 1.87 of the firmware today and the issue appears to be resolved Clap.  I updated the firmware via an AC wireless connection while streaming video from YouTube via a Chromecast.  The YouTube never stopped when the router restarted and my laptop reconnected to the router, so the router obviously recognized to cable modem was already active.  I'll update if I see issues going forward.]]> Sun, 04 Dec 2016 04:53:10 +0000 https://forum.asrock.com/forum_posts.asp?TID=3862&PID=20047&title=self-healing-issue#20047 <![CDATA[Self Healing issue : My G10 is currently running the...]]> https://forum.asrock.com/forum_posts.asp?TID=3862&PID=19487&title=self-healing-issue#19487 Author: eghuff
Subject: 3862
Posted: 23 Nov 2016 at 6:34am

My G10 is currently running the 1.71 Beta version of the firmware.  Any time the router is rebooted, it fails to detect the modem and thus does not reconnect to the internet.  The only way it will reconnect after reboot is if I power cycle the cable modem.  Unpluging and repluging the ethernet cable to the router has no effect.

My modem is a Cisco DPC3216 DOCSIS 3.0 16x4 Embedded Digital Voice Adapter P/N: DPC3216-VCM-K9 that is provided by Charter, my ISP.  It does not have any phones attached.

Do others have this issue?  This makes the Self Healing feature effectively useless.  I have been unable to find any UI capability to get the G10 to reconnect to the modem.
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