ASRock Forums : Win10 freezes installing drivers Fatal1ty Z170 i7 https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Mon, 22 Jun 2026 22:55:12 +0000 Sat, 28 Jan 2017 10:45:53 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=4290 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[Win10 freezes installing drivers Fatal1ty Z170 i7 : redline89 wrote:So, ALL SATA...]]> https://forum.asrock.com/forum_posts.asp?TID=4290&PID=22708&title=win10-freezes-installing-drivers-fatal1ty-z170-i7#22708 Author: wardog
Subject: 4290
Posted: 28 Jan 2017 at 10:45am

Originally posted by redline89 redline89 wrote:

So, ALL SATA drives were connected on ASMedia ports...
Now I've changed them all to Intel ports and...It works perfectly!


Yeah !
]]> Sat, 28 Jan 2017 10:45:53 +0000 https://forum.asrock.com/forum_posts.asp?TID=4290&PID=22708&title=win10-freezes-installing-drivers-fatal1ty-z170-i7#22708 <![CDATA[Win10 freezes installing drivers Fatal1ty Z170 i7 : So, ALL SATA drives were connected...]]> https://forum.asrock.com/forum_posts.asp?TID=4290&PID=22682&title=win10-freezes-installing-drivers-fatal1ty-z170-i7#22682 Author: redline89
Subject: 4290
Posted: 28 Jan 2017 at 5:36am

So, ALL SATA drives were connected on ASMedia ports...
Now I've changed them all to Intel ports and...It works perfectly!
Here 2 photos about the setup.




It seems there are problems between Windows 10 and ASMedia ports with my old DVD-Rom (I bought it 4 years ago).
]]> Sat, 28 Jan 2017 05:36:58 +0000 https://forum.asrock.com/forum_posts.asp?TID=4290&PID=22682&title=win10-freezes-installing-drivers-fatal1ty-z170-i7#22682 <![CDATA[Win10 freezes installing drivers Fatal1ty Z170 i7 : I will check when I&#039;ll be...]]> https://forum.asrock.com/forum_posts.asp?TID=4290&PID=22642&title=win10-freezes-installing-drivers-fatal1ty-z170-i7#22642 Author: redline89
Subject: 4290
Posted: 27 Jan 2017 at 7:56pm

I will check when I'll be back home later! When I connected the DVD drive I didn't pay attention to Asmedia and Intel SATA ports, and probably this was the problem. I'll let you know soon.]]> Fri, 27 Jan 2017 19:56:29 +0000 https://forum.asrock.com/forum_posts.asp?TID=4290&PID=22642&title=win10-freezes-installing-drivers-fatal1ty-z170-i7#22642 <![CDATA[Win10 freezes installing drivers Fatal1ty Z170 i7 : parsec wrote:Otherwise, installing...]]> https://forum.asrock.com/forum_posts.asp?TID=4290&PID=22626&title=win10-freezes-installing-drivers-fatal1ty-z170-i7#22626 Author: wardog
Subject: 4290
Posted: 27 Jan 2017 at 2:06pm

Originally posted by parsec parsec wrote:

Otherwise, installing a keyboard and network chip driver fails because an optical drive is connected to an ASMedia SATA port. Explain that one... Confused


Right!
]]> Fri, 27 Jan 2017 14:06:44 +0000 https://forum.asrock.com/forum_posts.asp?TID=4290&PID=22626&title=win10-freezes-installing-drivers-fatal1ty-z170-i7#22626 <![CDATA[Win10 freezes installing drivers Fatal1ty Z170 i7 : wardog wrote: redline89 wrote:Guys...]]> https://forum.asrock.com/forum_posts.asp?TID=4290&PID=22625&title=win10-freezes-installing-drivers-fatal1ty-z170-i7#22625 Author: parsec
Subject: 4290
Posted: 27 Jan 2017 at 1:54pm

Originally posted by wardog wardog wrote:

Originally posted by redline89 redline89 wrote:

Guys I've solved it! The problem was the CD-Rom device. I'v unplugged it and everything came back ok (both LAN and Logitech drivers).

Thanks again for your support!



That's great to read.

Side note: Seems to be a CD/DVD drive causing a lot of issues here lately.


I would bet that the optical drive was connected to an ASMedia SATA port. That's what the other user with similar issues had done.

Now I wonder if the SSD Windows drive is also connected to an ASMedia SATA port?

redline89, you should check if your SSD is connected to an Intel SATA port, it will perform better. Installing Windows when connected to the ASMedia SATA chipset can be difficult, you probably used an Intel SATA port.

Otherwise, installing a keyboard and network chip driver fails because an optical drive is connected to an ASMedia SATA port. Explain that one... Confused
]]> Fri, 27 Jan 2017 13:54:34 +0000 https://forum.asrock.com/forum_posts.asp?TID=4290&PID=22625&title=win10-freezes-installing-drivers-fatal1ty-z170-i7#22625 <![CDATA[Win10 freezes installing drivers Fatal1ty Z170 i7 : redline89 wrote:Guys I&#039;ve...]]> https://forum.asrock.com/forum_posts.asp?TID=4290&PID=22624&title=win10-freezes-installing-drivers-fatal1ty-z170-i7#22624 Author: wardog
Subject: 4290
Posted: 27 Jan 2017 at 1:24pm

Originally posted by redline89 redline89 wrote:

Guys I've solved it! The problem was the CD-Rom device. I'v unplugged it and everything came back ok (both LAN and Logitech drivers).

Thanks again for your support!



That's great to read.

Side note: Seems to be a CD/DVD drive causing a lot of issues here lately.
]]> Fri, 27 Jan 2017 13:24:14 +0000 https://forum.asrock.com/forum_posts.asp?TID=4290&PID=22624&title=win10-freezes-installing-drivers-fatal1ty-z170-i7#22624 <![CDATA[Win10 freezes installing drivers Fatal1ty Z170 i7 : Guys I&#039;ve solved it! The...]]> https://forum.asrock.com/forum_posts.asp?TID=4290&PID=22612&title=win10-freezes-installing-drivers-fatal1ty-z170-i7#22612 Author: redline89
Subject: 4290
Posted: 27 Jan 2017 at 7:20am

Guys I've solved it! The problem was the CD-Rom device. I'v unplugged it and everything came back ok (both LAN and Logitech drivers).

Thanks again for your support!
]]> Fri, 27 Jan 2017 07:20:50 +0000 https://forum.asrock.com/forum_posts.asp?TID=4290&PID=22612&title=win10-freezes-installing-drivers-fatal1ty-z170-i7#22612 <![CDATA[Win10 freezes installing drivers Fatal1ty Z170 i7 : To wardog: Let&#039;s...]]> https://forum.asrock.com/forum_posts.asp?TID=4290&PID=22542&title=win10-freezes-installing-drivers-fatal1ty-z170-i7#22542 Author: redline89
Subject: 4290
Posted: 26 Jan 2017 at 2:16am

To wardog:

Quote
Let's take a different tack at this.

http://www.asrock.com/feature/appshop/dl.asp

That will always d/l the newest version of the ASRock APP Shop.

Install it and then click on the "BIOS and Drivers" tab to see what it discovers is missing.

I've downloaded and installed the App shop and this is the situation when I go inside the "BIOS and Drivers" tab.
 
Nothing about the USB 3.0 drivers.

Quote On a side note, unless your KB/Mouse IS specifically USB 3.0, those two belong in USB 2.0 ports.


At the moment, I'm using the mouse and keyboard on the USB ports arranged for them, but I've tried to change them too without any positive results.

Quote If both NICs are working, what drivers are you having issue with? Windows 10 has a boat load of drivers "in-the-box' now so most drivers don't really need installed by the User.


I'm having issues with the official Asrock LAN driver (that I've downloaded from Asrock site). Anyway I'm using my PC with the Win10 drivers now and network works without problems at the moment.

For parsec:

Quote Have you checked for a Win 10 specific driver for your Logitech keyboard and mouse?!

Yes, I'm sure that I downloaded the specific driver for Windows 10 x64 (I just re-downloaded it and freeze again the system).

Quote Are you using the Fatal1ty USB port for the mouse? That port has its own software for configuring the port, which you can only get by using the APP Shop tool, available on your board's download page. Also, this port might not work well with every mouse.

The mouse was on the port you were talking about and I've changed it for the new driver install try I was talking above, sadly with the same result.

Quote I've never had any problems installing the Intel networking drivers on my ASRock Z170 board, or any mother board. One thing you should do during this driver installation, is on the Setup Options screen. You'll see four features listed, three are checked by default. Find the Advanced Network Services entry, and uncheck it. You only want Device Drivers and PROSet.

When installing that driver, I tried different types of installation. I tried to check ONLY the driver installation too but it freezes anyway. By the way, I will try re-install the driver as you told me and I'll tell you soon.

Is possible that there is something to set inside the BIOS that can make this freeze happen? BIOS settings are to default.

Thanks again to all!



Edited by redline89 - 26 Jan 2017 at 2:16am]]> Thu, 26 Jan 2017 02:16:01 +0000 https://forum.asrock.com/forum_posts.asp?TID=4290&PID=22542&title=win10-freezes-installing-drivers-fatal1ty-z170-i7#22542 <![CDATA[Win10 freezes installing drivers Fatal1ty Z170 i7 : redline89 wrote:1. I have installed...]]> https://forum.asrock.com/forum_posts.asp?TID=4290&PID=22541&title=win10-freezes-installing-drivers-fatal1ty-z170-i7#22541 Author: parsec
Subject: 4290
Posted: 26 Jan 2017 at 1:19am

Originally posted by redline89 redline89 wrote:


1. I have installed drivers in this sequence: INF, IME and LAN.
USB 3.0 drivers are not available on Asrock Z170 i7 page under the Win10 x64 section, but only in the Win7 one. Do you think that this could be the problem with Logitech drivers? If yes, where can I download the USB 3.0 drivers for Win10?

2. Yes, Windows recognize both LAN devices and displays them under LAN cards in Device Manager.

3. Yes, both light up when I connect the Ethernet cable and I have access to the LAN and internet.

Before Windows 10 I had Win7 and it was all ok with both LAN and Logitech drivers.

Thanks.


Starting with Windows 10, and the Intel 100 series chipset boards like your Z170, two new things about USB drivers:

The Intel 100 series chipset boards ONLY use a USB 3.0 driver for ALL of the USB ports, including USB 2.0. This is a problem ONLY when using Windows 7, since it does not have a built in USB 3.0 driver.

Intel does not provide a USB 3.0 driver for installation with Windows 10. The Win 10 "inbox" USB 3.0 driver is used. Depending upon the USB 3.0 hardware in your board, you will find drivers such as USBHUB3.SYS, or USBXHCI.SYS being used in the Device Manager entries. You also won't find an Intel USB 3.0 driver for Windows 8.1 anymore, at least Intel doesn't have one available on their website. anymore.

Have you checked for a Win 10 specific driver for your Logitech keyboard and mouse?

Are you using the Fatal1ty USB port for the mouse? That port has its own software for configuring the port, which you can only get by using the APP Shop tool, available on your board's download page. Also, this port might not work well with every mouse.

I've never had any problems installing the Intel networking drivers on my ASRock Z170 board, or any mother board. One thing you should do during this driver installation, is on the Setup Options screen. You'll see four features listed, three are checked by default. Find the Advanced Network Services entry, and uncheck it. You only want Device Drivers and PROSet.

Win 10 has problems with the ANS features, which might be causing the freezing.


]]> Thu, 26 Jan 2017 01:19:47 +0000 https://forum.asrock.com/forum_posts.asp?TID=4290&PID=22541&title=win10-freezes-installing-drivers-fatal1ty-z170-i7#22541 <![CDATA[Win10 freezes installing drivers Fatal1ty Z170 i7 : Let&#039;s take a different tack...]]> https://forum.asrock.com/forum_posts.asp?TID=4290&PID=22535&title=win10-freezes-installing-drivers-fatal1ty-z170-i7#22535 Author: wardog
Subject: 4290
Posted: 25 Jan 2017 at 8:45pm

Let's take a different tack at this.

http://www.asrock.com/feature/appshop/dl.asp

That will always d/l the newest version of the ASRock APP Shop.

Install it and then click on the "BIOS and Drivers" tab to see what it discovers is missing.




On a side note, unless your KB/Mouse IS specifically USB 3.0, those two belong in USB 2.0 ports.

If both NICs are working, what drivers are you having issue with? Windows 10 has a boat load of drivers "in-the-box' now so most drivers don't really need installed by the User.



]]> Wed, 25 Jan 2017 20:45:30 +0000 https://forum.asrock.com/forum_posts.asp?TID=4290&PID=22535&title=win10-freezes-installing-drivers-fatal1ty-z170-i7#22535