ASRock Forums : Fatal1ty X99 Professional Gaming i7 Memory Problem

ASRock Forums : Fatal1ty X99 Professional Gaming i7 Memory Problem https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 04 Apr 2026 04:53:39 +0000 Thu, 09 Mar 2017 03:32:39 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=4336 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[Fatal1ty X99 Professional Gaming i7 Memory Problem : betowender wrote:Problem Solved!!!...]]> https://forum.asrock.com/forum_posts.asp?TID=4336&PID=24753&title=fatal1ty-x99-professional-gaming-i7-memory-problem#24753 Author: wardog
Subject: 4336
Posted: 09 Mar 2017 at 3:32am

betowender wrote:

Problem Solved!!! I bought a 6850k processor and it works the 2 kits (4x4 Gskill 2400 and 4x8 Corsair 3000, 48gb ram!) together in quad channel. I sent the 5930k to RMA. Intel found the defect and released the submission.

That sux, but finally you have a functioning computer.

Note: Far FAR too many dud Intel chips lately.
]]> Thu, 09 Mar 2017 03:32:39 +0000 https://forum.asrock.com/forum_posts.asp?TID=4336&PID=24753&title=fatal1ty-x99-professional-gaming-i7-memory-problem#24753 <![CDATA[Fatal1ty X99 Professional Gaming i7 Memory Problem : Problem Solved!!! I bought a 6850k...]]> https://forum.asrock.com/forum_posts.asp?TID=4336&PID=24751&title=fatal1ty-x99-professional-gaming-i7-memory-problem#24751 Author: betowender
Subject: 4336
Posted: 09 Mar 2017 at 3:06am

Problem Solved!!! I bought a 6850k processor and it works the 2 kits (4x4 Gskill 2400 and 4x8 Corsair 3000, 48gb ram!) together in quad channel. I sent the 5930k to RMA. Intel found the defect and released the submission.

Edited by betowender - 09 Mar 2017 at 3:07am]]> Thu, 09 Mar 2017 03:06:38 +0000 https://forum.asrock.com/forum_posts.asp?TID=4336&PID=24751&title=fatal1ty-x99-professional-gaming-i7-memory-problem#24751 <![CDATA[Fatal1ty X99 Professional Gaming i7 Memory Problem : The 6800 and 5930 are still different...]]> https://forum.asrock.com/forum_posts.asp?TID=4336&PID=24038&title=fatal1ty-x99-professional-gaming-i7-memory-problem#24038 Author: wardog
Subject: 4336
Posted: 24 Feb 2017 at 8:45am

The 6800 and 5930 are still different generations of processor.

Use the below email to contact them at the California location.

support@asrockamerica.com

Offer up as much direct and straightforward info and any finding you can.

And, keep us posted here. For as I said the X99 platform is finicky when considering memory.

]]> Fri, 24 Feb 2017 08:45:17 +0000 https://forum.asrock.com/forum_posts.asp?TID=4336&PID=24038&title=fatal1ty-x99-professional-gaming-i7-memory-problem#24038 <![CDATA[Fatal1ty X99 Professional Gaming i7 Memory Problem : Hi guys,News!!!I just tested the...]]> https://forum.asrock.com/forum_posts.asp?TID=4336&PID=24036&title=fatal1ty-x99-professional-gaming-i7-memory-problem#24036 Author: betowender
Subject: 4336
Posted: 24 Feb 2017 at 8:28am

Hi guys,

News!!!

I just tested the whole set with a 6800k processor. Both kits worked on a quad channel !!! The Gskil and the Corsair. And also worked all 8 modules together from memory. I still believe this is a bios bug, or some bugs in it programming. I saw this same problem on several forums with the Asus and AsRock line 59xx and x99.

I need your help to address this issue to Asrock engineers. A response from them would be very good.

Edited by betowender - 24 Feb 2017 at 8:32am]]> Fri, 24 Feb 2017 08:28:50 +0000 https://forum.asrock.com/forum_posts.asp?TID=4336&PID=24036&title=fatal1ty-x99-professional-gaming-i7-memory-problem#24036 <![CDATA[Fatal1ty X99 Professional Gaming i7 Memory Problem : Hi WardogThanks for you help,...]]> https://forum.asrock.com/forum_posts.asp?TID=4336&PID=23613&title=fatal1ty-x99-professional-gaming-i7-memory-problem#23613 Author: betowender
Subject: 4336
Posted: 17 Feb 2017 at 9:16am

Hi Wardog

Thanks for you help, i will send board and memory to resale, they will test and replace board and memory for me. I have buyed this mother board and memory in this month.]]> Fri, 17 Feb 2017 09:16:49 +0000 https://forum.asrock.com/forum_posts.asp?TID=4336&PID=23613&title=fatal1ty-x99-professional-gaming-i7-memory-problem#23613 <![CDATA[Fatal1ty X99 Professional Gaming i7 Memory Problem : Thanks for the pics. Got 'em...]]> https://forum.asrock.com/forum_posts.asp?TID=4336&PID=23573&title=fatal1ty-x99-professional-gaming-i7-memory-problem#23573 Author: wardog
Subject: 4336
Posted: 16 Feb 2017 at 10:25pm

Thanks for the pics. Got 'em both.

While appreciating both choices of the two high performance kits you have, neither is certified by G.Skill or Corsair to function on the X99 Gaming i7.

Regardless of the motherboard manufacturer all X99 systems are extremely finicky concerning memory. I hate to say it but you've fallen prey to the downside of X99 memory compatibility in your two choices of memory kits you have.

Picking and choosing memory for an X99 system differs greatly compared to the previous generations where a gray area existed. The motherboard manufacturers _and_ memory manufacturers are acutely aware of what does and what does not function on Brand X's X99 motherboard.

Regarding this, you can choose to contact ASRock Tech Support yet I fear a BIOS being issued to address your compatibility issues wouldn't be something I'd hold my breath on. It's deeper than simply BIOS issue. Nor is is strictly an ASRock "issue" as all brands of X99 boards are finicky. It's inherent to the X99 platform in general.

If you still have a return grace period on one or both kits I highly recommend returning one or both kits and in their absence instead choose a compatible kits using the below memory manufacturers Memory Finder compatibility matrix's. This way you forego the compatibility headaches and instead receive a kit that has been tested on/against the X99 Gaming i7 and comes with a Guarantee of Compatibility by them.

A short list compiled and updated by myself while helping Users here determine compatibility issues.

http://www.gskill.com/en/configurator

http://www.corsair.com/en-us/memory-finder

https://patriotmemory.com/memory-finder/

https://www.kingston.com/us/memory/search/Options

http://www.crucial.com/usa/en/advisor?cm_re=top-nav-_-flyout-memory-_-us-memory-advisor

http://www.pny.com/support/memory-configurator

Keep me posted please. And know, I feel your pain. Benn there, done that.

]]> Thu, 16 Feb 2017 22:25:09 +0000 https://forum.asrock.com/forum_posts.asp?TID=4336&PID=23573&title=fatal1ty-x99-professional-gaming-i7-memory-problem#23573 <![CDATA[Fatal1ty X99 Professional Gaming i7 Memory Problem : wardog wrote: wardog wrote:What...]]> https://forum.asrock.com/forum_posts.asp?TID=4336&PID=23569&title=fatal1ty-x99-professional-gaming-i7-memory-problem#23569 Author: betowender
Subject: 4336
Posted: 16 Feb 2017 at 7:54pm

wardog wrote:

wardog wrote:

What is the 16GB(4x4GB) G.Skill kit, KIT, part number.

What version/flavor of Windows is this reporting as 8GB usable?

Still waiting on answers to the above two questions.

Memory KIT part number

and

Windows 10 Home, Pro, or other. And also x86 or x64

Windows 10 x64 pro updated. Memory i have 2 kit now, Gskill 4x4 and Corsair 4x8. I cant find P/N. Please see this photos

]]> Thu, 16 Feb 2017 19:54:13 +0000 https://forum.asrock.com/forum_posts.asp?TID=4336&PID=23569&title=fatal1ty-x99-professional-gaming-i7-memory-problem#23569 <![CDATA[Fatal1ty X99 Professional Gaming i7 Memory Problem : wardog wrote:What is the 16GB(4x4GB)...]]> https://forum.asrock.com/forum_posts.asp?TID=4336&PID=23546&title=fatal1ty-x99-professional-gaming-i7-memory-problem#23546 Author: wardog
Subject: 4336
Posted: 16 Feb 2017 at 4:01am

wardog wrote:

What is the 16GB(4x4GB) G.Skill kit, KIT, part number.

What version/flavor of Windows is this reporting as 8GB usable?

Still waiting on answers to the above two questions.

Memory KIT part number

and

Windows 10 Home, Pro, or other. And also x86 or x64
]]> Thu, 16 Feb 2017 04:01:44 +0000 https://forum.asrock.com/forum_posts.asp?TID=4336&PID=23546&title=fatal1ty-x99-professional-gaming-i7-memory-problem#23546 <![CDATA[Fatal1ty X99 Professional Gaming i7 Memory Problem : Same problem w me.http://www.c...]]> https://forum.asrock.com/forum_posts.asp?TID=4336&PID=23539&title=fatal1ty-x99-professional-gaming-i7-memory-problem#23539 Author: betowender
Subject: 4336
Posted: 16 Feb 2017 at 12:36am

Same problem w me. http://www.computershopper.com/components/reviews/asrock-fatal1ty-x99-professional-gaming-i7/(page)/2#review-body

More photos about the problem, http://1drv.ms/f/s!AkohXLT7rwjdmkgY3SWxv4Lgcps-

Edited by betowender - 16 Feb 2017 at 12:47am]]> Thu, 16 Feb 2017 00:36:08 +0000 https://forum.asrock.com/forum_posts.asp?TID=4336&PID=23539&title=fatal1ty-x99-professional-gaming-i7-memory-problem#23539 <![CDATA[Fatal1ty X99 Professional Gaming i7 Memory Problem : wardog wrote:1.40 is the latest....]]> https://forum.asrock.com/forum_posts.asp?TID=4336&PID=22910&title=fatal1ty-x99-professional-gaming-i7-memory-problem#22910 Author: betowender
Subject: 4336
Posted: 01 Feb 2017 at 7:55pm

wardog wrote:

1.40 is the latest. BETA or not.

What is the 16GB(4x4GB) G.Skill kit, KIT, part number.

What version/flavor of Windows is this reporting as 8GB usable?

Windows key > Run > msconfig > Boot tab > Advanced options > Maximum memory - if this is checked then uncheck it, click OK, then Apply, and reboot immediately afterwards.

Thanks for reply.

At the moment I'm not near the pc to see the Party Number. I'll check and then I'll let you know. But I can say that I use Windows 10 x64 more updated. Did you see the pictures? The image number 2 shows in Bios that only 2 detected modules, but in the other images of Bios they show all 4. I think we need a new bios update.

]]> Wed, 01 Feb 2017 19:55:32 +0000 https://forum.asrock.com/forum_posts.asp?TID=4336&PID=22910&title=fatal1ty-x99-professional-gaming-i7-memory-problem#22910