https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Thu, 16 Apr 2026 18:59:34 +0000 Sun, 26 Mar 2017 02:04:00 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=4408 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=4408&PID=26046&title=z170-extreme-4-not-supported-help-needed#26046 Author: parsec
Subject: 4408
Posted: 26 Mar 2017 at 2:04am

wardog wrote: parsec wrote: A new HDD does not mean it will be immune from failure. <cough> neweggs method of shipping bare drives <cough>

As in, throwing it in a box with some packing material on top of the drive, with nothing on the bottom? I've seen that more times than I care to remember.
]]> Sun, 26 Mar 2017 02:04:00 +0000 https://forum.asrock.com/forum_posts.asp?TID=4408&PID=26046&title=z170-extreme-4-not-supported-help-needed#26046 https://forum.asrock.com/forum_posts.asp?TID=4408&PID=23555&title=z170-extreme-4-not-supported-help-needed#23555 Author: Xaltar
Subject: 4408
Posted: 16 Feb 2017 at 1:50pm

Awesome, glad to hear you are up and running ]]> Thu, 16 Feb 2017 13:50:10 +0000 https://forum.asrock.com/forum_posts.asp?TID=4408&PID=23555&title=z170-extreme-4-not-supported-help-needed#23555 https://forum.asrock.com/forum_posts.asp?TID=4408&PID=23551&title=z170-extreme-4-not-supported-help-needed#23551 Author: wardog
Subject: 4408
Posted: 16 Feb 2017 at 9:31am

Gearoid wrote: OK fellows you've cracked it, totally unrelated to windows 7 upgrade, it was a hard drive issue as I was beginning to suspect as it was nowhere to be seen in the BIOS. So going through it I discovered the power to the hard drive had become disconnected in the tower right about the same time as w7 upgrade so we put 2 and 2 together and got 5. Anyway the teenager is back online, house is calm again. Many thanks to all you good souls cheers from Ireland

Great. Thanks for coming back and letting us knows.

]]> Thu, 16 Feb 2017 09:31:22 +0000 https://forum.asrock.com/forum_posts.asp?TID=4408&PID=23551&title=z170-extreme-4-not-supported-help-needed#23551 https://forum.asrock.com/forum_posts.asp?TID=4408&PID=23548&title=z170-extreme-4-not-supported-help-needed#23548 Author: Gearoid
Subject: 4408
Posted: 16 Feb 2017 at 5:20am

OK fellows you've cracked it, totally unrelated to windows 7 upgrade, it was a hard drive issue as I was beginning to suspect as it was nowhere to be seen in the BIOS. So going through it I discovered the power to the hard drive had become disconnected in the tower right about the same time as w7 upgrade so we put 2 and 2 together and got 5. Anyway the teenager is back online, house is calm again. Many thanks to all you good souls cheers from Ireland ]]> Thu, 16 Feb 2017 05:20:26 +0000 https://forum.asrock.com/forum_posts.asp?TID=4408&PID=23548&title=z170-extreme-4-not-supported-help-needed#23548 https://forum.asrock.com/forum_posts.asp?TID=4408&PID=23543&title=z170-extreme-4-not-supported-help-needed#23543 Author: wardog
Subject: 4408
Posted: 16 Feb 2017 at 3:44am

parsec wrote: A new HDD does not mean it will be immune from failure.

<cough> neweggs method of shipping bare drives <cough>
]]> Thu, 16 Feb 2017 03:44:34 +0000 https://forum.asrock.com/forum_posts.asp?TID=4408&PID=23543&title=z170-extreme-4-not-supported-help-needed#23543 https://forum.asrock.com/forum_posts.asp?TID=4408&PID=23537&title=z170-extreme-4-not-supported-help-needed#23537 Author: parsec
Subject: 4408
Posted: 15 Feb 2017 at 11:14pm

Gearoid wrote: So should I see my hard drive in BIOS, on option list for Boot order? If so why is it missing? how can I check or test to see if har drive is dead or not, its brand new by the way!

Check for you hard drive in the BIOS here:

Advanced screen > Storage Configuration screen.

Another option would be in the Tools screen, in the System Browser feature. You would click on the SATA ports on the picture of the board, and move the mouse pointer over each SATA port to see if anything is detected/connected to that SATA port. But the Storage Configuration screen would be the first place to check.

Any HDD would also appear in the boot order, but if you do not find it in the Storage Configuration screen, then something is wrong. You should also find the optical drive in the Storage Configuration screen.

It's possible your HDD is dead, but we don't know that yet. Checking the connections of the SATA data and power cables would be the first thing to do. If you have another SATA data cable, replace the one currently in use. Normally you can hear an HDD spinning up, any sign of activity like that? The only way to test it is to try to get it working by changing the cables, and try to listen to it spin up, and check for it in the BIOS as described above.

A new HDD does not mean it will be immune from failure. Actually, a new HDD may fail after being used for a short time, less than perfect quality control does not catch a bad drive, and it will fail.

About Windows 10, yes Windows 10 will not have the problem with the missing driver that Windows 7 does. Intel's new 100 (and 200) series chipsets (like your Z170) will ONLY use a USB 3.0 driver for ALL the USB ports. It's that way with any and all manufactures mother boards.
]]> Wed, 15 Feb 2017 23:14:25 +0000 https://forum.asrock.com/forum_posts.asp?TID=4408&PID=23537&title=z170-extreme-4-not-supported-help-needed#23537 https://forum.asrock.com/forum_posts.asp?TID=4408&PID=23536&title=z170-extreme-4-not-supported-help-needed#23536 Author: Gearoid
Subject: 4408
Posted: 15 Feb 2017 at 11:09pm

In BIOS I am not offered a Hard Drive as a  Boot option. Is this correct, Is my hard drive in trouble, how can I check. Its only a month old]]> Wed, 15 Feb 2017 23:09:13 +0000 https://forum.asrock.com/forum_posts.asp?TID=4408&PID=23536&title=z170-extreme-4-not-supported-help-needed#23536 https://forum.asrock.com/forum_posts.asp?TID=4408&PID=23524&title=z170-extreme-4-not-supported-help-needed#23524 Author: Xaltar
Subject: 4408
Posted: 15 Feb 2017 at 5:07pm

Please post your full system specs. Without knowing what drive/s and what drive types you are using it is very difficult to offer advice or give answers. ]]> Wed, 15 Feb 2017 17:07:34 +0000 https://forum.asrock.com/forum_posts.asp?TID=4408&PID=23524&title=z170-extreme-4-not-supported-help-needed#23524 https://forum.asrock.com/forum_posts.asp?TID=4408&PID=23522&title=z170-extreme-4-not-supported-help-needed#23522 Author: Gearoid
Subject: 4408
Posted: 15 Feb 2017 at 4:57pm

So should I see my hard drive in BIOS, on option list for Boot order? If so why is it missing? how can I check or test to see if har drive is dead or not, its brand new by the way!]]> Wed, 15 Feb 2017 16:57:27 +0000 https://forum.asrock.com/forum_posts.asp?TID=4408&PID=23522&title=z170-extreme-4-not-supported-help-needed#23522 https://forum.asrock.com/forum_posts.asp?TID=4408&PID=23510&title=z170-extreme-4-not-supported-help-needed#23510 Author: wardog
Subject: 4408
Posted: 15 Feb 2017 at 10:46am

Gearoid wrote: Only offered SATA3_5: HL-DT-ST DVDRAM GH24NS as Boot option in BIOS. Is this my DVD drive only, am I missing my hard drive ?

That is your LG internal DVD drive.


]]> Wed, 15 Feb 2017 10:46:40 +0000 https://forum.asrock.com/forum_posts.asp?TID=4408&PID=23510&title=z170-extreme-4-not-supported-help-needed#23510