ASRock Forums : z270m Pro4 - A-tuning missing! https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Tue, 30 Jun 2026 11:08:02 +0000 Sat, 11 Mar 2017 11:57:36 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=4435 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[z270m Pro4 - A-tuning missing! : aclaydog wrote:One thing to...]]> https://forum.asrock.com/forum_posts.asp?TID=4435&PID=24899&title=z270m-pro4-atuning-missing#24899 Author: wardog
Subject: 4435
Posted: 11 Mar 2017 at 11:57am

Originally posted by aclaydog aclaydog wrote:

One thing to note is that launching A-tuning while hwinfo is running disables hwinfo's ability to read fan speeds LOL


That is to be expected. it happens while two reading apps access the same chip/data. Been this way for decades and is unavoidable. Many apps even caution of this situation/behavior.
]]> Sat, 11 Mar 2017 11:57:36 +0000 https://forum.asrock.com/forum_posts.asp?TID=4435&PID=24899&title=z270m-pro4-atuning-missing#24899 <![CDATA[z270m Pro4 - A-tuning missing! : aclaydog wrote: parsec wrote:Did...]]> https://forum.asrock.com/forum_posts.asp?TID=4435&PID=24897&title=z270m-pro4-atuning-missing#24897 Author: parsec
Subject: 4435
Posted: 11 Mar 2017 at 11:21am

Originally posted by aclaydog aclaydog wrote:

Originally posted by parsec parsec wrote:


Did you try HWiNFO64? I can't say I know it will work with your board's sensor chip, but IMO it is the best overall dedicated monitoring program. It's developer adds support for new boards and platforms all the time. If he can get information about the sensor chip, or figures out how to do it on his own, he'll add support for it. Examples of that can be found in the News page on his website, more so in the history link on that page.

https://www.hwinfo.com/download.php


Thanks, that one was new to me.  It can detect everything I'm interested in (clock speeds, fans and temps) and has graphs.  It's misreading pretty much all voltages, but I'm not concerned about those.

One thing to note is that launching A-tuning while hwinfo is running disables hwinfo's ability to read fan speeds LOL


The voltages being wrong does not surprise me. You can try to correct the voltages with the Config option, Custom tab of the Sensors Status display.

Highlight a value in the Config window like Vcore, and at the bottom left you can modify the value by multiplying it by a factor, or adding a fixed value. Say you know a voltage is 1.0V, but it is shown as 2.0V. Set the Multiply value to 0.5 and click on Set.

The loss of fan speeds in any utility when another is running is caused by an internal special setting that allows the sharing of data between programs. Usually that is more of an issue with CPU related data, but there must be one for the fan speed data. It may be HWiNFO64 does not have a bit set somewhere for the new sensor chip used on this board. You could post in the HWiNFO forum about this, tell him the mother board and sensor chip model number, and he'll work on it if possible.
]]> Sat, 11 Mar 2017 11:21:20 +0000 https://forum.asrock.com/forum_posts.asp?TID=4435&PID=24897&title=z270m-pro4-atuning-missing#24897 <![CDATA[z270m Pro4 - A-tuning missing! : parsec wrote:Did you try HWiNFO64?...]]> https://forum.asrock.com/forum_posts.asp?TID=4435&PID=24895&title=z270m-pro4-atuning-missing#24895 Author: aclaydog
Subject: 4435
Posted: 11 Mar 2017 at 11:03am

Originally posted by parsec parsec wrote:


Did you try HWiNFO64? I can't say I know it will work with your board's sensor chip, but IMO it is the best overall dedicated monitoring program. It's developer adds support for new boards and platforms all the time. If he can get information about the sensor chip, or figures out how to do it on his own, he'll add support for it. Examples of that can be found in the News page on his website, more so in the history link on that page.

https://www.hwinfo.com/download.php


Thanks, that one was new to me.  It can detect everything I'm interested in (clock speeds, fans and temps) and has graphs.  It's misreading pretty much all voltages, but I'm not concerned about those.

One thing to note is that launching A-tuning while hwinfo is running disables hwinfo's ability to read fan speeds LOL
]]> Sat, 11 Mar 2017 11:03:34 +0000 https://forum.asrock.com/forum_posts.asp?TID=4435&PID=24895&title=z270m-pro4-atuning-missing#24895 <![CDATA[z270m Pro4 - A-tuning missing! : aclaydog wrote:Sadly, A-tuning...]]> https://forum.asrock.com/forum_posts.asp?TID=4435&PID=24882&title=z270m-pro4-atuning-missing#24882 Author: parsec
Subject: 4435
Posted: 11 Mar 2017 at 7:59am

Originally posted by aclaydog aclaydog wrote:

Sadly, A-tuning seems to be the only app that is able to read the fan sensors.

Has anyone found an alternative that will provide a graph over time?  I've tried the latest versions of the following apps:

Speedfan - can't detect memory information, and has incorrect labels for fans (I've sent the dev a report)
CPUID hwmonitor - can't detect fans and doesn't have graphing capability
AIDA64 - can't detect fans and doesn't have graphing capability

While OCCT provides graphs, it doesn't include fan information.


Did you try HWiNFO64? I can't say I know it will work with your board's sensor chip, but IMO it is the best overall dedicated monitoring program. It's developer adds support for new boards and platforms all the time. If he can get information about the sensor chip, or figures out how to do it on his own, he'll add support for it. Examples of that can be found in the News page on his website, more so in the history link on that page.

https://www.hwinfo.com/download.php
]]> Sat, 11 Mar 2017 07:59:10 +0000 https://forum.asrock.com/forum_posts.asp?TID=4435&PID=24882&title=z270m-pro4-atuning-missing#24882 <![CDATA[z270m Pro4 - A-tuning missing! : Sadly, A-tuning seems to be the...]]> https://forum.asrock.com/forum_posts.asp?TID=4435&PID=24875&title=z270m-pro4-atuning-missing#24875 Author: aclaydog
Subject: 4435
Posted: 11 Mar 2017 at 6:02am

Sadly, A-tuning seems to be the only app that is able to read the fan sensors.

Has anyone found an alternative that will provide a graph over time?  I've tried the latest versions of the following apps:

Speedfan - can't detect memory information, and has incorrect labels for fans (I've sent the dev a report)
CPUID hwmonitor - can't detect fans and doesn't have graphing capability
AIDA64 - can't detect fans and doesn't have graphing capability

While OCCT provides graphs, it doesn't include fan information.
]]> Sat, 11 Mar 2017 06:02:03 +0000 https://forum.asrock.com/forum_posts.asp?TID=4435&PID=24875&title=z270m-pro4-atuning-missing#24875 <![CDATA[z270m Pro4 - A-tuning missing! : The A-tuning app is out finally...]]> https://forum.asrock.com/forum_posts.asp?TID=4435&PID=24176&title=z270m-pro4-atuning-missing#24176 Author: SEVEZ
Subject: 4435
Posted: 26 Feb 2017 at 8:21pm

The A-tuning app is out finally :) Works fine!]]> Sun, 26 Feb 2017 20:21:23 +0000 https://forum.asrock.com/forum_posts.asp?TID=4435&PID=24176&title=z270m-pro4-atuning-missing#24176 <![CDATA[z270m Pro4 - A-tuning missing! : parsec wrote: CrashNB wrote:I...]]> https://forum.asrock.com/forum_posts.asp?TID=4435&PID=23655&title=z270m-pro4-atuning-missing#23655 Author: SEVEZ
Subject: 4435
Posted: 18 Feb 2017 at 3:00am

Originally posted by parsec parsec wrote:

Originally posted by CrashNB CrashNB wrote:

I have the same board (Z270m Pro4) and have already tried HWiNFO64. It gave the same result as other monitoring tools: no RPM, no voltage and no MB temperature readings. Inside BIOS all values are available.


Interesting, my theory about the sensor chip (Nuvoton NCT6683D-T)  must be correct. I have not seen that sensor chip model used anywhere by ASRock in the past.

This is an unusual situation, I can't think of this happening with any other ASRock board. The HWiNFO programmer normally adds support for various sensor chips. You could post about this in his forum.

This would also explain the missing ASRock monitoring utility. If you run APP Shop, you don't see any monitoring program listed? APP Shop only includes the programs applicable to the board in the PC, so we cannot see what is listed if we don't have a specific board.

Yes, there's no A-tuning app in the App Shop, unfortunately (I have z270m Pro4). Also I've recently found a similar topic on Aida64 forum - they say that this Nuvoton chip is very uncommon too. I've already sent a message about this issue to the support (apprx 2 weeks ago), but they didn't respond.


Edited by SEVEZ - 18 Feb 2017 at 3:05am]]> Sat, 18 Feb 2017 03:00:00 +0000 https://forum.asrock.com/forum_posts.asp?TID=4435&PID=23655&title=z270m-pro4-atuning-missing#23655 <![CDATA[z270m Pro4 - A-tuning missing! : CrashNB wrote:I have the same...]]> https://forum.asrock.com/forum_posts.asp?TID=4435&PID=23641&title=z270m-pro4-atuning-missing#23641 Author: parsec
Subject: 4435
Posted: 17 Feb 2017 at 11:40pm

Originally posted by CrashNB CrashNB wrote:

I have the same board (Z270m Pro4) and have already tried HWiNFO64. It gave the same result as other monitoring tools: no RPM, no voltage and no MB temperature readings. Inside BIOS all values are available.


Interesting, my theory about the sensor chip (Nuvoton NCT6683D-T)  must be correct. I have not seen that sensor chip model used anywhere by ASRock in the past.

This is an unusual situation, I can't think of this happening with any other ASRock board. The HWiNFO programmer normally adds support for various sensor chips. You could post about this in his forum.

This would also explain the missing ASRock monitoring utility. If you run APP Shop, you don't see any monitoring program listed? APP Shop only includes the programs applicable to the board in the PC, so we cannot see what is listed if we don't have a specific board.
]]> Fri, 17 Feb 2017 23:40:41 +0000 https://forum.asrock.com/forum_posts.asp?TID=4435&PID=23641&title=z270m-pro4-atuning-missing#23641 <![CDATA[z270m Pro4 - A-tuning missing! : I have the same board (Z270m Pro4)...]]> https://forum.asrock.com/forum_posts.asp?TID=4435&PID=23623&title=z270m-pro4-atuning-missing#23623 Author: CrashNB
Subject: 4435
Posted: 17 Feb 2017 at 3:48pm

I have the same board (Z270m Pro4) and have already tried HWiNFO64. It gave the same result as other monitoring tools: no RPM, no voltage and no MB temperature readings. Inside BIOS all values are available.]]> Fri, 17 Feb 2017 15:48:34 +0000 https://forum.asrock.com/forum_posts.asp?TID=4435&PID=23623&title=z270m-pro4-atuning-missing#23623 <![CDATA[z270m Pro4 - A-tuning missing! : SEVEZ wrote:Good day! For some...]]> https://forum.asrock.com/forum_posts.asp?TID=4435&PID=23614&title=z270m-pro4-atuning-missing#23614 Author: parsec
Subject: 4435
Posted: 17 Feb 2017 at 9:32am

Originally posted by SEVEZ SEVEZ wrote:

Good day! For some reasons H270M Pro4 and Z270M Pro4 boards are missing a vital functionality - readable sensors data (from Nuvoton NCT6683D-T) - via aida64, hwmonitor and etc. Also there's no A-tuning app - neither on disk, nor in the respective download section on website. Can someone clarify when monitoring will be available? Thanks


I highly doubt sensor data is "missing" from the boards you listed. While more budget oriented boards like those you listed may not have as extensive sensor data readings as more expensive boards do, your claim that the data is missing needs to be examined more closely.

But before I do that, about the missing A-Tuning program, have you installed your board's APP Shop program, and looked for the equivalent utility there? It's possible that it is there now, but simply not yet included on the download pages.

It looks like the Nuvoton chip the boards you listed are using are different than other ASRock boards, and seemingly new models. That might explain why AIDA64 and HWMonitor are apparently not reading the sensor data (I cannot verify that since I don't own the boards you listed. My Z270 GK6 board has 95% of the sensor readings I get from a high end board like the Z170 Extreme7+.)

While there is some PC hardware data that can be easily retrieved, monitoring programs must be specifically programmed to read sensor data. Even new processor and chipset generations can require programming changes to read data items. The Intel Haswell series of processors is a perfect example of that, with their internal (to the processor) VCore voltage regulators. Also, most monitoring programs simply read the processor VIDs and label it VCore, the two being related but certainly not the same thing.

If any monitoring program is up to date with reading sensor data, it will be HWiNFO64:

https://www.hwinfo.com/download.php
]]> Fri, 17 Feb 2017 09:32:53 +0000 https://forum.asrock.com/forum_posts.asp?TID=4435&PID=23614&title=z270m-pro4-atuning-missing#23614