ASRock Forums : Sleep Problems - Date changes - Waking from sleep https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Fri, 10 Apr 2026 12:59:57 +0000 Tue, 29 May 2018 09:16:20 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=4607 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[Sleep Problems - Date changes - Waking from sleep : I have a z170a-x1/3.1 mobo and...]]> https://forum.asrock.com/forum_posts.asp?TID=4607&PID=52044&title=sleep-problems-date-changes-waking-from-sleep#52044 Author: Bren
Subject: 4607
Posted: 29 May 2018 at 9:16am

I have a z170a-x1/3.1 mobo and have been having the same problem for over a year.  I believe it started with the Windows 10 "Creators Update".  I've updated to the latest bios version with no improvement. I really don't want to deal with the trouble/expenses of buying a new motherboard but I might have to at this point.  Regardless, I'm definitely not buying an Asrock product again.]]> Tue, 29 May 2018 09:16:20 +0000 https://forum.asrock.com/forum_posts.asp?TID=4607&PID=52044&title=sleep-problems-date-changes-waking-from-sleep#52044 <![CDATA[Sleep Problems - Date changes - Waking from sleep : He installed the absolute latest...]]> https://forum.asrock.com/forum_posts.asp?TID=4607&PID=48815&title=sleep-problems-date-changes-waking-from-sleep#48815 Author: jodyoh
Subject: 4607
Posted: 27 Mar 2018 at 11:17pm

He installed the absolute latest bios on one of his computers (i ~think~ dated mar 2018) and all seems to be well, at least for the last week. So, anyone with a similar problem (sleep mode advances date), please check the latest bios. Maybe that will fix it.

I'm wondering if it is specific hardware related (ie this particular ssd or ram, that brand /model of video card) installed. Both of his computers are very similar to each other in parts despite being a ~ year difference in age.

thanks all
]]> Tue, 27 Mar 2018 23:17:38 +0000 https://forum.asrock.com/forum_posts.asp?TID=4607&PID=48815&title=sleep-problems-date-changes-waking-from-sleep#48815 <![CDATA[Sleep Problems - Date changes - Waking from sleep : I gave up on mine and would not...]]> https://forum.asrock.com/forum_posts.asp?TID=4607&PID=48232&title=sleep-problems-date-changes-waking-from-sleep#48232 Author: Finchy70
Subject: 4607
Posted: 20 Mar 2018 at 9:48pm

I gave up on mine and would not buy ASRock again.  Really poor support.  They just deny the problem exists.  Gone back to ASUS.  A little more expensive but a lot more reliable and better support.]]> Tue, 20 Mar 2018 21:48:57 +0000 https://forum.asrock.com/forum_posts.asp?TID=4607&PID=48232&title=sleep-problems-date-changes-waking-from-sleep#48232 <![CDATA[Sleep Problems - Date changes - Waking from sleep : I have a client who has the same...]]> https://forum.asrock.com/forum_posts.asp?TID=4607&PID=48158&title=sleep-problems-date-changes-waking-from-sleep#48158 Author: jodyoh
Subject: 4607
Posted: 20 Mar 2018 at 3:57am

I have a client who has the same problem on BOTH his asrock machines and it happened pretty much at the same exact time! When he puts them to sleep, comes back the next day, his computer says it is like 1-3 months later!

ASRock H170AX 3.1 if i recall the board name correctly.  Started happening ~ january 2018..maybe  after updating to windows 10 to 1709 version.  
One machine is about a year old, and the other maybe 18 months. He changed the cmos battery hoping that would solve the issue

I'm hoping a bios update fixes this issue for him. But if it happens with your ubuntu as well, that is a huge concern...



Edited by jodyoh - 20 Mar 2018 at 3:58am]]> Tue, 20 Mar 2018 03:57:09 +0000 https://forum.asrock.com/forum_posts.asp?TID=4607&PID=48158&title=sleep-problems-date-changes-waking-from-sleep#48158 <![CDATA[Sleep Problems - Date changes - Waking from sleep : Finchy70 wrote:I&#039;ve been...]]> https://forum.asrock.com/forum_posts.asp?TID=4607&PID=25368&title=sleep-problems-date-changes-waking-from-sleep#25368 Author: dmp32103
Subject: 4607
Posted: 16 Mar 2017 at 6:08pm

Originally posted by Finchy70 Finchy70 wrote:

I've been in touch with ASRock tech support and they state they have never been made aware of this issue.

Hi Finchy,

I logged a ticket with them on the 8th of March as titled below in their reply.  Aside from this automated reply I have yet to be contacted from anyone from Asrock which is quite frustrating.  Asrock do not offer a support service in Australia so its all online via their worldwide site for me.

If you or anyone out there happen to be in contact with them please feel free to mention my issues Wink

Dmp


noreply@asrock.com

ASRock Technical Support Division - Time and date changes and wake from sleep issues

Dear Customer,

Please DO NOT reply to this automatic mail. Itis just a confirmation that we have received your email. We will have technicalsupport personnel to contact you soon.

For technical issue and emergency case, we suggest you to contact yourdealer first.

If your dealer can?™t solve your problem, ASRock web site also offers FAQ andCPU support lists (http://www.asrock.com/support).Some similar questions or solutions could be found there and our technicalsupport engineers update the FAQ every month.

If it is regarding repair/RMA service, please kindly check with your dealerfor related service. Please remember to record the model name & productserial number for future tracking.

Thanks for your email,
ASRock Technical Support Division

]]> Thu, 16 Mar 2017 18:08:02 +0000 https://forum.asrock.com/forum_posts.asp?TID=4607&PID=25368&title=sleep-problems-date-changes-waking-from-sleep#25368 <![CDATA[Sleep Problems - Date changes - Waking from sleep : I&#039;ve been in touch with ASRock...]]> https://forum.asrock.com/forum_posts.asp?TID=4607&PID=25366&title=sleep-problems-date-changes-waking-from-sleep#25366 Author: Finchy70
Subject: 4607
Posted: 16 Mar 2017 at 5:18pm

I've been in touch with ASRock tech support and they state they have never been made aware of this issue.]]> Thu, 16 Mar 2017 17:18:01 +0000 https://forum.asrock.com/forum_posts.asp?TID=4607&PID=25366&title=sleep-problems-date-changes-waking-from-sleep#25366 <![CDATA[Sleep Problems - Date changes - Waking from sleep : parsec wrote:Not that this...]]> https://forum.asrock.com/forum_posts.asp?TID=4607&PID=25334&title=sleep-problems-date-changes-waking-from-sleep#25334 Author: dmp32103
Subject: 4607
Posted: 16 Mar 2017 at 7:04am

Originally posted by parsec parsec wrote:

Not that this should make a difference, but I find that for some reason it does.

If I put a PC into Sleep mode, it seems the longer it is "sleeping", such as four or more hours, the more likely it won't respond to the mouse, and wake up. Shorter Sleep intervals, less than four hours, and the mouse wakes the PC.

Next, what works to wake the PC? Clicking or moving the mouse? Both? That can seem random with my PCs and the mouse being used.

Logitech keyboard and mouse... they can be finicky, I have a few. Do you have their software from Logitech installed?

The date change, does that only happen when waking from Sleep? If you do a Windows shutdown, and then start the PC, is the date right?

Time and date changes can be caused by a bad battery in the board. Yes the board is new, but a bad battery can happen.

Hi Parsec,

It doesn't matter whether the pc sleeps for a short time or a long time the keyboard and or mouse will not wake it at all.

I have tried 2x sets of wired keyboards and mice Dell and Lenovo) with the same results.

The cmos battery seems okay because if i leave the pc turned off (shutdown) for a long period i.e 24 hrs and turn it back on the time and date are correct. 

And in relation to the logitech keyboard and mouse drivers they are up to date.

I think the mainboard has an issue that a bios fix will hopefully help.  I have lodged at ticket with ASrock but have yet to receive a reply.

Thanks for your help


]]> Thu, 16 Mar 2017 07:04:24 +0000 https://forum.asrock.com/forum_posts.asp?TID=4607&PID=25334&title=sleep-problems-date-changes-waking-from-sleep#25334 <![CDATA[Sleep Problems - Date changes - Waking from sleep : wardog wrote:Hmmmmm......At...]]> https://forum.asrock.com/forum_posts.asp?TID=4607&PID=25333&title=sleep-problems-date-changes-waking-from-sleep#25333 Author: dmp32103
Subject: 4607
Posted: 16 Mar 2017 at 6:55am

Originally posted by wardog wardog wrote:

Hmmmmm......

At least one day? Is it at least one day, or is it a set period of time each time?

Check the polarities on the wiring from your case to the MBs System Panel Header.



Hi Wardog,

Yes it at least one day sometimes two.  With the days changing not linked to how long the PC sleeps for i.e a short sleep = one day advancing and longer sleep = 2 days etc. Hope this makes sense?

Also i have checked and then changed the polarities of the wiring from the case to the m/b header with no change.

I believe it is a mainboard quirk that hopefully will be fixed in the next bios update whenever that occurs.

Thanks again

dmp
]]> Thu, 16 Mar 2017 06:55:39 +0000 https://forum.asrock.com/forum_posts.asp?TID=4607&PID=25333&title=sleep-problems-date-changes-waking-from-sleep#25333 <![CDATA[Sleep Problems - Date changes - Waking from sleep : I have windows 10 pro on my asRock...]]> https://forum.asrock.com/forum_posts.asp?TID=4607&PID=25249&title=sleep-problems-date-changes-waking-from-sleep#25249 Author: Finchy70
Subject: 4607
Posted: 15 Mar 2017 at 7:32am

I have windows 10 pro on my asRock Z170A 3.1.  I have a similar problem.  I can wake my pc from sleep but it's date and time jumps forward by sometimes weeks.  All drivers and bios up to date.  Been having this problem for a long while.  Any help would be appreciated.]]> Wed, 15 Mar 2017 07:32:40 +0000 https://forum.asrock.com/forum_posts.asp?TID=4607&PID=25249&title=sleep-problems-date-changes-waking-from-sleep#25249 <![CDATA[Sleep Problems - Date changes - Waking from sleep : Not that this should make a difference,...]]> https://forum.asrock.com/forum_posts.asp?TID=4607&PID=25217&title=sleep-problems-date-changes-waking-from-sleep#25217 Author: parsec
Subject: 4607
Posted: 14 Mar 2017 at 9:49pm

Not that this should make a difference, but I find that for some reason it does.

If I put a PC into Sleep mode, it seems the longer it is "sleeping", such as four or more hours, the more likely it won't respond to the mouse, and wake up. Shorter Sleep intervals, less than four hours, and the mouse wakes the PC.

Next, what works to wake the PC? Clicking or moving the mouse? Both? That can seem random with my PCs and the mouse being used.

Logitech keyboard and mouse... they can be finicky, I have a few. Do you have their software from Logitech installed?

The date change, does that only happen when waking from Sleep? If you do a Windows shutdown, and then start the PC, is the date right?

Time and date changes can be caused by a bad battery in the board. Yes the board is new, but a bad battery can happen.
]]> Tue, 14 Mar 2017 21:49:03 +0000 https://forum.asrock.com/forum_posts.asp?TID=4607&PID=25217&title=sleep-problems-date-changes-waking-from-sleep#25217