ASRock Forums : H270M-ITX wifi issue https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 04 Apr 2026 16:24:57 +0000 Wed, 10 May 2017 01:57:10 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=4995 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[H270M-ITX wifi issue : I finally found the issue! Not...]]> https://forum.asrock.com/forum_posts.asp?TID=4995&PID=28834&title=h270mitx-wifi-issue#28834 Author: Smouvault
Subject: 4995
Posted: 10 May 2017 at 1:57am

I finally found the issue! Not thanks to Asrock because I still had no answer from technical support. 

The problem was that one of the antenna pin was not connected to the WiFi card! I completely removed the wifi module and opened it to clip back the pin and now everything works fine. 



Seriously, Asrock QC and Support really suck. 
]]> Wed, 10 May 2017 01:57:10 +0000 https://forum.asrock.com/forum_posts.asp?TID=4995&PID=28834&title=h270mitx-wifi-issue#28834 <![CDATA[H270M-ITX wifi issue : Nope, they are all screwed as...]]> https://forum.asrock.com/forum_posts.asp?TID=4995&PID=28409&title=h270mitx-wifi-issue#28409 Author: Smouvault
Subject: 4995
Posted: 04 May 2017 at 4:23am

Nope, they are all screwed as tight as they can be. I tried many times to take them off and on. I cannot torque them more.

So that's not the problem


Edited by Smouvault - 04 May 2017 at 4:33am]]> Thu, 04 May 2017 04:23:48 +0000 https://forum.asrock.com/forum_posts.asp?TID=4995&PID=28409&title=h270mitx-wifi-issue#28409 <![CDATA[H270M-ITX wifi issue : Smouvault wrote:The weird thing...]]> https://forum.asrock.com/forum_posts.asp?TID=4995&PID=28398&title=h270mitx-wifi-issue#28398 Author: wardog
Subject: 4995
Posted: 03 May 2017 at 7:16pm

Originally posted by Smouvault Smouvault wrote:

The weird thing is it seems like the antennas aren't working at all because the signal strength and the range is the same whether they are pluged or not.


This sounds like you haven't fastened/screwed the antennas all the way on.

Right when the pin enters the socket they can "seem' as though they've mated when in fact they haven't.
]]> Wed, 03 May 2017 19:16:08 +0000 https://forum.asrock.com/forum_posts.asp?TID=4995&PID=28398&title=h270mitx-wifi-issue#28398 <![CDATA[H270M-ITX wifi issue : No one?No one knows how to contact...]]> https://forum.asrock.com/forum_posts.asp?TID=4995&PID=28397&title=h270mitx-wifi-issue#28397 Author: Smouvault
Subject: 4995
Posted: 03 May 2017 at 7:04pm

No one?

No one knows how to contact a rep or something? It's been 2 weeks since I sent my technical request and I'm still waiting for an answer. Is Asrock customer service as bad as Asus's?
]]> Wed, 03 May 2017 19:04:30 +0000 https://forum.asrock.com/forum_posts.asp?TID=4995&PID=28397&title=h270mitx-wifi-issue#28397 <![CDATA[H270M-ITX wifi issue : Hi,I got a H270M-ITX and I have...]]> https://forum.asrock.com/forum_posts.asp?TID=4995&PID=28132&title=h270mitx-wifi-issue#28132 Author: Smouvault
Subject: 4995
Posted: 28 Apr 2017 at 11:01pm

Hi,

I got a H270M-ITX and I have big trouble with wifi. I bought it March 24 and I was still waiting for parts during the month so I only brought the pc together 3 weeks after the purchase. I filled the form for the technical support to get an rma or warranty claim or something on April 18th and I still had no answer. So I'm  very disappointed about Asrock customer service. 

About the problem:

Wifi module as a terrible range. I'm talking about 10 inch of range and even still, the signal strength is at 90%, no matter wich band I choose. I tried swapping the 2 antennas together, unplug and replug them, reinstalling drivers, reinstalling windows. Nothing can fix this. When I try to do a hotspot, I need to put my phone directly on the case and I'm getting a 25% signal. The weird thing is it seems like the antennas aren't working at all because the signal strength and the range is the same whether they are pluged or not.

So anyone here had similar trouble? Is there any way to contact Asrock 
]]> Fri, 28 Apr 2017 23:01:17 +0000 https://forum.asrock.com/forum_posts.asp?TID=4995&PID=28132&title=h270mitx-wifi-issue#28132