ASRock Forums : New PC doesn't even get to the BIOS https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Wed, 22 Apr 2026 17:28:31 +0000 Thu, 27 Jul 2017 01:44:19 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=5039 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[New PC doesn't even get to the BIOS : Thanks for posting your solution,...]]> https://forum.asrock.com/forum_posts.asp?TID=5039&PID=33664&title=new-pc-doesnt-even-get-to-the-bios#33664 Author: isaacsmith
Subject: 5039
Posted: 27 Jul 2017 at 1:44am

Thanks for posting your solution, just had exactly the same thing happen to me. I was trying all sorts of things, turns out you just have to push really, really hard to seat the RAM properly on this mobo.
]]> Thu, 27 Jul 2017 01:44:19 +0000 https://forum.asrock.com/forum_posts.asp?TID=5039&PID=33664&title=new-pc-doesnt-even-get-to-the-bios#33664 <![CDATA[New PC doesn't even get to the BIOS : Thank you for your resolution....]]> https://forum.asrock.com/forum_posts.asp?TID=5039&PID=29207&title=new-pc-doesnt-even-get-to-the-bios#29207 Author: Atan87
Subject: 5039
Posted: 16 May 2017 at 4:00am

Thank you for your resolution. Usually people just crawl to their hole after mistake like this and the thread dies. ]]> Tue, 16 May 2017 04:00:09 +0000 https://forum.asrock.com/forum_posts.asp?TID=5039&PID=29207&title=new-pc-doesnt-even-get-to-the-bios#29207 <![CDATA[New PC doesn't even get to the BIOS : So... it turns out the problem...]]> https://forum.asrock.com/forum_posts.asp?TID=5039&PID=29140&title=new-pc-doesnt-even-get-to-the-bios#29140 Author: pentarctagon
Subject: 5039
Posted: 14 May 2017 at 2:44pm

So... it turns out the problem was that I wasn't pushing the RAM *quite* all the way in.  Though, for anyone interested, running the RAM at 3200 has been stable so far.
]]> Sun, 14 May 2017 14:44:53 +0000 https://forum.asrock.com/forum_posts.asp?TID=5039&PID=29140&title=new-pc-doesnt-even-get-to-the-bios#29140 <![CDATA[New PC doesn't even get to the BIOS : http://www.asrock.com/mb/AMD/X370%20Taichi/#CPUHere...]]> https://forum.asrock.com/forum_posts.asp?TID=5039&PID=28523&title=new-pc-doesnt-even-get-to-the-bios#28523 Author: GenesisDoes
Subject: 5039
Posted: 05 May 2017 at 1:59pm

http://www.asrock.com/mb/AMD/X370%20Taichi/#CPU

Here it says the 1600X isn't supported unless you have Bios 1.60 or higher. If you have 1.40, you will need to get another supported cpu (Ryzen 7 or Ryzen 5 1600 non-X), update bios, and then put the 1600X back in.

Edit: See that you have a Fatal1ty B350. http://www.asrock.com/mb/AMD/Fatal1ty%20AB350%20Gaming%20K4/index.asp#CPU Here it says 1600X needs Bios 2.20


Edited by GenesisDoes - 05 May 2017 at 2:03pm]]> Fri, 05 May 2017 13:59:37 +0000 https://forum.asrock.com/forum_posts.asp?TID=5039&PID=28523&title=new-pc-doesnt-even-get-to-the-bios#28523 <![CDATA[New PC doesn't even get to the BIOS : parsec wrote: pentarctagon...]]> https://forum.asrock.com/forum_posts.asp?TID=5039&PID=28475&title=new-pc-doesnt-even-get-to-the-bios#28475 Author: pentarctagon
Subject: 5039
Posted: 05 May 2017 at 1:02am

Originally posted by parsec parsec wrote:

Originally posted by pentarctagon pentarctagon wrote:

I recently finished putting together a new PC (part list here), but when I turn it on, it just goes into a reboot loop.  Nothing appears on the screen at any time, even the BIOS.  The screen is plugged into the GPU, and I know the GPU itself works, since it was in a different PC for the last couple months and was working perfectly.  The RAM should also be fine, since it's just the 2x8 variant of the 4x8 CMK32GX4M4B3200C16 RAM that's listed as officially supported on the motherboard's info page, and just in case I've put a single DIMM into each of the 4 RAM slots, but nothing changed.

I guess I'm just not sure what else to look at now.  I assume there's either a problem with the motherboard or the CPU, but it doesn't seem like there's any way for me to get more information about what's going wrong.


The board is not passing POST, and failing early on if you get no video signal to the monitor. With Ryzen systems, that is usually a memory problem.

We've seen cases where one "model" of memory from manufactures like Corsair will have different memory chips in them, depending upon the production run. Samsung memory chips work best with Ryzen, Hynix can too but are not as readily compatible.

You should be using the A2 and B2 slots for your memory. Since you've tried the memory in different slots, try one or both DIMMs in the A2 and/or B2 slots, but clear the UEFI/BIOS before trying to start the PC again. If the memory is new you cannot be certain that it does not have a problem.

The POST beep speaker option is disable by default in the UEFI/BIOS, so even if you have a POST beep speaker connected to the board, you won't get any beeps until that option is enabled.

Sorry to ask, but just to check, you have both the 24 pin and 4/8 pin CPU power cables connected to the board?

Ryzen POST/startup is very slow, particularly the first time you use a Ryzen board. The AMD Advanced Boot Training option in the UEFI/BIOS is set to five or six attempts before it gives up, so let the board go through the on-off sequence until it stays running. I know that is painful to watch, welcome to Ryzen. Ouch   If the board continues the of-off sequence past six or seven times, then something else is wrong. It is possible your memory is not compatible, just a warning not to dismiss that.

You can check the UEFI/BIOS version in your board with the sticker on the BIOS chip. That chip is just above the PCIE1 slot, to the right of the audio outputs on the IO panel.


Yes, the motherboard/CPU power cables are plugged in.  If I unplug the motherboard power, then nothing turns on when I hit the power button.  If I unplug the CPU cable(with the motherboard cable plugged in), then the fans/etc turn on, but it doesn't go into the reboot loop.

The BIOS version on the label is P1.40.  Which is nowhere near recent, given the version of Asrock's website is 2.50.  That does make me wonder if the RAM support listed on the website is for a version of the BIOS later than the one that actually gets shipped.

Originally posted by Dogmifier Dogmifier wrote:

I'd lay bets it's the memory...

I have eVGA part 8GX-D4-3200-MR (2x8GB, 3200MHz) RAM and it's finicky..
can't get it past 2666...(which is ok, because honestly don't think I'll get much
better performance out of 3200...)....

Do you have any other DDR4 to try?


I have another machine with some of this RAM.  I'll pull a stick out and try that then.
]]> Fri, 05 May 2017 01:02:46 +0000 https://forum.asrock.com/forum_posts.asp?TID=5039&PID=28475&title=new-pc-doesnt-even-get-to-the-bios#28475 <![CDATA[New PC doesn't even get to the BIOS : I&#039;d lay bets it&#039;s the...]]> https://forum.asrock.com/forum_posts.asp?TID=5039&PID=28462&title=new-pc-doesnt-even-get-to-the-bios#28462 Author: Dogmifier
Subject: 5039
Posted: 04 May 2017 at 10:35pm

I'd lay bets it's the memory...

I have eVGA part 8GX-D4-3200-MR (2x8GB, 3200MHz) RAM and it's finicky..
can't get it past 2666...(which is ok, because honestly don't think I'll get much
better performance out of 3200...)....

Do you have any other DDR4 to try?
]]> Thu, 04 May 2017 22:35:41 +0000 https://forum.asrock.com/forum_posts.asp?TID=5039&PID=28462&title=new-pc-doesnt-even-get-to-the-bios#28462 <![CDATA[New PC doesn't even get to the BIOS : pentarctagon wrote:I recently...]]> https://forum.asrock.com/forum_posts.asp?TID=5039&PID=28424&title=new-pc-doesnt-even-get-to-the-bios#28424 Author: parsec
Subject: 5039
Posted: 04 May 2017 at 8:52am

Originally posted by pentarctagon pentarctagon wrote:

I recently finished putting together a new PC (part list here), but when I turn it on, it just goes into a reboot loop.  Nothing appears on the screen at any time, even the BIOS.  The screen is plugged into the GPU, and I know the GPU itself works, since it was in a different PC for the last couple months and was working perfectly.  The RAM should also be fine, since it's just the 2x8 variant of the 4x8 CMK32GX4M4B3200C16 RAM that's listed as officially supported on the motherboard's info page, and just in case I've put a single DIMM into each of the 4 RAM slots, but nothing changed.

I guess I'm just not sure what else to look at now.  I assume there's either a problem with the motherboard or the CPU, but it doesn't seem like there's any way for me to get more information about what's going wrong.


The board is not passing POST, and failing early on if you get no video signal to the monitor. With Ryzen systems, that is usually a memory problem.

We've seen cases where one "model" of memory from manufactures like Corsair will have different memory chips in them, depending upon the production run. Samsung memory chips work best with Ryzen, Hynix can too but are not as readily compatible.

You should be using the A2 and B2 slots for your memory. Since you've tried the memory in different slots, try one or both DIMMs in the A2 and/or B2 slots, but clear the UEFI/BIOS before trying to start the PC again. If the memory is new you cannot be certain that it does not have a problem.

The POST beep speaker option is disable by default in the UEFI/BIOS, so even if you have a POST beep speaker connected to the board, you won't get any beeps until that option is enabled.

Sorry to ask, but just to check, you have both the 24 pin and 4/8 pin CPU power cables connected to the board?

Ryzen POST/startup is very slow, particularly the first time you use a Ryzen board. The AMD Advanced Boot Training option in the UEFI/BIOS is set to five or six attempts before it gives up, so let the board go through the on-off sequence until it stays running. I know that is painful to watch, welcome to Ryzen. Ouch   If the board continues the of-off sequence past six or seven times, then something else is wrong. It is possible your memory is not compatible, just a warning not to dismiss that.

You can check the UEFI/BIOS version in your board with the sticker on the BIOS chip. That chip is just above the PCIE1 slot, to the right of the audio outputs on the IO panel.
]]> Thu, 04 May 2017 08:52:23 +0000 https://forum.asrock.com/forum_posts.asp?TID=5039&PID=28424&title=new-pc-doesnt-even-get-to-the-bios#28424 <![CDATA[New PC doesn't even get to the BIOS : wardog wrote: pentarctagon...]]> https://forum.asrock.com/forum_posts.asp?TID=5039&PID=28420&title=new-pc-doesnt-even-get-to-the-bios#28420 Author: pentarctagon
Subject: 5039
Posted: 04 May 2017 at 8:08am

Originally posted by wardog wardog wrote:

Originally posted by pentarctagon pentarctagon wrote:

The RAM should also be fine, since it's just the 2x8 variant of the 4x8 CMK32GX4M4B3200C16 RAM that's listed as officially supported on the motherboard's info page, and just in case I've put a single DIMM into each of the 4 RAM slots, but nothing changed.


Do you have a PC speaker to connect?


Yes.  It gives no beeps.

Originally posted by quicknick quicknick wrote:

BIOS version could be too old to support Ryzen 5.


The 1600X is listed as supported.  In fact, it even says: "*AMD Ryzen 5 CPU is able to boot up with all BIOS versions. To optimized AMD Ryzen 5 CPU, please update the BIOS to P2.00 or later version."

Originally posted by TooQik TooQik wrote:

How many times have you let it reboot before you power it down? Mine usually takes six restarts if the RAM timings are incorrect before it trains itself again and boots. If you're turning it off before six restarts I'd let it go for a little while longer and see if it eventually boots.


I haven't kept track, but if that's a thing that can happen, I'll let it reboot for a while and see if it fixes itself.


Edited by pentarctagon - 04 May 2017 at 8:09am]]> Thu, 04 May 2017 08:08:09 +0000 https://forum.asrock.com/forum_posts.asp?TID=5039&PID=28420&title=new-pc-doesnt-even-get-to-the-bios#28420 <![CDATA[New PC doesn't even get to the BIOS : How many times have you let it...]]> https://forum.asrock.com/forum_posts.asp?TID=5039&PID=28419&title=new-pc-doesnt-even-get-to-the-bios#28419 Author: TooQik
Subject: 5039
Posted: 04 May 2017 at 7:59am

How many times have you let it reboot before you power it down? Mine usually takes six restarts if the RAM timings are incorrect before it trains itself again and boots. If you're turning it off before six restarts I'd let it go for a little while longer and see if it eventually boots.


Edited by TooQik - 04 May 2017 at 7:59am]]> Thu, 04 May 2017 07:59:12 +0000 https://forum.asrock.com/forum_posts.asp?TID=5039&PID=28419&title=new-pc-doesnt-even-get-to-the-bios#28419 <![CDATA[New PC doesn't even get to the BIOS : BIOS version could be too old...]]> https://forum.asrock.com/forum_posts.asp?TID=5039&PID=28414&title=new-pc-doesnt-even-get-to-the-bios#28414 Author: quicknick
Subject: 5039
Posted: 04 May 2017 at 7:19am

BIOS version could be too old to support Ryzen 5.
]]> Thu, 04 May 2017 07:19:06 +0000 https://forum.asrock.com/forum_posts.asp?TID=5039&PID=28414&title=new-pc-doesnt-even-get-to-the-bios#28414