ASRock Forums : iGFX E3C236D2I https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Tue, 30 Jun 2026 01:33:58 +0000 Fri, 18 Aug 2017 06:21:56 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=5160 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[iGFX E3C236D2I : Well no I was getting annoyed,...]]> https://forum.asrock.com/forum_posts.asp?TID=5160&PID=34474&title=igfx-e3c236d2i#34474 Author: failing005
Subject: 5160
Posted: 18 Aug 2017 at 6:21am

Well no I was getting annoyed, no one had responded to me in over a month. I only started being pushy towards the end because I wanted to give the impression I wasn't going to give up.

My emails to ASRock support were actually polite - nonetheless they said they didn't have records on my previous emails, they came back to me in a helpful manner and I'm willing to give them the benefit of the doubt regarding the lost correspondence.
]]> Fri, 18 Aug 2017 06:21:56 +0000 https://forum.asrock.com/forum_posts.asp?TID=5160&PID=34474&title=igfx-e3c236d2i#34474 <![CDATA[iGFX E3C236D2I : I don&#039;t know...if you talked...]]> https://forum.asrock.com/forum_posts.asp?TID=5160&PID=34473&title=igfx-e3c236d2i#34473 Author: bits2000
Subject: 5160
Posted: 18 Aug 2017 at 5:08am

I don't know...if you talked to me like that I wouldn't answer either. All your responses were on the same day. Give it a few more. Usually when your nice to people they help you more.

Have a wonderful day Sir!Smile


]]> Fri, 18 Aug 2017 05:08:40 +0000 https://forum.asrock.com/forum_posts.asp?TID=5160&PID=34473&title=igfx-e3c236d2i#34473 <![CDATA[iGFX E3C236D2I : OK so ASRock support got back...]]> https://forum.asrock.com/forum_posts.asp?TID=5160&PID=34446&title=igfx-e3c236d2i#34446 Author: failing005
Subject: 5160
Posted: 17 Aug 2017 at 1:53am

OK so ASRock support got back to me this evening - provided me with a modified bios, a photo of that bios working in their lab and an explanation.

Apparently they don't have any record of my previous correspondence, I have all the auto confirmations in my inbox so not sure what's going on there.

Nonetheless the bios has worked and the kernel is now detecting the graphics controller as expected. I'm willing to give ASRock the benefit of the doubt on this - I retract my previous statements. 
]]> Thu, 17 Aug 2017 01:53:01 +0000 https://forum.asrock.com/forum_posts.asp?TID=5160&PID=34446&title=igfx-e3c236d2i#34446 <![CDATA[iGFX E3C236D2I : Edited by failing005 - 18 Aug...]]> https://forum.asrock.com/forum_posts.asp?TID=5160&PID=34437&title=igfx-e3c236d2i#34437 Author: failing005
Subject: 5160
Posted: 16 Aug 2017 at 7:35pm

 

Edited by failing005 - 18 Aug 2017 at 6:16am]]> Wed, 16 Aug 2017 19:35:15 +0000 https://forum.asrock.com/forum_posts.asp?TID=5160&PID=34437&title=igfx-e3c236d2i#34437 <![CDATA[iGFX E3C236D2I : Surprise surprise still nothing....]]> https://forum.asrock.com/forum_posts.asp?TID=5160&PID=34432&title=igfx-e3c236d2i#34432 Author: failing005
Subject: 5160
Posted: 16 Aug 2017 at 4:06pm

Surprise surprise still nothing. ]]> Wed, 16 Aug 2017 16:06:50 +0000 https://forum.asrock.com/forum_posts.asp?TID=5160&PID=34432&title=igfx-e3c236d2i#34432 <![CDATA[iGFX E3C236D2I : Even though ASRock technical support...]]> https://forum.asrock.com/forum_posts.asp?TID=5160&PID=34415&title=igfx-e3c236d2i#34415 Author: failing005
Subject: 5160
Posted: 15 Aug 2017 at 10:43pm

Even though ASRock technical support has been online and active on these forums several times since me posting this, I still can't get one comment on this.

AM I REALLY EXPECTING THAT MUCH?!!!!!


Edited by failing005 - 15 Aug 2017 at 10:44pm]]> Tue, 15 Aug 2017 22:43:44 +0000 https://forum.asrock.com/forum_posts.asp?TID=5160&PID=34415&title=igfx-e3c236d2i#34415 <![CDATA[iGFX E3C236D2I : Another email to ASRock support...]]> https://forum.asrock.com/forum_posts.asp?TID=5160&PID=34410&title=igfx-e3c236d2i#34410 Author: failing005
Subject: 5160
Posted: 15 Aug 2017 at 5:19pm

Another email to ASRock support - still no response.]]> Tue, 15 Aug 2017 17:19:35 +0000 https://forum.asrock.com/forum_posts.asp?TID=5160&PID=34410&title=igfx-e3c236d2i#34410 <![CDATA[iGFX E3C236D2I : Absolutely disgraceful service...]]> https://forum.asrock.com/forum_posts.asp?TID=5160&PID=34372&title=igfx-e3c236d2i#34372 Author: failing005
Subject: 5160
Posted: 14 Aug 2017 at 11:54pm

Absolutely disgraceful service never have I experienced anything like it, can't say I'd be quick to recommend to anyone.

Can't say I'm someone who usually requires Tech Support, in this instance I don't really have a choice as functionality has been removed at a firmware level. I spend thousands of £ on computer components each year and in the few instances where I have required support from the likes of MSI, Gigabyte and Supermicro - I have generally atleast received a response within a matter of days.


Sufficed to say I won't be buying products from ASRock in the future, if this is how the company treats people. I'd be happy to change my stance if ASRock gets it's act together, but for now I hope everyone sees this!
]]> Mon, 14 Aug 2017 23:54:29 +0000 https://forum.asrock.com/forum_posts.asp?TID=5160&PID=34372&title=igfx-e3c236d2i#34372 <![CDATA[iGFX E3C236D2I : Still nothing. ]]> https://forum.asrock.com/forum_posts.asp?TID=5160&PID=34357&title=igfx-e3c236d2i#34357 Author: failing005
Subject: 5160
Posted: 14 Aug 2017 at 4:14pm

Still nothing.]]> Mon, 14 Aug 2017 16:14:07 +0000 https://forum.asrock.com/forum_posts.asp?TID=5160&PID=34357&title=igfx-e3c236d2i#34357 <![CDATA[iGFX E3C236D2I : Well another day another email,...]]> https://forum.asrock.com/forum_posts.asp?TID=5160&PID=34290&title=igfx-e3c236d2i#34290 Author: failing005
Subject: 5160
Posted: 11 Aug 2017 at 8:05pm

Well another day another email, I'm not going to drop this until ASRock atleast does me the courtesy of responding to my email.]]> Fri, 11 Aug 2017 20:05:02 +0000 https://forum.asrock.com/forum_posts.asp?TID=5160&PID=34290&title=igfx-e3c236d2i#34290