ASRock Forums : B350 Pro4 Keyboard not working outside BIOS

ASRock Forums : B350 Pro4 Keyboard not working outside BIOS https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 09 May 2026 19:11:05 +0000 Wed, 24 May 2017 15:17:40 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=5187 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[B350 Pro4 Keyboard not working outside BIOS : OMG GUYS I CAN HELP HERE!!!Okay...]]> https://forum.asrock.com/forum_posts.asp?TID=5187&PID=29732&title=b350-pro4-keyboard-not-working-outside-bios#29732 Author: ronniedude
Subject: 5187
Posted: 24 May 2017 at 3:17pm

OMG GUYS I CAN HELP HERE!!!

Okay so I had the same problem, I had windows 7 on a prior mobo/cpu and i didn't feel like reinstalling anything, so what I had to do was borrow a ps/2 keyboard from a friend...

(if you need to, go to a local computer shop and ask if you can buy/borrow an old one they are simply outdated so they just might give it to you)

Once I had the ps/2 keyboard, I loaded up a portable linux distro and placed the asrock beta win7 usb drivers in my user>desktop folder. (I have an AB350M Pro4) and I got the beta driver from here: http://www.asrock.com/MB/AMD/AB350M%20Pro4/index.asp#osW764 )

Once it was on my desktop, I loaded up win7, navigated with the ps/2 keyboard to the device manager and selected the unknown peripherals with a yellow exclamation mark next to them and pointed it to the folder with the drivers.

With all the usb drivers loaded in now it works great for mostly. (theres this weird bug where the usb's stop working after sleep mode, oh well, beta drivers :P

]]> Wed, 24 May 2017 15:17:40 +0000 https://forum.asrock.com/forum_posts.asp?TID=5187&PID=29732&title=b350-pro4-keyboard-not-working-outside-bios#29732 <![CDATA[B350 Pro4 Keyboard not working outside BIOS : have you tried the other usb ports...]]> https://forum.asrock.com/forum_posts.asp?TID=5187&PID=29712&title=b350-pro4-keyboard-not-working-outside-bios#29712 Author: clubfoot
Subject: 5187
Posted: 24 May 2017 at 7:30am

have you tried the other usb ports 3 or 2?
]]> Wed, 24 May 2017 07:30:07 +0000 https://forum.asrock.com/forum_posts.asp?TID=5187&PID=29712&title=b350-pro4-keyboard-not-working-outside-bios#29712 <![CDATA[B350 Pro4 Keyboard not working outside BIOS : Having the same issue, has anyone...]]> https://forum.asrock.com/forum_posts.asp?TID=5187&PID=29710&title=b350-pro4-keyboard-not-working-outside-bios#29710 Author: Synthetic1101
Subject: 5187
Posted: 24 May 2017 at 7:16am

Having the same issue, has anyone found a solution to the problem yet?]]> Wed, 24 May 2017 07:16:45 +0000 https://forum.asrock.com/forum_posts.asp?TID=5187&PID=29710&title=b350-pro4-keyboard-not-working-outside-bios#29710 <![CDATA[B350 Pro4 Keyboard not working outside BIOS : I have same problem, i try to...]]> https://forum.asrock.com/forum_posts.asp?TID=5187&PID=29498&title=b350-pro4-keyboard-not-working-outside-bios#29498 Author: Goxilih
Subject: 5187
Posted: 20 May 2017 at 3:30pm

I have same problem, i try to install Windows 7, usb mouse and keyboard, atm i Will buy ps/2 keyboard and try cause everything i tried doesn't resovle my problem, in bios everything works fine, Motherboards ab350 pro4 ryzen 5 1600]]> Sat, 20 May 2017 15:30:43 +0000 https://forum.asrock.com/forum_posts.asp?TID=5187&PID=29498&title=b350-pro4-keyboard-not-working-outside-bios#29498 <![CDATA[B350 Pro4 Keyboard not working outside BIOS : TMDave, what version of Windows...]]> https://forum.asrock.com/forum_posts.asp?TID=5187&PID=29462&title=b350-pro4-keyboard-not-working-outside-bios#29462 Author: MisterJ
Subject: 5187
Posted: 20 May 2017 at 3:03am

TMDave, what version of Windows is on your system? Is your KB/Mouse wireless, USB or PS-2? Can you boot into Safe Mode? You may need to reinstall Windows. Enjoy, John.
]]> Sat, 20 May 2017 03:03:05 +0000 https://forum.asrock.com/forum_posts.asp?TID=5187&PID=29462&title=b350-pro4-keyboard-not-working-outside-bios#29462 <![CDATA[B350 Pro4 Keyboard not working outside BIOS : Hi all,I just bought an Asrock...]]> https://forum.asrock.com/forum_posts.asp?TID=5187&PID=29432&title=b350-pro4-keyboard-not-working-outside-bios#29432 Author: TMDave
Subject: 5187
Posted: 19 May 2017 at 6:31pm

Hi all,

I just bought an Asrock Pro4 B350 board to pair with a Ryzen 1600 as an upgrade, since I've put it into my system i need to repair windows on bootup but can't as my keyboard stops working once windows tries to boot to repair.

My keyboard works in BIOS just not windows so I can't start the repair- I wasn't sure if this was an issue with drivers or how to go about fixing it.

Thanks!]]> Fri, 19 May 2017 18:31:44 +0000 https://forum.asrock.com/forum_posts.asp?TID=5187&PID=29432&title=b350-pro4-keyboard-not-working-outside-bios#29432