ASRock Forums : Cannot install win7 mouse and keyboard not working https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Wed, 15 Apr 2026 19:28:59 +0000 Tue, 27 Mar 2018 09:10:38 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=5520 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[Cannot install win7 mouse and keyboard not working : MachinaX wrote: wardog wrote:Look...]]> https://forum.asrock.com/forum_posts.asp?TID=5520&PID=48778&title=cannot-install-win7-mouse-and-keyboard-not-working#48778 Author: wardog
Subject: 5520
Posted: 27 Mar 2018 at 9:10am

Originally posted by MachinaX MachinaX wrote:

Originally posted by wardog wardog wrote:


Look in your MB's Download page at ASRock for the Patcher to use when installing 7 while using a Bristol Ridge/Summit Ridge processor.

I did, mate. I did both the beta and the stable release. Still, nothing. Still stuck.


Create a Thread of your own for us two to troubleshoot in please.

Then PM me the link to it.
]]> Tue, 27 Mar 2018 09:10:38 +0000 https://forum.asrock.com/forum_posts.asp?TID=5520&PID=48778&title=cannot-install-win7-mouse-and-keyboard-not-working#48778 <![CDATA[Cannot install win7 mouse and keyboard not working : I guess I am going to have to...]]> https://forum.asrock.com/forum_posts.asp?TID=5520&PID=48775&title=cannot-install-win7-mouse-and-keyboard-not-working#48775 Author: MachinaX
Subject: 5520
Posted: 27 Mar 2018 at 7:20am

I guess I am going to have to do it manually then.]]> Tue, 27 Mar 2018 07:20:47 +0000 https://forum.asrock.com/forum_posts.asp?TID=5520&PID=48775&title=cannot-install-win7-mouse-and-keyboard-not-working#48775 <![CDATA[Cannot install win7 mouse and keyboard not working : wardog wrote:Look in your MB&#039;s...]]> https://forum.asrock.com/forum_posts.asp?TID=5520&PID=48774&title=cannot-install-win7-mouse-and-keyboard-not-working#48774 Author: MachinaX
Subject: 5520
Posted: 27 Mar 2018 at 6:42am

Originally posted by wardog wardog wrote:


Look in your MB's Download page at ASRock for the Patcher to use when installing 7 while using a Bristol Ridge/Summit Ridge processor.

I did, mate. I did both the beta and the stable release. Still, nothing. Still stuck.
]]> Tue, 27 Mar 2018 06:42:37 +0000 https://forum.asrock.com/forum_posts.asp?TID=5520&PID=48774&title=cannot-install-win7-mouse-and-keyboard-not-working#48774 <![CDATA[Cannot install win7 mouse and keyboard not working : MachinaX wrote:Hello there,...]]> https://forum.asrock.com/forum_posts.asp?TID=5520&PID=48770&title=cannot-install-win7-mouse-and-keyboard-not-working#48770 Author: wardog
Subject: 5520
Posted: 27 Mar 2018 at 6:09am

Originally posted by MachinaX MachinaX wrote:

Hello there, I tried using the Windows 7 patcher for USB 3.0, but it doesn't seem to get past the Formatting Drive screen. I have redone it with many different iso files, modified and unmodified/genuine, but it never seems to get past that. Extracting files, inserting drivers, formatting, then it gets stuck. I even left it over nigh to work itself out and it didn't.

My motherboard is an AB350m, with AM4 socket and Bristol Ridge AMD A8-9600 APU. The motherboard has both USB 2.0 and 3.0 ports, but when attempting the install of Win7 my keyboard and mouse do not work, even when all of the devices needed are plugged into USB 2.0 ports.

Please help! I am desperate to downgrade to my favorite OS asap. 

Thanks for you help and I look forward to a response!


Look in your MB's Download page at ASRock for the Patcher to use when installing 7 while using a Bristol Ridge/Summit Ridge processor.
]]> Tue, 27 Mar 2018 06:09:22 +0000 https://forum.asrock.com/forum_posts.asp?TID=5520&PID=48770&title=cannot-install-win7-mouse-and-keyboard-not-working#48770 <![CDATA[Cannot install win7 mouse and keyboard not working : Hello there, I tried using the...]]> https://forum.asrock.com/forum_posts.asp?TID=5520&PID=48766&title=cannot-install-win7-mouse-and-keyboard-not-working#48766 Author: MachinaX
Subject: 5520
Posted: 27 Mar 2018 at 5:08am

Hello there, I tried using the Windows 7 patcher for USB 3.0, but it doesn't seem to get past the Formatting Drive screen. I have redone it with many different iso files, modified and unmodified/genuine, but it never seems to get past that. Extracting files, inserting drivers, formatting, then it gets stuck. I even left it over nigh to work itself out and it didn't.

My motherboard is an AB350m, with AM4 socket and Bristol Ridge AMD A8-9600 APU. The motherboard has both USB 2.0 and 3.0 ports, but when attempting the install of Win7 my keyboard and mouse do not work, even when all of the devices needed are plugged into USB 2.0 ports.

Please help! I am desperate to downgrade to my favorite OS asap. 

Thanks for you help and I look forward to a response!
]]> Tue, 27 Mar 2018 05:08:08 +0000 https://forum.asrock.com/forum_posts.asp?TID=5520&PID=48766&title=cannot-install-win7-mouse-and-keyboard-not-working#48766 <![CDATA[Cannot install win7 mouse and keyboard not working : ps link i sent use complete from...]]> https://forum.asrock.com/forum_posts.asp?TID=5520&PID=48132&title=cannot-install-win7-mouse-and-keyboard-not-working#48132 Author: xenoncodex
Subject: 5520
Posted: 19 Mar 2018 at 10:58pm

ps link i sent use complete from http o zip to get right patcher ]]> Mon, 19 Mar 2018 22:58:21 +0000 https://forum.asrock.com/forum_posts.asp?TID=5520&PID=48132&title=cannot-install-win7-mouse-and-keyboard-not-working#48132 <![CDATA[Cannot install win7 mouse and keyboard not working : HI Mate , i just used patcher...]]> https://forum.asrock.com/forum_posts.asp?TID=5520&PID=48130&title=cannot-install-win7-mouse-and-keyboard-not-working#48130 Author: xenoncodex
Subject: 5520
Posted: 19 Mar 2018 at 10:50pm

HI Mate , i just used patcher from here
http://asrock.pc.cdn.bitgravity.com/Utility/UsbPatcher/Win7UsbPatcher(v2.0.16.1).zip
link will get you patcher that works  get real iso first yours may be corrupted obviously only use genuine iso download for yourself ONLY if you have purchased your win 7 previously , i know it works for everyone besides authentic windows users but i do not condone it
anyway ... iso first .... usb download tool next ... link above last    1 2 3 steps ABSOLOUTLY WORKS A TREAT my friend    ps softlay good for the iso win7 pro
]]> Mon, 19 Mar 2018 22:50:32 +0000 https://forum.asrock.com/forum_posts.asp?TID=5520&PID=48130&title=cannot-install-win7-mouse-and-keyboard-not-working#48130 <![CDATA[Cannot install win7 mouse and keyboard not working : MroczQ wrote:I have AB 350...]]> https://forum.asrock.com/forum_posts.asp?TID=5520&PID=32344&title=cannot-install-win7-mouse-and-keyboard-not-working#32344 Author: parsec
Subject: 5520
Posted: 06 Jul 2017 at 7:18pm

Originally posted by MroczQ MroczQ wrote:

I have AB 350 Pro4. and AMD CPU. 


Thats the problem, I dont see option to power up USB ports. 





An AM4 system, Ok.

You don't need to turn on power to the USB ports, they should work without any need to enable power to them. Why would a mother board manufacture configure the USB ports to be turned off by default?

Have you changed any settings in the UEFI/BIOS?

How could you update the UEFI/BIOS if the keyboard and mouse were not working?

Originally posted by MroczQ MroczQ wrote:

Hello, 
I hope someone is online now and can help me. 

I want to install WIN7 from USB. 
Unfortunatelly each time mouse and keyboard(both USB) are not working. 

Everyone are writing about USB legacy enable but I dont have this option in version 2.4 of UEFI. I even upgraded BIOS to 2.6 but nothing improved. 

I used http://www.asrock.com/microsite/win7install/ patcher but it didnt help as well.


Can you advice me what to do? 




You are using the wrong Windows 7 patcher. The link you posted above is for some Intel systems only, as it shows in the title at the top of that page.

The Windows 7 patcher for AM4 is listed in the Windows 7 download page for your board:

http://www.asrock.com/mb/AMD/AB350%20Pro4/index.asp#osW764

As said above, use the USB 2.0 ports on the IO panel. Something does not make sense here, what keyboard and mouse are you using?
]]> Thu, 06 Jul 2017 19:18:01 +0000 https://forum.asrock.com/forum_posts.asp?TID=5520&PID=32344&title=cannot-install-win7-mouse-and-keyboard-not-working#32344 <![CDATA[Cannot install win7 mouse and keyboard not working : MroczQ wrote:I have AB 350...]]> https://forum.asrock.com/forum_posts.asp?TID=5520&PID=32327&title=cannot-install-win7-mouse-and-keyboard-not-working#32327 Author: wardog
Subject: 5520
Posted: 06 Jul 2017 at 3:43pm

Originally posted by MroczQ MroczQ wrote:

I have AB 350 Pro4. and AMD CPU. 


Thats the problem, I dont see option to power up USB ports. 


Use one of the USB 2.0 ports above the multi-use PS/2 port.
]]> Thu, 06 Jul 2017 15:43:53 +0000 https://forum.asrock.com/forum_posts.asp?TID=5520&PID=32327&title=cannot-install-win7-mouse-and-keyboard-not-working#32327 <![CDATA[Cannot install win7 mouse and keyboard not working : I have AB 350 Pro4. and AMD CPU.Thats...]]> https://forum.asrock.com/forum_posts.asp?TID=5520&PID=32317&title=cannot-install-win7-mouse-and-keyboard-not-working#32317 Author: MroczQ
Subject: 5520
Posted: 06 Jul 2017 at 2:44pm

I have AB 350 Pro4. and AMD CPU. 


Thats the problem, I dont see option to power up USB ports. 



]]> Thu, 06 Jul 2017 14:44:04 +0000 https://forum.asrock.com/forum_posts.asp?TID=5520&PID=32317&title=cannot-install-win7-mouse-and-keyboard-not-working#32317