ASRock Forums : Asrock x370 Fatality and gskill flarex issues https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Fri, 01 May 2026 17:31:23 +0000 Thu, 20 Jul 2017 03:09:02 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=5612 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[Asrock x370 Fatality and gskill flarex issues : resolved for now. ]]> https://forum.asrock.com/forum_posts.asp?TID=5612&PID=33276&title=asrock-x370-fatality-and-gskill-flarex-issues#33276 Author: Teckie
Subject: 5612
Posted: 20 Jul 2017 at 3:09am

resolved for now.]]> Thu, 20 Jul 2017 03:09:02 +0000 https://forum.asrock.com/forum_posts.asp?TID=5612&PID=33276&title=asrock-x370-fatality-and-gskill-flarex-issues#33276 <![CDATA[Asrock x370 Fatality and gskill flarex issues : nangu wrote: Teckie wrote:@MojobagginsI...]]> https://forum.asrock.com/forum_posts.asp?TID=5612&PID=33132&title=asrock-x370-fatality-and-gskill-flarex-issues#33132 Author: Teckie
Subject: 5612
Posted: 19 Jul 2017 at 12:50am

Originally posted by nangu nangu wrote:

Originally posted by Teckie Teckie wrote:

@Mojobaggins

I found something very interesting: the screenshot of the first tab of your bios, the memory shown as dual channel but on mine it is shown as single channel ?!?!?! This is the problem I think.

Now why or what causes on mine I need to find out. 

Hi Teckie, check with your motherboard manual. For dual channel memory the memory sticks need to be inserted in slots A2 and B2 (the second and four slots starting from the CPU side)

I stated this 2 posts above this.


Anyway I just got off the phone with Asrock technician and it boiled down to 2 things it's either motherboard or CPU which is the culprit of the issue. I'm thinking about returning the motherboard.


Edit:

Now i know it's the motherboard for sure. B2 is defected after testing with each stick of memory. System would not posted with either stick in slot B2 but posted fine with A2.
I do not why I didnt think of testing with each memory in each slot before but somehow got a "hunch" that it's the faulty motherboard that i have. Asrock RMA is already approved and this sucker gonna get sent back in the morning.

BTW, in the email, Asrock stated that they will send me a certified board. Does this mean used ? Is this common practice ? 

Thanks to Mojobaggins for his assist.


Edited by Teckie - 20 Jul 2017 at 3:07am]]> Wed, 19 Jul 2017 00:50:01 +0000 https://forum.asrock.com/forum_posts.asp?TID=5612&PID=33132&title=asrock-x370-fatality-and-gskill-flarex-issues#33132 <![CDATA[Asrock x370 Fatality and gskill flarex issues : Teckie wrote:@MojobagginsI...]]> https://forum.asrock.com/forum_posts.asp?TID=5612&PID=33131&title=asrock-x370-fatality-and-gskill-flarex-issues#33131 Author: nangu
Subject: 5612
Posted: 19 Jul 2017 at 12:34am

Originally posted by Teckie Teckie wrote:

@Mojobaggins

I found something very interesting: the screenshot of the first tab of your bios, the memory shown as dual channel but on mine it is shown as single channel ?!?!?! This is the problem I think.

Now why or what causes on mine I need to find out. 

Hi Teckie, check with your motherboard manual. For dual channel memory the memory sticks need to be inserted in slots A2 and B2 (the second and four slots starting from the CPU side)
]]> Wed, 19 Jul 2017 00:34:41 +0000 https://forum.asrock.com/forum_posts.asp?TID=5612&PID=33131&title=asrock-x370-fatality-and-gskill-flarex-issues#33131 <![CDATA[Asrock x370 Fatality and gskill flarex issues : ket wrote:To put your RAM in...]]> https://forum.asrock.com/forum_posts.asp?TID=5612&PID=33126&title=asrock-x370-fatality-and-gskill-flarex-issues#33126 Author: parsec
Subject: 5612
Posted: 19 Jul 2017 at 12:16am

Originally posted by ket ket wrote:

To put your RAM in dual channel mode you need to install it in banks A1+B1 or A2+B2. This weird arrangement is catching quite a few people off-guard where they are used to A1+A2 or B1+B2. I've tested a K4 with a very similar G.Skill kit and with UEFI 2.5 ran 3066MHz CL14 without any problems, switch your RAM to dual channel and try a 2933MHz divider as a starting point.


Weird arrangement? Dual channel, two channels, are labeled channel A and channel B. How else would you label/identify the two channels?

Channels A and B, or 1 and 2, or left and right, clearly identify which channel is which.

Check a quad/four channel memory board, Intel X99 for example, four memory channels, each channel with two slots, the channels labeled A, B, C, D.

What mother board manufacture is NOT labeling and separating the memory channels into A, B, etc? I cannot think of one mother board I have used, including Asus, Gigabyte, ECS, and Intel, that does not label multiple memory channels in this way. ASRock has used this labeling format for many, many years, if not always. That is clearly shown in the manual.
]]> Wed, 19 Jul 2017 00:16:58 +0000 https://forum.asrock.com/forum_posts.asp?TID=5612&PID=33126&title=asrock-x370-fatality-and-gskill-flarex-issues#33126 <![CDATA[Asrock x370 Fatality and gskill flarex issues : ket wrote:To put your RAM in...]]> https://forum.asrock.com/forum_posts.asp?TID=5612&PID=33118&title=asrock-x370-fatality-and-gskill-flarex-issues#33118 Author: Teckie
Subject: 5612
Posted: 18 Jul 2017 at 11:27pm

Originally posted by ket ket wrote:

To put your RAM in dual channel mode you need to install it in banks A1+B1 or A2+B2. This weird arrangement is catching quite a few people off-guard where they are used to A1+A2 or B1+B2. I've tested a K4 with a very similar G.Skill kit and with UEFI 2.5 ran 3066MHz CL14 without any problems, switch your RAM to dual channel and try a 2933MHz divider as a starting point.

Not sure if I fully understand because I installed the 2 sticks on the 2nd and 4th slots (A2+B2 and away from the cpu) according to the MOBO instruction.

Are you suggesting I should try A1+B1 ? 
]]> Tue, 18 Jul 2017 23:27:42 +0000 https://forum.asrock.com/forum_posts.asp?TID=5612&PID=33118&title=asrock-x370-fatality-and-gskill-flarex-issues#33118 <![CDATA[Asrock x370 Fatality and gskill flarex issues : To put your RAM in dual channel...]]> https://forum.asrock.com/forum_posts.asp?TID=5612&PID=33109&title=asrock-x370-fatality-and-gskill-flarex-issues#33109 Author: ket
Subject: 5612
Posted: 18 Jul 2017 at 10:54pm

To put your RAM in dual channel mode you need to install it in banks A1+B1 or A2+B2. This weird arrangement is catching quite a few people off-guard where they are used to A1+A2 or B1+B2. I've tested a K4 with a very similar G.Skill kit and with UEFI 2.5 ran 3066MHz CL14 without any problems, switch your RAM to dual channel and try a 2933MHz divider as a starting point.
]]> Tue, 18 Jul 2017 22:54:38 +0000 https://forum.asrock.com/forum_posts.asp?TID=5612&PID=33109&title=asrock-x370-fatality-and-gskill-flarex-issues#33109 <![CDATA[Asrock x370 Fatality and gskill flarex issues : @MojobagginsI found something...]]> https://forum.asrock.com/forum_posts.asp?TID=5612&PID=33101&title=asrock-x370-fatality-and-gskill-flarex-issues#33101 Author: Teckie
Subject: 5612
Posted: 18 Jul 2017 at 10:21pm

@Mojobaggins

I found something very interesting: the screenshot of the first tab of your bios, the memory shown as dual channel but on mine it is shown as single channel ?!?!?! This is the problem I think.

Now why or what causes on mine I need to find out. 
]]> Tue, 18 Jul 2017 22:21:21 +0000 https://forum.asrock.com/forum_posts.asp?TID=5612&PID=33101&title=asrock-x370-fatality-and-gskill-flarex-issues#33101 <![CDATA[Asrock x370 Fatality and gskill flarex issues : Yup those are the settings I tried...]]> https://forum.asrock.com/forum_posts.asp?TID=5612&PID=33067&title=asrock-x370-fatality-and-gskill-flarex-issues#33067 Author: Teckie
Subject: 5612
Posted: 18 Jul 2017 at 1:01pm

Yup those are the settings I tried and it did not post either. The only difference here is my R1700X running at 3.9 / 1.3 volts (i tried 1.35 volts and didnt work either)

I'm starting to believe that it has to do with the cpu itself which I might have to contact AMD and see if I can exchange it.

Thanks for your help.
]]> Tue, 18 Jul 2017 13:01:33 +0000 https://forum.asrock.com/forum_posts.asp?TID=5612&PID=33067&title=asrock-x370-fatality-and-gskill-flarex-issues#33067 <![CDATA[Asrock x370 Fatality and gskill flarex issues : Hope this helps, sorry it took...]]> https://forum.asrock.com/forum_posts.asp?TID=5612&PID=33066&title=asrock-x370-fatality-and-gskill-flarex-issues#33066 Author: Mojobaggins
Subject: 5612
Posted: 18 Jul 2017 at 12:44pm

Hope this helps, sorry it took so long to reply back to you.










Edited by Mojobaggins - 18 Jul 2017 at 12:48pm]]> Tue, 18 Jul 2017 12:44:27 +0000 https://forum.asrock.com/forum_posts.asp?TID=5612&PID=33066&title=asrock-x370-fatality-and-gskill-flarex-issues#33066 <![CDATA[Asrock x370 Fatality and gskill flarex issues : Mojobaggins wrote: Teckie...]]> https://forum.asrock.com/forum_posts.asp?TID=5612&PID=33065&title=asrock-x370-fatality-and-gskill-flarex-issues#33065 Author: Teckie
Subject: 5612
Posted: 18 Jul 2017 at 12:32pm

Originally posted by Mojobaggins Mojobaggins wrote:

Originally posted by Teckie Teckie wrote:

Originally posted by Mojobaggins Mojobaggins wrote:

I have the same mobo and ram.  Leaving all other settings at Auto except(sorry if terms aren't correct):

RAM to XMP
Speed 3200mhz
OC Mode
Both Line Level set to 1

and

Speed 3333mhz
DDR Voltage at 1.36v

Can post screenshots later.



Is your cpu oc'ed mode or running stock ? and thanks for the info.

My R1700 is oc'd to 3800 at 1.3v(haven't played around with trying a lower voltage).

I just tried both setting you provided with cpu running both at stock and at 3.9 and still a no go.
There is no hope for me i guess.
]]> Tue, 18 Jul 2017 12:32:48 +0000 https://forum.asrock.com/forum_posts.asp?TID=5612&PID=33065&title=asrock-x370-fatality-and-gskill-flarex-issues#33065