ASRock Forums : AB350M Pro4: Sleep doesn't work correctly https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Wed, 27 May 2026 19:35:26 +0000 Tue, 25 Jul 2017 18:29:21 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=5688 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[AB350M Pro4: Sleep doesn't work correctly : parsec wrote:When using the...]]> https://forum.asrock.com/forum_posts.asp?TID=5688&PID=33592&title=ab350m-pro4-sleep-doesnt-work-correctly#33592 Author: needslipo
Subject: 5688
Posted: 25 Jul 2017 at 6:29pm

Originally posted by parsec parsec wrote:


When using the Windows High Performance power plan, the default setting for "Put the computer to sleep:" is Never.

Ah you're right.. there is no sleep in High Performance mode. Embarrassed
However the monitor was set to shut off after 15 min - so I guess the computer was locking up while the monitor was off.

Originally posted by MisterJ MisterJ wrote:

Please be sure you are running AMD's latest chip set drivers which include a special Ryzen Power Plan.

I installed the latest chipset driver and switched to the Ryzen Balanced plan - the computer then froze while I was browsing the web. So then I bumped up the CPU voltage to 1.36 and it hasn't locked up since.

Funny thing is, the computer never froze during gaming or benchmarks.. only when it was doing little to nothing so I assumed the voltage was fine at the previous setting. I think maybe the voltage wouldn't need to be so high if this board had LLC Cry

Also sleep works if I let it idle! 

Thanks for the help guys! Smile
]]> Tue, 25 Jul 2017 18:29:21 +0000 https://forum.asrock.com/forum_posts.asp?TID=5688&PID=33592&title=ab350m-pro4-sleep-doesnt-work-correctly#33592 <![CDATA[AB350M Pro4: Sleep doesn't work correctly : needslipo wrote:I&#039;m having...]]> https://forum.asrock.com/forum_posts.asp?TID=5688&PID=33568&title=ab350m-pro4-sleep-doesnt-work-correctly#33568 Author: parsec
Subject: 5688
Posted: 25 Jul 2017 at 5:22am

Originally posted by needslipo needslipo wrote:

I'm having a sleep issue where the computer won't wake from sleep if sleep is triggered by letting it idle. It doesn't seem to be entering sleep mode correctly since the monitor shuts off but the led's and fans stay on. 

If I trigger sleep manually via the Start Menu or by hitting the sleep button on my keyboard, sleep works perfectly; the led's/fans turn off and the computer goes to sleep and will wake up correctly with my mouse or keyboard.

I'm on the latest AGESA 1.0.0.6a firmware and have the CPU (1700) oc'ed to 3.8GHz and RAM at 2933 MHz. Windows power plan is set to performance.

Anyone have any suggestions?

You are using Windows???

When using the Windows High Performance power plan, the default setting for "Put the computer to sleep:" is Never.

Did you change the default, Put the computer to sleep: setting in the High Performance power plan? Please check what it is set to now.

Given your description of the PC after (possibly) entering Sleep mode (fans running, etc), and the default Sleep setting for the High Performance power plan, it does not seem as if it is entering Sleep mode at all automatically.

What happens when you move or click the mouse when the PC is not actually in Sleep mode? Do you not get a signal to the monitor? You said the PC does not wake, so I assume that is what happens. What do you do to recover from that situation?
]]> Tue, 25 Jul 2017 05:22:40 +0000 https://forum.asrock.com/forum_posts.asp?TID=5688&PID=33568&title=ab350m-pro4-sleep-doesnt-work-correctly#33568 <![CDATA[AB350M Pro4: Sleep doesn't work correctly : needslipo, Sleep...]]> https://forum.asrock.com/forum_posts.asp?TID=5688&PID=33559&title=ab350m-pro4-sleep-doesnt-work-correctly#33559 Author: MisterJ
Subject: 5688
Posted: 25 Jul 2017 at 1:59am

needslipo, Sleep works fine in my system - see specifications in signature.  Please be sure you are running AMD's latest chip set drivers which include a special Ryzen Power Plan.  Enjoy, John.
]]> Tue, 25 Jul 2017 01:59:52 +0000 https://forum.asrock.com/forum_posts.asp?TID=5688&PID=33559&title=ab350m-pro4-sleep-doesnt-work-correctly#33559 <![CDATA[AB350M Pro4: Sleep doesn't work correctly : I&#039;m having a sleep issue...]]> https://forum.asrock.com/forum_posts.asp?TID=5688&PID=33545&title=ab350m-pro4-sleep-doesnt-work-correctly#33545 Author: needslipo
Subject: 5688
Posted: 24 Jul 2017 at 10:38pm

I'm having a sleep issue where the computer won't wake from sleep if sleep is triggered by letting it idle. It doesn't seem to be entering sleep mode correctly since the monitor shuts off but the led's and fans stay on. 

If I trigger sleep manually via the Start Menu or by hitting the sleep button on my keyboard, sleep works perfectly; the led's/fans turn off and the computer goes to sleep and will wake up correctly with my mouse or keyboard.

I'm on the latest AGESA 1.0.0.6a firmware and have the CPU (1700) oc'ed to 3.8GHz and RAM at 2933 MHz. Windows power plan is set to performance.

Anyone have any suggestions?
]]> Mon, 24 Jul 2017 22:38:55 +0000 https://forum.asrock.com/forum_posts.asp?TID=5688&PID=33545&title=ab350m-pro4-sleep-doesnt-work-correctly#33545