ASRock Forums : AB350 Pro4 USB Keyboard not work

ASRock Forums : AB350 Pro4 USB Keyboard not work https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sun, 05 Apr 2026 04:59:15 +0000 Sun, 30 May 2021 11:51:39 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=5761 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[AB350 Pro4 USB Keyboard not work : ASRock AB350M Pro4 (not R2.0)Logitech...]]> https://forum.asrock.com/forum_posts.asp?TID=5761&PID=87434&title=ab350-pro4-usb-keyboard-not-work#87434 Author: midigark
Subject: 5761
Posted: 30 May 2021 at 11:51am

ASRock AB350M Pro4 (not R2.0)
Logitech G810 Orion AND brand new Logitech G910 Spectrum (keyboards)
RYZEN 5 1600X

After updating BIOS from 3.0 to 5.1 in an attempt to get the USB 3.0 working on a Sabrent USB3 external case with a Samsung 450GB 970 EVO SSD, it was discovered that the brand new USB 3 dongle cable was defective and only running at USB 2.0 speeds. (Sabrent tested good with new cable on different system)

Still at BIOS 5.10

Updated memory and tested Geil Orion 32GB (2x16) ran at 2166 and now at 3000 without problems.

At seemingly random intervals, the 4 year old Logitech G810 began to glitch and stop working.

There were no problems prior to updating to BIOS 5.10

The case was just cleaned, new fans (Noctua) and all parts/cables reseated except CPU.

Keyboard has been plugged into the "keyboard" USB 2.0 port above the PS2 connector, it is now plugged into one down by the RJ-45 port.

Still locking up.

Windows is current version and completely up to date.

I have 3 BIOS updates remaining: 5.5 / 5.8 / 5.9
Is there any chance that one of those is going to help with this USB Issue?]]> Sun, 30 May 2021 11:51:39 +0000 https://forum.asrock.com/forum_posts.asp?TID=5761&PID=87434&title=ab350-pro4-usb-keyboard-not-work#87434 <![CDATA[AB350 Pro4 USB Keyboard not work : can i update my bios to the latest?...]]> https://forum.asrock.com/forum_posts.asp?TID=5761&PID=54505&title=ab350-pro4-usb-keyboard-not-work#54505 Author: zombeesama
Subject: 5761
Posted: 06 Aug 2018 at 5:25pm

can i update my bios to the latest? my current bios is 2.40 my mobo is AB350M pro4... suddenly i experienced a problem about my mouse and keyboard attached to Mobo USB ports... it stops working then works again vice-versa, like i can hear it through the headphones disconnecting then connect again...its so disturbing..
will bios update fix this?]]> Mon, 06 Aug 2018 17:25:38 +0000 https://forum.asrock.com/forum_posts.asp?TID=5761&PID=54505&title=ab350-pro4-usb-keyboard-not-work#54505 <![CDATA[AB350 Pro4 USB Keyboard not work : Dear iampooh23,Greetings, this...]]> https://forum.asrock.com/forum_posts.asp?TID=5761&PID=34406&title=ab350-pro4-usb-keyboard-not-work#34406 Author: ASRock_TSD
Subject: 5761
Posted: 15 Aug 2017 at 3:18pm

Dear iampooh23,

Greetings, this is ASRock TSD.

Regarding your USB port problem, we would like to provide some suggestions:

1. Please refer below link to upgrade latest BIOS P3.00 for verifying.

http://www.asrock.com/MB/AMD/AB350%20Pro4/index.asp#BIOS

2. Please check if USB device is connected properly.

3. Please connect the USB device to other USB ports to verify.

4. If possible, please connect other USB devices to verify.

5. If possible, please install another USB front panel to verify.

6. If possible, please use this USB to install on another motherboard to make sure this USB could work successfully.

Thanks!

All the best,

ASRock TSD

]]> Tue, 15 Aug 2017 15:18:34 +0000 https://forum.asrock.com/forum_posts.asp?TID=5761&PID=34406&title=ab350-pro4-usb-keyboard-not-work#34406 <![CDATA[AB350 Pro4 USB Keyboard not work : iampooh23 wrote:With USB keyboard,...]]> https://forum.asrock.com/forum_posts.asp?TID=5761&PID=33920&title=ab350-pro4-usb-keyboard-not-work#33920 Author: parsec
Subject: 5761
Posted: 01 Aug 2017 at 10:50pm

iampooh23 wrote:

With USB keyboard, I can?�t get into BIOS via press F2 or DEL.

Even though the light on the keyboard comes on, key presses aren't registering and I can't get beyond this screen.

And I just bought the ps/2 keyboard today to try and solve it.

I just tried taking the CMOS battery out for 20 mins and then replacing it, that did not solve the problem. Please advise.

Which USB port did you use with your USB keyboard? A USB 2.0 or USB 3.0?

Did you try a USB 2.0 port with your keyboard? What model USB keyboard are you using?

What OS or version of Windows are you using? Or did you not install an OS yet?
]]> Tue, 01 Aug 2017 22:50:28 +0000 https://forum.asrock.com/forum_posts.asp?TID=5761&PID=33920&title=ab350-pro4-usb-keyboard-not-work#33920 <![CDATA[AB350 Pro4 USB Keyboard not work : With USB keyboard, I can?�t get...]]> https://forum.asrock.com/forum_posts.asp?TID=5761&PID=33913&title=ab350-pro4-usb-keyboard-not-work#33913 Author: iampooh23
Subject: 5761
Posted: 01 Aug 2017 at 5:14pm

With USB keyboard, I can?�t get into BIOS via press F2 or DEL.

Even though the light on the keyboard comes on, key presses aren't registering and I can't get beyond this screen.

And I just bought the ps/2 keyboard today to try and solve it.

I just tried taking the CMOS battery out for 20 mins and then replacing it, that did not solve the problem. Please advise.

Edited by iampooh23 - 01 Aug 2017 at 5:56pm]]> Tue, 01 Aug 2017 17:14:31 +0000 https://forum.asrock.com/forum_posts.asp?TID=5761&PID=33913&title=ab350-pro4-usb-keyboard-not-work#33913