https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Tue, 07 Apr 2026 08:17:25 +0000 Wed, 27 Sep 2017 01:04:37 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=6171 https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ https://forum.asrock.com/forum_posts.asp?TID=6171&PID=36866&title=memory-address-issues#36866 Author: Svelva
Subject: 6171
Posted: 27 Sep 2017 at 1:04am

Errrr I found the problem, it was my Xonar DGX Asus sound card ;v;
I can't uninstall it because I can't have sound ;v;
The uni driver doesn't change anything.
I'll try some things on the Xonar panel to try to solve the problem.
]]> Wed, 27 Sep 2017 01:04:37 +0000 https://forum.asrock.com/forum_posts.asp?TID=6171&PID=36866&title=memory-address-issues#36866 https://forum.asrock.com/forum_posts.asp?TID=6171&PID=36863&title=memory-address-issues#36863 Author: Svelva
Subject: 6171
Posted: 26 Sep 2017 at 11:03pm

Please help ;w;]]> Tue, 26 Sep 2017 23:03:15 +0000 https://forum.asrock.com/forum_posts.asp?TID=6171&PID=36863&title=memory-address-issues#36863 https://forum.asrock.com/forum_posts.asp?TID=6171&PID=36815&title=memory-address-issues#36815 Author: Svelva
Subject: 6171
Posted: 26 Sep 2017 at 12:00am

Nothing? ;-;]]> Tue, 26 Sep 2017 00:00:04 +0000 https://forum.asrock.com/forum_posts.asp?TID=6171&PID=36815&title=memory-address-issues#36815 https://forum.asrock.com/forum_posts.asp?TID=6171&PID=36726&title=memory-address-issues#36726 Author: Svelva
Subject: 6171
Posted: 24 Sep 2017 at 6:03pm

I have a laptop with Windows 10 with Skype and Origin, and I don't have any popup on shutdown.
I have the latest version, and yes, the installation is new (2-3 months), the problem happened 1 month earlier.
I installed the latest drivers, but I still have the popups.
When they're closed I don't have the message.
I don't think so, because when I uninstalled Origin and reboot, Skype still gave me the message.
My Windows drive is a SATA SSD, the Samsung SSD 850 Pro 1TB
]]> Sun, 24 Sep 2017 18:03:45 +0000 https://forum.asrock.com/forum_posts.asp?TID=6171&PID=36726&title=memory-address-issues#36726 https://forum.asrock.com/forum_posts.asp?TID=6171&PID=36711&title=memory-address-issues#36711 Author: parsec
Subject: 6171
Posted: 24 Sep 2017 at 10:39am

Svelva wrote: Hello, first sorry if my english isn't good, I'm french ;v; So, I have problems with 2 programs, Skype and Origin, when I shutdown my PC, if those 2 programs are open, I have 2 popups (one for Skype and one for Origin) telling me that the memory at the address [address] couldn't be "read" or "written". My memory modules (2 of 8 GB) are G.Skill Aegis 16 GB 3000 Mhz. I tested them with Memtest, and they don't make any errors. I tried to uninstall and reinstall the concerned program, but it doesn't solve the problem. I already asked on a french forum, but nothing worked, I tried to reinstall Windows without deleting my files, but still, when I reinstall Skype or Origin, the errors popup appear. Even if my memory modules aren't overclocked, I have the popup, so I guess that the OC isn't the problem. My motherboard is an Asrock Z270 Pro4.

If you had Skype and Origin running on another, older PC, and you shutdown that PC, I assume you did not get those two messages?

What version of Windows are you using? Is the Windows installation new for the Z270 PC?

Have you installed the basic Intel drivers for your mother board? That would be the INF driver ver:10.1.1.38 and Intel Management Engine driver ver:11.6.0.1126 software.

http://www.asrock.com/mb/Intel/Z270%20Pro4/index.asp#osW1064

I assume if you closed Skype and Origin before you shutdown the PC, you would not see those messages?

You might just be getting a bad interaction between those two programs and Windows when it shuts down. That means those two programs are still trying to run while Windows has stopped running its networking services, for example, and the two programs have not yet stopped running after Windows sent a termination request to each program. So that is not a problem with your memory, just a problem between the Windows shutdown process and those two programs.

I have occasionally seen a message from Windows Explorer when I shutdown my PCs, that it has a problem. It seems something it depends on has stopped running before it should have stopped running. I've only had that message on PCs that use very fast NVMe SSDs, is that what you are using for the Windows drive?


]]> Sun, 24 Sep 2017 10:39:38 +0000 https://forum.asrock.com/forum_posts.asp?TID=6171&PID=36711&title=memory-address-issues#36711 https://forum.asrock.com/forum_posts.asp?TID=6171&PID=36698&title=memory-address-issues#36698 Author: Svelva
Subject: 6171
Posted: 24 Sep 2017 at 7:38am

Windows says that I have 16 GB of RAM installed, correct.
On the UEFI setup it says that the memory is on dual channel mode.]]> Sun, 24 Sep 2017 07:38:50 +0000 https://forum.asrock.com/forum_posts.asp?TID=6171&PID=36698&title=memory-address-issues#36698 https://forum.asrock.com/forum_posts.asp?TID=6171&PID=36686&title=memory-address-issues#36686 Author: wardog
Subject: 6171
Posted: 24 Sep 2017 at 5:55am

Rt clic k on the Windows Start, select System; Your "Installed RAM", what does it say?

Too on the MAIN tab in the BIOS, does it show Single Channel or Dual Channel?
]]> Sun, 24 Sep 2017 05:55:32 +0000 https://forum.asrock.com/forum_posts.asp?TID=6171&PID=36686&title=memory-address-issues#36686 https://forum.asrock.com/forum_posts.asp?TID=6171&PID=36682&title=memory-address-issues#36682 Author: Svelva
Subject: 6171
Posted: 24 Sep 2017 at 5:01am

Hello, first sorry if my english isn't good, I'm french ;v;

So, I have problems with 2 programs, Skype and Origin, when I shutdown my PC, if those 2 programs are open, I have 2 popups (one for Skype and one for Origin) telling me that the memory at the address [address] couldn't be "read" or "written".
My memory modules (2 of 8 GB) are G.Skill Aegis 16 GB 3000 Mhz.
I tested them with Memtest, and they don't make any errors. I tried to uninstall and reinstall the concerned program, but it doesn't solve the problem.
I already asked on a french forum, but nothing worked, I tried to reinstall Windows without deleting my files, but still, when I reinstall Skype or Origin, the errors popup appear. Even if my memory modules aren't overclocked, I have the popup, so I guess that the OC isn't the problem.
My motherboard is an Asrock Z270 Pro4. ]]> Sun, 24 Sep 2017 05:01:47 +0000 https://forum.asrock.com/forum_posts.asp?TID=6171&PID=36682&title=memory-address-issues#36682