ASRock Forums : Bluetooth stopped working x370 gaming itx-ac

Bluetooth stopped working x370 gaming itx-ac : IMAGESPECIFICATIONS: /Online -...

Sun, 08 Apr 2018 21:18:21 +0000

Author: retinoschisis
Subject: 6371
Posted: 08 Apr 2018 at 9:18pm

IMAGE SPECIFICATIONS:

/Online - Targets the running operating system.
/Image - Specifies the path to the root directory of an
offline Windows image.

DISM OPTIONS:

/English- Displays command line output in English.
/Format - Specifies the report output format.
/WinDir - Specifies the path to the Windows directory.
/SysDriveDir- Specifies the path to the system-loader file named
BootMgr.
/LogPath- Specifies the logfile path.
/LogLevel - Specifies the output level shown in the log (1-4).
/NoRestart - Suppresses automatic reboots and reboot prompts.
/Quiet - Suppresses all output except for error messages.
/ScratchDir - Specifies the path to a scratch directory.

For more information about these DISM options and their arguments, specify an
option immediately before /?.

Examples:
DISM.exe /Mount-Wim /?
DISM.exe /ScratchDir /?
DISM.exe /Image:C:\test\offline /?
DISM.exe /Online /?

Bluetooth stopped working x370 gaming itx-ac : Thank you! I installed it! Now...

Sun, 08 Apr 2018 21:17:33 +0000

Author: retinoschisis
Subject: 6371
Posted: 08 Apr 2018 at 9:17pm

Thank you! I installed it! Now DISM looks like this:

Deployment Image Servicing and Management tool
Version: 6.1.7600.16385

DISM.exe [dism_options] {WIM_command} []
DISM.exe {/Image: | /Online} [dism_options]
{servicing_command} []

DESCRIPTION:

DISM enumerates, installs, uninstalls, configures, and updates features
and packages in Windows images. The commands that are available depend
on the image being serviced and whether the image is offline or running.

WIM COMMANDS:

/Get-MountedWimInfo - Displays information about mounted WIM images.
/Get-WimInfo- Displays information about images in a WIM file.
/Commit-Wim - Saves changes to a mounted WIM image.
/Unmount-Wim- Unmounts a mounted WIM image.
/Mount-Wim - Mounts an image from a WIM file.
/Remount-Wim- Recovers an orphaned WIM mount directory.
/Cleanup-Wim- Deletes resources associated with mounted WIM
images that are corrupt.

Bluetooth stopped working x370 gaming itx-ac : The /RestoreHealth option is...

Sun, 08 Apr 2018 20:58:32 +0000

Author: kerberos_20
Subject: 6371
Posted: 08 Apr 2018 at 8:58pm

The /RestoreHealth option is only available since Windows 8. For Windows 7, Microsoft backported the /ScanHealth option which does the same like RestoreHealth with the update KB2966583.

Bluetooth stopped working x370 gaming itx-ac : Thanks! Not sure what you mean...

Sun, 08 Apr 2018 20:50:53 +0000

Author: retinoschisis
Subject: 6371
Posted: 08 Apr 2018 at 8:50pm

Thanks! Not sure what you mean in #3: "repair sfc into working again"

Also, in Win7 DISM, it's not acceptable to use /RestoreHealth. Hope that's ok.

But now I followed all your instructions. You are very kind.

I'm trying to analyze the DISM log results.

Also I tried a System Restore.

Bluetooth stopped working x370 gaming itx-ac : 1. Press Win + R to open Run dialog...

Sun, 08 Apr 2018 20:06:49 +0000

Author: kerberos_20
Subject: 6371
Posted: 08 Apr 2018 at 8:06pm

1. Press Win + R to open Run dialog and type: cmd to open Command Prompt;
2. Type: Dism /Online /Cleanup-Image /RestoreHealth and hit Enter;
3. Reboot PC to keep all changes and repair sfc into working again.

then run scf /scannow again

Bluetooth stopped working x370 gaming itx-ac : Thank you for helping.This is...

Sun, 08 Apr 2018 18:34:06 +0000

Author: retinoschisis
Subject: 6371
Posted: 08 Apr 2018 at 6:34pm

Thank you for helping.

This is from the Unknown Device > Properties

This device is not configured correctly. (Code 1)

To find a driver for this device, click Update Driver.

There were some scannow errors but i'm not sure how to proceed. For example there appears to be a problem with iassdo.dll.mui.

Edited by retinoschisis - 08 Apr 2018 at 7:42pm

Bluetooth stopped working x370 gaming itx-ac : that doesnt tells muchlook in...

Sun, 08 Apr 2018 18:30:31 +0000

Author: kerberos_20
Subject: 6371
Posted: 08 Apr 2018 at 6:30pm

that doesnt tells much
look in device manager for that bluetooth device and click on details
if it shows some error code
if its just driver not instaleed (code 28)
then try to look for some info in windows logs

if it is code 10 than u need different drivers

also make sure your windows is clean
run sfc /scannow

Bluetooth stopped working x370 gaming itx-ac : The adapter worked for over a...

Sun, 08 Apr 2018 18:11:02 +0000

Author: retinoschisis
Subject: 6371
Posted: 08 Apr 2018 at 6:11pm

The adapter worked for over a year, then suddenly stopped. Tried to reinstall drivers and failed.

The dialog looks like this below. I think it's Error #1 but I'm not certain. Thank you.

============================

Windows encountered a problem installing the driver software for your device

Windows found driver software for your device but encountered an error while attempting to install it.

Qualcomm Atheros AR9462 Bluetooth 4.0 + HS

One of the installers for this device cannot perform the installation at this time.

=============================

Edited by retinoschisis - 08 Apr 2018 at 6:13pm

Bluetooth stopped working x370 gaming itx-ac : if u cant install drivers, than...

Sun, 08 Apr 2018 17:57:02 +0000

Author: kerberos_20
Subject: 6371
Posted: 08 Apr 2018 at 5:57pm

if u cant install drivers, than it will not work for sure
windows should be telling you why it cant install it, maybe u can shows us some error code?

Bluetooth stopped working x370 gaming itx-ac : Is it possible for a Bluetooth...

Sun, 08 Apr 2018 07:09:21 +0000

Author: retinoschisis
Subject: 6371
Posted: 08 Apr 2018 at 7:09am

Is it possible for a Bluetooth module to spontaneously malfunction permanently? I cleared the CMOS and still cannot successfully load drivers for the device. Thanks for your attention.