ASRock Forums : New PC build - Screen black on start up https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Mon, 08 Jun 2026 22:52:21 +0000 Wed, 29 Nov 2017 08:43:16 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=6747 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[New PC build - Screen black on start up : Thanks, Stov3, I hoped that would...]]> https://forum.asrock.com/forum_posts.asp?TID=6747&PID=40134&title=new-pc-build-screen-black-on-start-up#40134 Author: MisterJ
Subject: 6747
Posted: 29 Nov 2017 at 8:43am

Thanks, Stov3,  I hoped that would be a quick fix.  I recommend you install a fresh copy of W10.  Please use the W10 Media Creation tool to make a USB stick with the latest W10.  Boot the USB stick and install W10 where you want it, being sure to Format the volume first.  Please let us know how it goes.  Good luck and enjoy, John.
]]> Wed, 29 Nov 2017 08:43:16 +0000 https://forum.asrock.com/forum_posts.asp?TID=6747&PID=40134&title=new-pc-build-screen-black-on-start-up#40134 <![CDATA[New PC build - Screen black on start up : Alright, I couldn&#039;t wait...]]> https://forum.asrock.com/forum_posts.asp?TID=6747&PID=40125&title=new-pc-build-screen-black-on-start-up#40125 Author: Stov3
Subject: 6747
Posted: 29 Nov 2017 at 5:39am

Alright, I couldn't wait any longer to test so I went and picked the computer up. I reset those settings you suggested, saved and exited and the same problem reoccurred.

Steven
]]> Wed, 29 Nov 2017 05:39:50 +0000 https://forum.asrock.com/forum_posts.asp?TID=6747&PID=40125&title=new-pc-build-screen-black-on-start-up#40125 <![CDATA[New PC build - Screen black on start up : There is no iGPU on Ryzen CPUs...]]> https://forum.asrock.com/forum_posts.asp?TID=6747&PID=40114&title=new-pc-build-screen-black-on-start-up#40114 Author: Xaltar
Subject: 6747
Posted: 29 Nov 2017 at 1:17am

There is no iGPU on Ryzen CPUs so that explains there being no signal when connected to the motherboard DVI port. 

Let us know how resetting to defaults goes for you.
]]> Wed, 29 Nov 2017 01:17:07 +0000 https://forum.asrock.com/forum_posts.asp?TID=6747&PID=40114&title=new-pc-build-screen-black-on-start-up#40114 <![CDATA[New PC build - Screen black on start up : OK, Stov3, I understand that process....]]> https://forum.asrock.com/forum_posts.asp?TID=6747&PID=40113&title=new-pc-build-screen-black-on-start-up#40113 Author: MisterJ
Subject: 6747
Posted: 29 Nov 2017 at 1:04am

OK, Stov3, I understand that process.  I am surprised that did not work.  You are welcome and perhaps others will have suggestions.  W10 should bring lots of drivers and I suspect that if you were seeing video on W7 that the GPU fans were running.  I'll look a little closer.  Enjoy, John.
]]> Wed, 29 Nov 2017 01:04:03 +0000 https://forum.asrock.com/forum_posts.asp?TID=6747&PID=40113&title=new-pc-build-screen-black-on-start-up#40113 <![CDATA[New PC build - Screen black on start up : No, I did not have to use a Windows...]]> https://forum.asrock.com/forum_posts.asp?TID=6747&PID=40110&title=new-pc-build-screen-black-on-start-up#40110 Author: Stov3
Subject: 6747
Posted: 29 Nov 2017 at 12:37am

No, I did not have to use a Windows 10 key, I used a Windows 7 keys - Windows offers a free upgrade to Windows 10 if you use assistive technologies.

Link:
https://www.microsoft.com/en-us/accessibility/windows10upgrade

I ran the installer once windows 7 was booted up on the new build computer.

I'm currently at work so I can't try the fix at this time, but I will report back when I am able to (Thursday morning)

Thank you for your reply,
Steven
]]> Wed, 29 Nov 2017 00:37:55 +0000 https://forum.asrock.com/forum_posts.asp?TID=6747&PID=40110&title=new-pc-build-screen-black-on-start-up#40110 <![CDATA[New PC build - Screen black on start up : Stov3, I would suggest you enter...]]> https://forum.asrock.com/forum_posts.asp?TID=6747&PID=40109&title=new-pc-build-screen-black-on-start-up#40109 Author: MisterJ
Subject: 6747
Posted: 29 Nov 2017 at 12:34am

Stov3, I would suggest you enter BIOS, hit F9 (Load UEFI Defaults), then F10 (Save and Exit).  I do not understand the W7 to W10 upgrade tool you used.  Did you have to have a W10 key?  Enjoy, John.
]]> Wed, 29 Nov 2017 00:34:04 +0000 https://forum.asrock.com/forum_posts.asp?TID=6747&PID=40109&title=new-pc-build-screen-black-on-start-up#40109 <![CDATA[New PC build - Screen black on start up : Problem:When I power on the PC...]]> https://forum.asrock.com/forum_posts.asp?TID=6747&PID=40108&title=new-pc-build-screen-black-on-start-up#40108 Author: Stov3
Subject: 6747
Posted: 29 Nov 2017 at 12:10am

Problem:
When I power on the PC GPU fans spin I see Motherboard Logo, after a few seconds the screen goes black & monitor gives the no signal message on the screen.

Back Story:
Upgrades the Motherboard, CPU & Ram, Used previous PSU & GPU.  (However the PSU was used in another computer, so I have never used this PSU with this GPU - previous PSU was 360w, PSU worked fine in the second computer for a GTX 560Ti - the only difference being it used 2 x 6 pins where 970 used 6 pin and 8 pin, which I'm supplying a 6 pin and a 6+2 pin to GPU) 

Had problems with installing windows (due to USBs not working past BIOS, when I got to windows install screen no USBs work 2.0 or 3.0 - Could not find option in BIOS to enable Legacy drivers) on this computer so I used another computer to final windows on my SSD (then swapped it ower to current computer - specs below) Once SSD was installed, Windows 7 loaded up fine, used windows 10 upgrade tool, after restarting this problem occurred. I did not verify when running on Windows 7 if GPU fans were spinning (the DVI was plugged into the GPU DVI) & did not install video drivers before reformatting to Windows 10. I selected wipe the SSD as I did not want any problems since I had installed the OS on another system with different components. So it should have been a fresh install of Windows 10.

-I've tried to start the computer with the DVI plugged into motherboard DVI and no signal at all.
-I've tried to boot in safe mode with no success.

Specs:
Motherboard: ASRock AB350M Pro4
GPU: Asus GTX970
CPU: Ryzen 7 1700X
Ram: G.Skill 8gx2 2666Mhz
OS: Windows 10
HD: 260gb SSD
PSU: 750w
]]> Wed, 29 Nov 2017 00:10:58 +0000 https://forum.asrock.com/forum_posts.asp?TID=6747&PID=40108&title=new-pc-build-screen-black-on-start-up#40108