ASRock Forums : [Solved] Strange Issue Between Motherboard and GPU https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sun, 17 May 2026 05:16:45 +0000 Mon, 18 Dec 2017 22:39:51 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=6988 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[[Solved] Strange Issue Between Motherboard and GPU : Amantalado wrote:Looking around,...]]> https://forum.asrock.com/forum_posts.asp?TID=6988&PID=41314&title=solved-strange-issue-between-motherboard-and-gpu#41314 Author: zlobster
Subject: 6988
Posted: 18 Dec 2017 at 10:39pm

Originally posted by Amantalado Amantalado wrote:

Looking around, it looks like RX 580 doesn't play nice at all with Windows 8.1. I'll try upgrading to 10 along with gettings Drivers for the Card itself.

Win 10 upgrade is free (for now at least), if you have a valid key for Win 7 or above.
]]> Mon, 18 Dec 2017 22:39:51 +0000 https://forum.asrock.com/forum_posts.asp?TID=6988&PID=41314&title=solved-strange-issue-between-motherboard-and-gpu#41314 <![CDATA[[Solved] Strange Issue Between Motherboard and GPU : i think you can upgrade to win10...]]> https://forum.asrock.com/forum_posts.asp?TID=6988&PID=41313&title=solved-strange-issue-between-motherboard-and-gpu#41313 Author: datonyb
Subject: 6988
Posted: 18 Dec 2017 at 10:39pm

i think you can upgrade to win10 direct thru your windows 8 app shop thingie

(dont quote me i totally skipped that win8 nightmare)

try the amd radeon driver install first though it might be a simple fix

allthough ryzen is more suited for win10
]]> Mon, 18 Dec 2017 22:39:01 +0000 https://forum.asrock.com/forum_posts.asp?TID=6988&PID=41313&title=solved-strange-issue-between-motherboard-and-gpu#41313 <![CDATA[[Solved] Strange Issue Between Motherboard and GPU : Looking around, it looks like...]]> https://forum.asrock.com/forum_posts.asp?TID=6988&PID=41312&title=solved-strange-issue-between-motherboard-and-gpu#41312 Author: Amantalado
Subject: 6988
Posted: 18 Dec 2017 at 10:32pm

Looking around, it looks like RX 580 doesn't play nice at all with Windows 8.1. I'll try upgrading to 10 along with gettings Drivers for the Card itself.]]> Mon, 18 Dec 2017 22:32:22 +0000 https://forum.asrock.com/forum_posts.asp?TID=6988&PID=41312&title=solved-strange-issue-between-motherboard-and-gpu#41312 <![CDATA[[Solved] Strange Issue Between Motherboard and GPU : heres afew facts you cannot use...]]> https://forum.asrock.com/forum_posts.asp?TID=6988&PID=41309&title=solved-strange-issue-between-motherboard-and-gpu#41309 Author: datonyb
Subject: 6988
Posted: 18 Dec 2017 at 9:38pm

heres afew facts

you cannot use the onboard video connector because you dont have any (the ryzen dosnt have any graphics in it )

windows is misreporting the graphics as to see anything on screen you have to be using the rx580

and lastly save yourself a real drama use win10 the ryzen just isnt happy using anything lower (you can still use your win8 key for win 10 as long as you download the win10 from microsoft 'media creation tool ' this will allow you to use the win8 key on the same version eg win10 64bit pro

i suggest for graphics driver to install
amd radeon adrealin pack from the amd support website
]]> Mon, 18 Dec 2017 21:38:04 +0000 https://forum.asrock.com/forum_posts.asp?TID=6988&PID=41309&title=solved-strange-issue-between-motherboard-and-gpu#41309 <![CDATA[[Solved] Strange Issue Between Motherboard and GPU : Amantalado wrote:Now, everything...]]> https://forum.asrock.com/forum_posts.asp?TID=6988&PID=41308&title=solved-strange-issue-between-motherboard-and-gpu#41308 Author: PetrolHead
Subject: 6988
Posted: 18 Dec 2017 at 9:35pm

Originally posted by Amantalado Amantalado wrote:

Now, everything is hooked up, all the lights are on, and the monitor's cable is connected to the graphics card port rather than the motherboard. Monitor is fine, computer starts and loads very quickly, except it appears that despite having my monitor specifically using the Graphics Card to display from, the system is sticking to Windows Integrated Graphics. When I try to use the Motherboard's port for the Monitor cable, it simply goes dark and doesn't register a feed.


There is no integrated graphics on your system. The motherboard's port is meant to be used when pairing the motherboard with an AMD APU. Without it, it doesn't output anything. The "Windows Integrated Graphics" may be a poor way to let you know that Windows is using some generic drivers for your GPU. Have you downloaded AMD's newest drivers for the RX 580 and installed them?
]]> Mon, 18 Dec 2017 21:35:17 +0000 https://forum.asrock.com/forum_posts.asp?TID=6988&PID=41308&title=solved-strange-issue-between-motherboard-and-gpu#41308 <![CDATA[[Solved] Strange Issue Between Motherboard and GPU : RX 580 doesn&#039;t work on Windows...]]> https://forum.asrock.com/forum_posts.asp?TID=6988&PID=41305&title=solved-strange-issue-between-motherboard-and-gpu#41305 Author: Amantalado
Subject: 6988
Posted: 18 Dec 2017 at 9:26pm

[Solved] RX 580 doesn't work on Windows 8/8.1.
Hello I will try to keep this succinct, first my build is new and just put together:

AB350M Pro4 Micro ATX AM4 Motherboard
Ryzen 5 1600X 3.6GHz 6-Core Processor
960 EVO 1TB M.2-2280 Solid State Drive
Vengeance LPX 16GB (2 x 8GB) DDR4-3000 Memory
Radeon RX 580 8GB Red Devil Video Card
VG248QE 24.0" 1920x1080 144Hz Monitor
SuperNOVA G2 650W 80+ Gold Certified Fully-Modular ATX Power Supply

The software is a basic Windows 8.1 Pro x64 installation via bootable USB. The drivers for the motherboard were installed with the CD that came with it along with the online driver for the AMD All-In-1 installer, which at the end said 'Your Graphics Card is Ready'.

Now, everything is hooked up, all the lights are on, and the monitor's cable is connected to the graphics card port rather than the motherboard. Monitor is fine, computer starts and loads very quickly, except it appears that despite having my monitor specifically using the Graphics Card to display from, the system is sticking to Windows Integrated Graphics. When I try to use the Motherboard's port for the Monitor cable, it simply goes dark and doesn't register a feed. I've also tried different power supply cable configurations on the card, using the 6 pin and then the 8 pin connectors when no change was seen. In the BIOS, the closest thing I found to a Graphics Card option was Advanced\AMD PBS which has just the entry: Primary Video Adaptor: Ext Graphics (PEG) and it is grayed out and unable to be changed.

The only thing I haven't tried is Disabling the Basic Display Adapter in it's Driver Settings, but I get the feeling that I don't want to risk it yet.

I'll take any advice I can get, but my minds coming up blank for the time being.


Edited by Amantalado - 18 Dec 2017 at 11:56pm]]> Mon, 18 Dec 2017 21:26:54 +0000 https://forum.asrock.com/forum_posts.asp?TID=6988&PID=41305&title=solved-strange-issue-between-motherboard-and-gpu#41305