ASRock Forums : H270 Pro4 Must Remove Battery To Boot https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Thu, 09 Apr 2026 17:12:24 +0000 Tue, 16 Jan 2018 07:05:24 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=7189 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[H270 Pro4 Must Remove Battery To Boot : Have now submitted a support request...]]> https://forum.asrock.com/forum_posts.asp?TID=7189&PID=43197&title=h270-pro4-must-remove-battery-to-boot#43197 Author: timb
Subject: 7189
Posted: 16 Jan 2018 at 7:05am

Have now submitted a support request three times. If Asrock truly does not honor its warranties I'm going to ensure nobody buys a product from them ever again. ]]> Tue, 16 Jan 2018 07:05:24 +0000 https://forum.asrock.com/forum_posts.asp?TID=7189&PID=43197&title=h270-pro4-must-remove-battery-to-boot#43197 <![CDATA[H270 Pro4 Must Remove Battery To Boot : ANYBODY!? I just want this company...]]> https://forum.asrock.com/forum_posts.asp?TID=7189&PID=42698&title=h270-pro4-must-remove-battery-to-boot#42698 Author: timb
Subject: 7189
Posted: 10 Jan 2018 at 9:30am

ANYBODY!? I just want this company to honor its warranty.]]> Wed, 10 Jan 2018 09:30:57 +0000 https://forum.asrock.com/forum_posts.asp?TID=7189&PID=42698&title=h270-pro4-must-remove-battery-to-boot#42698 <![CDATA[H270 Pro4 Must Remove Battery To Boot : (If anyone has a phone number...]]> https://forum.asrock.com/forum_posts.asp?TID=7189&PID=42437&title=h270-pro4-must-remove-battery-to-boot#42437 Author: timb
Subject: 7189
Posted: 06 Jan 2018 at 12:40pm

(If anyone has a phone number or some way to get ASRock to respond to warranty replacement requests, please let me know...)]]> Sat, 06 Jan 2018 12:40:23 +0000 https://forum.asrock.com/forum_posts.asp?TID=7189&PID=42437&title=h270-pro4-must-remove-battery-to-boot#42437 <![CDATA[H270 Pro4 Must Remove Battery To Boot : I see several other people have...]]> https://forum.asrock.com/forum_posts.asp?TID=7189&PID=42386&title=h270-pro4-must-remove-battery-to-boot#42386 Author: timb
Subject: 7189
Posted: 06 Jan 2018 at 3:32am

I see several other people have had this problem, but my H270 Pro4 must have the CMOS completely reset via battery removal whenever it is disconnected from power. This motherboard is going in a server rack, meaning that I physically cannot put it in the rack since I will have to disconnect the power, and cannot re-open the case to remove the battery, etc, in order to get it to respond again.

System is completely dead upon restoring power, no Ethernet lights, etc. until taking system apart and removing the battery (CMOS jumper is not enough).  I have already filed a technical inquiry and I just want to return the item and get an RMA but ASRock is being completely unresponsive. 

Yes, I have the CMOS jumper in the right position and I have tried multiple power buttons. 
]]> Sat, 06 Jan 2018 03:32:33 +0000 https://forum.asrock.com/forum_posts.asp?TID=7189&PID=42386&title=h270-pro4-must-remove-battery-to-boot#42386