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  <title>ASRock Forums : X399 - CPU fans, but no debug error codes</title>
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   <title><![CDATA[X399 - CPU fans, but no debug error codes : Issues like this, the most concrete...]]></title>
   <link>https://forum.asrock.com/forum_posts.asp?TID=7267&amp;PID=42878&amp;title=x399-cpu-fans-but-no-debug-error-codes#42878</link>
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    <![CDATA[<strong>Author:</strong> <a href="https://forum.asrock.com/member_profile.asp?PF=7082">ssateneth</a><br /><strong>Subject:</strong> 7267<br /><strong>Posted:</strong> 12 Jan 2018 at 12:04pm<br /><br />Issues like this, the most concrete way to find out what is wrong is replacing each part (or testing each part in a known working PC) until you get a working system. Expensive and/or inconvenient, sure, but beats speculation.]]>
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   <pubDate>Fri, 12 Jan 2018 12:04:09 +0000</pubDate>
   <guid isPermaLink="true">https://forum.asrock.com/forum_posts.asp?TID=7267&amp;PID=42878&amp;title=x399-cpu-fans-but-no-debug-error-codes#42878</guid>
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   <title><![CDATA[X399 - CPU fans, but no debug error codes :   MisterJ wrote:rgzeta, never...]]></title>
   <link>https://forum.asrock.com/forum_posts.asp?TID=7267&amp;PID=42870&amp;title=x399-cpu-fans-but-no-debug-error-codes#42870</link>
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    <![CDATA[<strong>Author:</strong> <a href="https://forum.asrock.com/member_profile.asp?PF=8223">rgzeta</a><br /><strong>Subject:</strong> 7267<br /><strong>Posted:</strong> 12 Jan 2018 at 10:33am<br /><br /><table width="99%"><tr><td class="BBquote"><img src="forum_images/quote_box.png" title="Originally posted by MisterJ" alt="Originally posted by MisterJ" style="vertical-align: text-bottom;" /> <strong>MisterJ wrote:</strong><br /><br /><a href="" target="_blank" rel="nofollow"></a>rgzeta, never too early to get ASRock Technical support involved.&nbsp; What UEFI version are you running?&nbsp; Can you open UEFI?&nbsp; Do you have both 4-pin and 8-pin CPU power cables connected?&nbsp; Are they both CPU and not PCIe and oriented correctly.&nbsp; More than one person had a 4-pin rotated 90 degrees.&nbsp; Also make sure the PCIe power connectors are correct.&nbsp; Can you beg/borrow a higher power power supply?<br>Debug codes link:&nbsp; http://forum.hwbot.org/showthread.php?t=16017<br>C0 - OEM BDS initialization codes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; BDS is Boot Device Selection.&nbsp; What are you trying to boot?&nbsp; Can you try booting an old time SATA drive?&nbsp; Enjoy, John. <br></td></tr></table><div><br></div><div>I don't know what UEFI version I have, as I can't get it to POST, much less get to the UEFI screen.</div><div><br></div><div>I do have both cables; both are connected; both are indeed CPU and not PCIe; both are oriented correctly, unless I've suddenly developed spatial visualization problems. I'm aware of the possibility of rotating the 4-pin by 90 degrees and have checked for that.</div><div><br></div><div>One thing to consider - the second 12V CPU cable (used in the 4-pin slot) doesn't have the in-line capacitor that the ones that come with my PSU do. I don't think that should materially affect things, but maybe they do?</div><div><br></div><div>Borrowing a higher wattage PSU from another system is perhaps possible, but I'd want to be pretty sure that it'll help to justify off-lining that.</div><div><br></div><div>I'm technically not attaching any storage media (really I just want to get to UEFI).</div>]]>
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   <pubDate>Fri, 12 Jan 2018 10:33:46 +0000</pubDate>
   <guid isPermaLink="true">https://forum.asrock.com/forum_posts.asp?TID=7267&amp;PID=42870&amp;title=x399-cpu-fans-but-no-debug-error-codes#42870</guid>
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   <title><![CDATA[X399 - CPU fans, but no debug error codes : rgzeta, never too early to get...]]></title>
   <link>https://forum.asrock.com/forum_posts.asp?TID=7267&amp;PID=42864&amp;title=x399-cpu-fans-but-no-debug-error-codes#42864</link>
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    <![CDATA[<strong>Author:</strong> <a href="https://forum.asrock.com/member_profile.asp?PF=5501">MisterJ</a><br /><strong>Subject:</strong> 7267<br /><strong>Posted:</strong> 12 Jan 2018 at 9:40am<br /><br /><a href="" target="_blank" rel="nofollow"></a>rgzeta, never too early to get ASRock Technical support involved.&nbsp; What UEFI version are you running?&nbsp; Can you open UEFI?&nbsp; Do you have both 4-pin and 8-pin CPU power cables connected?&nbsp; Are they both CPU and not PCIe and oriented correctly.&nbsp; More than one person had a 4-pin rotated 90 degrees.&nbsp; Also make sure the PCIe power connectors are correct.&nbsp; Can you beg/borrow a higher power power supply?<br>Debug codes link:&nbsp; http://forum.hwbot.org/showthread.php?t=16017<br>C0 - OEM BDS initialization codes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; BDS is Boot Device Selection.&nbsp; What are you trying to boot?&nbsp; Can you try booting an old time SATA drive?&nbsp; Enjoy, John. <br>]]>
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   <pubDate>Fri, 12 Jan 2018 09:40:22 +0000</pubDate>
   <guid isPermaLink="true">https://forum.asrock.com/forum_posts.asp?TID=7267&amp;PID=42864&amp;title=x399-cpu-fans-but-no-debug-error-codes#42864</guid>
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   <title><![CDATA[X399 - CPU fans, but no debug error codes : Hi all,I have an X399 Taichi motherboard...]]></title>
   <link>https://forum.asrock.com/forum_posts.asp?TID=7267&amp;PID=42861&amp;title=x399-cpu-fans-but-no-debug-error-codes#42861</link>
   <description>
    <![CDATA[<strong>Author:</strong> <a href="https://forum.asrock.com/member_profile.asp?PF=8223">rgzeta</a><br /><strong>Subject:</strong> 7267<br /><strong>Posted:</strong> 12 Jan 2018 at 9:23am<br /><br />Hi all,<div><br></div><div>I have an X399 Taichi motherboard that has never successfully POSTed. Currently, with a minimal hardware setup (CPU, heatsink, 1 stick of RAM in A2), I get no boot progress and no debug error codes when attempting a boot from the motherboard power button (but I do get CPU fans and of course the decorative LEDs).&nbsp;</div><div><br></div><div>Am I correct in thinking that aside from a BIOS reflash, I only have an RMA remaining to troubleshoot?</div><div><br></div><div>A summary of my previous troubleshooting:</div><div>----</div><div>The overall symptom profile is reminiscent of a previous topic (<a href="http://forum.asrock.com/forum_posts.asp%3FTID=6211&amp;PN=1&amp;title=x399-taichi-w&#111;nt-boot-up" rel="nofollow">http://forum.asrock.com/forum_posts.asp%3FTID=6211&amp;PN=1&amp;title=x399-taichi-wont-boot-up</a>); that person also had only LEDs and no debug codes, but unlike me, also had no CPU fans spinning.</div><div><br></div><div>Prior to this issue, I at least had a C0 code; my initial research uncovered the need for both the 4+4 and the 4-pin 12V lines. I got another cable for the 4-pin line (confirmed compatibility with ATX standard diagrams and comparing pin-to-pin correspondence with a multimeter). This still didn't clear the C0 code, so I removed all component parts and inspected the CPU and socket. The pins looked ok; I did find some dust on the CPU interface, which I blew off with some compressed air.</div><div><br></div><div>After reseating the CPU and reassembling a minimal setup (CPU, heatsink, 1 stick of RAM in A2), I now had no debug codes (and also no fan). I then attempted a battery-removal CMOS reset, which brought back the CPU fan.</div><div><br></div><div>I have checked the power connectors for orientation and fit on both the MB and the PSU side. I could attempt another CPU reseat, but 1) I'd expect an error code from a bad reseat, and 2) I had a lot of trouble getting the screws to catch each time (Foxconn socket), and I don't want to do that futilely.</div><div><br></div><div>While the PSU is lower-rated than most TR builds, I don't plan to overclock, and I have a low-wattage GPU. My expected power draw should, in principle, fit well within the envelope of a 650W unit.</div><div><br></div><div>The RAM could potentially be an issue (I didn't realize how finicky TR RAM compatibility could be), but I expect an error code from an issue there, not a lack of codes.</div><div><br></div><div><u><b>Part listing:</b></u></div><div><br></div><div><b>CPU</b>: AMD Ryzen Threadripper 1950X (16-core/32-thread)</div><div><b>Motherboard:&nbsp;</b>ASRock X399 Taichi</div><div><b>Cooling</b>: Noctua NH-U14S TR4-SP3 140mm CPU air cooler</div><div><b>RAM</b>: Ballistix Sport LT 32GB Kit (16GBx2) DDR4 2400 MT/s (PC4-19200) DIMM 288-Pin BLS2K16G4D240FSC (White) (x2 Kits to equal 64 GB total)</div><div><b>GPU:&nbsp;</b>ASUS GeForce GT 1030 2GB GDDR5 HDMI DVI Graphics Card (GT1030-2G-CSM)&nbsp;</div><div><b>SSD:&nbsp;</b>Crucial MX300 1TB SATA M.2 (2280) Internal Solid State Drive - CT1050MX300SSD4</div><div><b>PSU:&nbsp;</b>Seasonic FOCUS Plus Series SSR-650FX 650W 80+ Gold ATX12V &amp; EPS12V Full Modular&nbsp;</div><div><b>Case</b>: Corsair Carbide Series 200R Compact ATX Case</div><div><br></div><div><br></div><div><br></div>]]>
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   <pubDate>Fri, 12 Jan 2018 09:23:10 +0000</pubDate>
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