ASRock Forums : Ethernet LAN port issues of my AB350 Pro4. https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sun, 17 May 2026 08:11:03 +0000 Tue, 16 Jan 2018 15:43:11 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=7320 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[Ethernet LAN port issues of my AB350 Pro4. : Dear Checknix,Greetings, this...]]> https://forum.asrock.com/forum_posts.asp?TID=7320&PID=43211&title=ethernet-lan-port-issues-of-my-ab350-pro4#43211 Author: ASRock_TSD
Subject: 7320
Posted: 16 Jan 2018 at 3:43pm

Dear Checknix,

Greetings, this is ASRock TSD.


Regarding your question, we provide some suggestions for verifying:
 
1. Please refer to the user manual (page.25) from the link below to clear CMOS to verify. (Please shut down the AC power)
http://asrock.pc.cdn.bitgravity.com/Manual/AB350%20Pro4.pdf
 
2. Please re-install the OS and then check if the LAN can be detected with inbox driver; try to access the Internet with inbox driver.
    If the symptom stills the same, please install the driver as below to verify.
http://www.asrock.com/MB/AMD/AB350%20Pro4/index.asp#Download
 
3. Please connect the LAN cable to other routers to verify the Ethernet environment.


Thanks!

All the best,
ASRock TSD

]]> Tue, 16 Jan 2018 15:43:11 +0000 https://forum.asrock.com/forum_posts.asp?TID=7320&PID=43211&title=ethernet-lan-port-issues-of-my-ab350-pro4#43211 <![CDATA[Ethernet LAN port issues of my AB350 Pro4. : Once I managed to boot into windows10...]]> https://forum.asrock.com/forum_posts.asp?TID=7320&PID=43208&title=ethernet-lan-port-issues-of-my-ab350-pro4#43208 Author: Checknix
Subject: 7320
Posted: 16 Jan 2018 at 3:10pm

Once I managed to boot into windows10 my ethernet connection was not working. 
I went through device manager and reinstalled the drivers and restarting PC, the device was detected but still not working. 
seemed like an issue with the cable, however, using it on a different computer it was working just fine. 
I installing different versions of drivers from realtek but it couldn't be detected. 
It seems like a hardware issue but the light on the port is still green which confused me as if it were completely broken???
Please someone help me, thanks.



Edited by Checknix - 16 Jan 2018 at 3:14pm]]> Tue, 16 Jan 2018 15:10:34 +0000 https://forum.asrock.com/forum_posts.asp?TID=7320&PID=43208&title=ethernet-lan-port-issues-of-my-ab350-pro4#43208