ASRock Forums : X399 Gaming does not boot up https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 27 Jun 2026 20:45:12 +0000 Tue, 30 Jan 2018 10:33:50 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=7379 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[X399 Gaming does not boot up : Got a new MB yesterday and it...]]> https://forum.asrock.com/forum_posts.asp?TID=7379&PID=44175&title=x399-gaming-does-not-boot-up#44175 Author: Bexley
Subject: 7379
Posted: 30 Jan 2018 at 10:33am

Got a new MB yesterday and it simple boot up. Thanks guys.]]> Tue, 30 Jan 2018 10:33:50 +0000 https://forum.asrock.com/forum_posts.asp?TID=7379&PID=44175&title=x399-gaming-does-not-boot-up#44175 <![CDATA[X399 Gaming does not boot up : they say with electronics it either...]]> https://forum.asrock.com/forum_posts.asp?TID=7379&PID=43830&title=x399-gaming-does-not-boot-up#43830 Author: datonyb
Subject: 7379
Posted: 24 Jan 2018 at 10:17pm

they say with electronics

it either fails in first week or lasts forever
]]> Wed, 24 Jan 2018 22:17:40 +0000 https://forum.asrock.com/forum_posts.asp?TID=7379&PID=43830&title=x399-gaming-does-not-boot-up#43830 <![CDATA[X399 Gaming does not boot up : I am also surprised this time....]]> https://forum.asrock.com/forum_posts.asp?TID=7379&PID=43776&title=x399-gaming-does-not-boot-up#43776 Author: Bexley
Subject: 7379
Posted: 24 Jan 2018 at 7:37am

I am also surprised this time.  I have never seen that a brand new PC parts is faulty since 1999 when I started building up my PCs.

Originally posted by JayB33 JayB33 wrote:

Surely these boards pass QC and startup post tests before they're shipped?

Can we see a photo of your board with the power connectors attached?
]]> Wed, 24 Jan 2018 07:37:47 +0000 https://forum.asrock.com/forum_posts.asp?TID=7379&PID=43776&title=x399-gaming-does-not-boot-up#43776 <![CDATA[X399 Gaming does not boot up : Just returned this mother board...]]> https://forum.asrock.com/forum_posts.asp?TID=7379&PID=43774&title=x399-gaming-does-not-boot-up#43774 Author: Bexley
Subject: 7379
Posted: 24 Jan 2018 at 7:34am

Just returned this mother board to the PC store this morning. A guy tested the board and also could not boot it up. He then swapped my CPU to a spare Taichi board and it worked straightway.

I have filled in a form and will get a new pro gaming board next week since it is currently out stock.
]]> Wed, 24 Jan 2018 07:34:23 +0000 https://forum.asrock.com/forum_posts.asp?TID=7379&PID=43774&title=x399-gaming-does-not-boot-up#43774 <![CDATA[X399 Gaming does not boot up : Surely these boards pass QC and...]]> https://forum.asrock.com/forum_posts.asp?TID=7379&PID=43757&title=x399-gaming-does-not-boot-up#43757 Author: JayB33
Subject: 7379
Posted: 24 Jan 2018 at 5:20am

Surely these boards pass QC and startup post tests before they're shipped?

Can we see a photo of your board with the power connectors attached?]]> Wed, 24 Jan 2018 05:20:23 +0000 https://forum.asrock.com/forum_posts.asp?TID=7379&PID=43757&title=x399-gaming-does-not-boot-up#43757 <![CDATA[X399 Gaming does not boot up : Still could not up the board after...]]> https://forum.asrock.com/forum_posts.asp?TID=7379&PID=43720&title=x399-gaming-does-not-boot-up#43720 Author: Bexley
Subject: 7379
Posted: 23 Jan 2018 at 6:17pm

Still could not up the board after all attempts. Will return it to the seller tomorrow. Thanks everyone. ]]> Tue, 23 Jan 2018 18:17:57 +0000 https://forum.asrock.com/forum_posts.asp?TID=7379&PID=43720&title=x399-gaming-does-not-boot-up#43720 <![CDATA[X399 Gaming does not boot up : probably the board itself. test...]]> https://forum.asrock.com/forum_posts.asp?TID=7379&PID=43712&title=x399-gaming-does-not-boot-up#43712 Author: ssateneth
Subject: 7379
Posted: 23 Jan 2018 at 11:33am

probably the board itself. test the other parts in a known good setup to rule in parts being good. putting parts in a bad board can kill the parts.]]> Tue, 23 Jan 2018 11:33:02 +0000 https://forum.asrock.com/forum_posts.asp?TID=7379&PID=43712&title=x399-gaming-does-not-boot-up#43712 <![CDATA[X399 Gaming does not boot up : to re post above advice this problem...]]> https://forum.asrock.com/forum_posts.asp?TID=7379&PID=43688&title=x399-gaming-does-not-boot-up#43688 Author: datonyb
Subject: 7379
Posted: 23 Jan 2018 at 2:17am

to re post above advice

this problem is usually a case of the power connectors being incorrect
please triple check the board power connectors are ALL cpu/eps labelled and connected in correct orientation (its easier to look at the lip on the board connector and the clip on the power lead )
allthough the different shapes are the designed way to orientate the leads
]]> Tue, 23 Jan 2018 02:17:17 +0000 https://forum.asrock.com/forum_posts.asp?TID=7379&PID=43688&title=x399-gaming-does-not-boot-up#43688 <![CDATA[X399 Gaming does not boot up : You do not need dual channel enabled...]]> https://forum.asrock.com/forum_posts.asp?TID=7379&PID=43678&title=x399-gaming-does-not-boot-up#43678 Author: Xaltar
Subject: 7379
Posted: 22 Jan 2018 at 11:02pm

You do not need dual channel enabled to boot so yes, you can post with one RAM module installed. ]]> Mon, 22 Jan 2018 23:02:05 +0000 https://forum.asrock.com/forum_posts.asp?TID=7379&PID=43678&title=x399-gaming-does-not-boot-up#43678 <![CDATA[X399 Gaming does not boot up : Will the mother board post with...]]> https://forum.asrock.com/forum_posts.asp?TID=7379&PID=43664&title=x399-gaming-does-not-boot-up#43664 Author: Bexley
Subject: 7379
Posted: 22 Jan 2018 at 12:59pm

Will the mother board post with only one stick of memory? In the manual, it shows two sticks must be installed in A2 and B2 to activate dual channel.

Originally posted by zlobster zlobster wrote:

I'd suggest you take out all of the components out. Check and re-seat all power cables. Take the mobo out of the case and lay it on a non-conductive material, e.g. wood, cardboard, etc.

After all this, take out the CPU and check for bent pins in the socket. Re-seat the CPU, its cooler and 1 stick of RAM. Clear the CMOS by taking out the battery, PSU power cord and pressing power on button for 10s.

Put the battery back, plug the PSU power cord in the wall socket. If you don't get any beeps or Dr.Debug codes during boot now, I'd say it's RMA time.
]]> Mon, 22 Jan 2018 12:59:25 +0000 https://forum.asrock.com/forum_posts.asp?TID=7379&PID=43664&title=x399-gaming-does-not-boot-up#43664