ASRock Forums : AB350 Pro4 Boot Issues https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Thu, 07 May 2026 17:08:25 +0000 Mon, 19 Feb 2018 02:16:32 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=7438 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[AB350 Pro4 Boot Issues : I did a couple times. It goes...]]> https://forum.asrock.com/forum_posts.asp?TID=7438&PID=45401&title=ab350-pro4-boot-issues#45401 Author: fmoraes
Subject: 7438
Posted: 19 Feb 2018 at 2:16am

[URL=][/URL]I did a couple times. It goes back to the same screen. I don?�t know if I am doing anything wrong.
I am doing as AsRock instruction. All power off (unplugged from psu) switching the pins to the short position and removing the battery. I left like that for few minutes. I switch the pin back to normal position, install battery again and connect power supply. Turn it on and still same screen... and I try to hit DEL or F2 but I have no access to my MB setup screen.
Is there any problem with this p4.6 BIOS version?

Edited by fmoraes - 19 Feb 2018 at 2:18am]]> Mon, 19 Feb 2018 02:16:32 +0000 https://forum.asrock.com/forum_posts.asp?TID=7438&PID=45401&title=ab350-pro4-boot-issues#45401 <![CDATA[AB350 Pro4 Boot Issues : clear cmos by removing coin battery...]]> https://forum.asrock.com/forum_posts.asp?TID=7438&PID=45387&title=ab350-pro4-boot-issues#45387 Author: datonyb
Subject: 7438
Posted: 19 Feb 2018 at 12:47am

clear cmos by removing coin battery and try again
]]> Mon, 19 Feb 2018 00:47:35 +0000 https://forum.asrock.com/forum_posts.asp?TID=7438&PID=45387&title=ab350-pro4-boot-issues#45387 <![CDATA[AB350 Pro4 Boot Issues : Hi,I am having kind of same problem.My...]]> https://forum.asrock.com/forum_posts.asp?TID=7438&PID=45381&title=ab350-pro4-boot-issues#45381 Author: fmoraes
Subject: 7438
Posted: 19 Feb 2018 at 12:23am

Hi,
I am having kind of same problem.
My AB350 Pro4 came with bios p3.3. I updated to P3.4 as requested before updated to p4.6
I installed Windows 10 Pro after (with BIOS p3.4) but none of my GPU were running (they were detect but I couldn't benchmark them). So I update the BIOS to p4.6. After the installation complete with no problems, the computer reboot and it freezes on the ASROCK motherboard control screen. But now I can't access any of the option.
Please help.
]]> Mon, 19 Feb 2018 00:23:03 +0000 https://forum.asrock.com/forum_posts.asp?TID=7438&PID=45381&title=ab350-pro4-boot-issues#45381 <![CDATA[AB350 Pro4 Boot Issues : The sticker on the bios shows...]]> https://forum.asrock.com/forum_posts.asp?TID=7438&PID=45302&title=ab350-pro4-boot-issues#45302 Author: sbcdickmann
Subject: 7438
Posted: 17 Feb 2018 at 7:53am

The sticker on the bios shows "P3.30." It's the same as in this picture: https://i.imgur.com/FcwW8IE.jpg.


Edited by sbcdickmann - 17 Feb 2018 at 7:55am]]> Sat, 17 Feb 2018 07:53:36 +0000 https://forum.asrock.com/forum_posts.asp?TID=7438&PID=45302&title=ab350-pro4-boot-issues#45302 <![CDATA[AB350 Pro4 Boot Issues : sbcdickmannBios v4.63 setup default...]]> https://forum.asrock.com/forum_posts.asp?TID=7438&PID=45275&title=ab350-pro4-boot-issues#45275 Author: Prodif
Subject: 7438
Posted: 17 Feb 2018 at 1:23am

sbcdickmann
Bios v4.63 setup default ?
]]> Sat, 17 Feb 2018 01:23:35 +0000 https://forum.asrock.com/forum_posts.asp?TID=7438&PID=45275&title=ab350-pro4-boot-issues#45275 <![CDATA[AB350 Pro4 Boot Issues : I checked the memory QVL for...]]> https://forum.asrock.com/forum_posts.asp?TID=7438&PID=45274&title=ab350-pro4-boot-issues#45274 Author: sbcdickmann
Subject: 7438
Posted: 17 Feb 2018 at 12:39am

I checked the memory QVL for the mobo (https://www.asrock.com/MB/AMD/AB350%20Pro4/index.asp#Memory) and my RAM is listed, which is why I chose it, and I've generally had good results with G.SKILL in the past. It just won't boot. I really doubt it's the Ryzen CPU, too.
 
I did exchange for the same mobo. I guess that I can just order a different one and see if that fixes the issue.


Edited by sbcdickmann - 17 Feb 2018 at 12:41am]]> Sat, 17 Feb 2018 00:39:15 +0000 https://forum.asrock.com/forum_posts.asp?TID=7438&PID=45274&title=ab350-pro4-boot-issues#45274 <![CDATA[AB350 Pro4 Boot Issues : Memory compatibility is really...]]> https://forum.asrock.com/forum_posts.asp?TID=7438&PID=45270&title=ab350-pro4-boot-issues#45270 Author: alinadem
Subject: 7438
Posted: 16 Feb 2018 at 11:32pm

Memory compatibility is really meh compared to intel platform in my personal opinion, it could be the issue, did you exchange for the same mobo? You could try different ram, I'd suggest looking at the memory compatibility vendor list just to play it safe, it should still boot without being on that list but the safer the better, I can't imagine it being cpu, it'd be nice to try with a different mobo brand]]> Fri, 16 Feb 2018 23:32:59 +0000 https://forum.asrock.com/forum_posts.asp?TID=7438&PID=45270&title=ab350-pro4-boot-issues#45270 <![CDATA[AB350 Pro4 Boot Issues : And, I&#039;m back. Took it to...]]> https://forum.asrock.com/forum_posts.asp?TID=7438&PID=45237&title=ab350-pro4-boot-issues#45237 Author: sbcdickmann
Subject: 7438
Posted: 16 Feb 2018 at 1:21pm

And, I'm back. Took it to my computer guy, explained everything we'd tried, and he worked on it for about two hours. He couldn't get it to boot, either. He suggested the following, in order:

1) RMA the motherboard, get a new one, and retry.
2) If that fails, replace the G.Skill RAM with a different brand.
3) If that fails, RMA the Ryzen chip.
4) If that fails, get a new video card.

So, I sent the motherboard back to Newegg, and I got the new one tonight.

I treated it like gold, carefully cleaned off the old thermal paste from the CPU and cooler with alcohol, let it dry, and then reapplied thermal paste and got the cpu and cooler installed. I then did everything we did above. I let it boot for 5 minutes.

Nothing.

I tried the memory in A2 and B2 or in A2 alone, and I tried clearing the CMOS again. I let it boot for 5 minutes again.

Nothing.

What do you think? As far as I can tell it's a crap shoot, and the memory seems like the next best possibility.
]]> Fri, 16 Feb 2018 13:21:53 +0000 https://forum.asrock.com/forum_posts.asp?TID=7438&PID=45237&title=ab350-pro4-boot-issues#45237 <![CDATA[AB350 Pro4 Boot Issues : sbcdickmann wrote:I&#039;m...]]> https://forum.asrock.com/forum_posts.asp?TID=7438&PID=44151&title=ab350-pro4-boot-issues#44151 Author: datonyb
Subject: 7438
Posted: 30 Jan 2018 at 1:45am

Originally posted by sbcdickmann sbcdickmann wrote:

I'm going to take it to a local repair shop tomorrow and see if they can test with some other RAM, a different video card, and a new power supply. That way I can figure out whether I just need a new mobo, or if I need to return the RAM and get a different set, or what.

Thanks so much for the help. I really appreciate it, and I'll let you know how this turns out.


sounds like the best plan

if you could update this thread with the final result it would be a great help
]]> Tue, 30 Jan 2018 01:45:30 +0000 https://forum.asrock.com/forum_posts.asp?TID=7438&PID=44151&title=ab350-pro4-boot-issues#44151 <![CDATA[AB350 Pro4 Boot Issues : I&#039;m going to take it to a...]]> https://forum.asrock.com/forum_posts.asp?TID=7438&PID=44118&title=ab350-pro4-boot-issues#44118 Author: sbcdickmann
Subject: 7438
Posted: 29 Jan 2018 at 10:01am

I'm going to take it to a local repair shop tomorrow and see if they can test with some other RAM, a different video card, and a new power supply. That way I can figure out whether I just need a new mobo, or if I need to return the RAM and get a different set, or what.

Thanks so much for the help. I really appreciate it, and I'll let you know how this turns out.
]]> Mon, 29 Jan 2018 10:01:03 +0000 https://forum.asrock.com/forum_posts.asp?TID=7438&PID=44118&title=ab350-pro4-boot-issues#44118