ASRock Forums : Beebox N3000 Broken SATA cable https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Wed, 22 Apr 2026 19:32:23 +0000 Wed, 15 Feb 2017 22:47:11 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=747 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[Beebox N3000 Broken SATA cable : Adam wrote:asRock please get...]]> https://forum.asrock.com/forum_posts.asp?TID=747&PID=23533&title=beebox-n3000-broken-sata-cable#23533 Author: wardog
Subject: 747
Posted: 15 Feb 2017 at 10:47pm

Originally posted by Adam Adam wrote:

asRock please get back to me with the replacement cable.

I have used the form in the links here twice and have only received an automated generic no-reply email telling me to check with my dealer. My dealer tells me to contact asRock?

How can I get a direct message about this SATA cable failing out of the box. It is a horrible design.
Are there any other suppliers of a usable cable?

I only have a 60gb mSATA drive, and am trying to add a 240gb SSD. But the cable got damaged when closing the lid.

Is there an email address for direct contact?

Thanks in advance.




I'm terribly sorry and understand your frustrations.

Use the below email to contact them directly:
support@asrockamerica.com

Explain your issue and for good luck include/attach a copy of your purchase receipt as they may ask/require a copy of it to fulfill your request.

Keep me posted please.



]]> Wed, 15 Feb 2017 22:47:11 +0000 https://forum.asrock.com/forum_posts.asp?TID=747&PID=23533&title=beebox-n3000-broken-sata-cable#23533 <![CDATA[Beebox N3000 Broken SATA cable : asRock please get back to me with...]]> https://forum.asrock.com/forum_posts.asp?TID=747&PID=23526&title=beebox-n3000-broken-sata-cable#23526 Author: Adam
Subject: 747
Posted: 15 Feb 2017 at 9:54pm

asRock please get back to me with the replacement cable.

I have used the form in the links here twice and have only received an automated generic no-reply email telling me to check with my dealer. My dealer tells me to contact asRock?

How can I get a direct message about this SATA cable failing out of the box. It is a horrible design.
Are there any other suppliers of a usable cable?

I only have a 60gb mSATA drive, and am trying to add a 240gb SSD. But the cable got damaged when closing the lid.

Is there an email address for direct contact?

Thanks in advance.


]]> Wed, 15 Feb 2017 21:54:37 +0000 https://forum.asrock.com/forum_posts.asp?TID=747&PID=23526&title=beebox-n3000-broken-sata-cable#23526 <![CDATA[Beebox N3000 Broken SATA cable : taller238 wrote:Hi, I got the...]]> https://forum.asrock.com/forum_posts.asp?TID=747&PID=18453&title=beebox-n3000-broken-sata-cable#18453 Author: parsec
Subject: 747
Posted: 03 Nov 2016 at 9:15am

Originally posted by taller238 taller238 wrote:

Hi, I got the same issue of the sata cable. Even I directly connected to the ssd's plug (w/o mounting to the lid b/c wrong angle), the bios still cannot find the ssd.

So my questions are:
A. Can I install only one 2.5" ssd without the msata hd?
B. I contacted AsRock, will the new cable work both on angle and connection?

Thanks!


Why would the PC need the mSATA drive to work? Unless you installed Windows with the mSATA and another drive in the PC, then whichever drive in the main one, the Windows installation program put the boot/system partition on the other drive.

If you are installing Window again, just use the 2.5" SSD. Take out the mSATA drive, and then put it back if you still want to use it again, but I would check it for any extra partitions.

I'm sorry but I don't understand what you mean by this, "... will the new cable work both on angle and connection?".

I just bought an ASRock DeskMini 110W PC, and it has specialized SATA cables that connect to the board in a unique way. Any non-standard SATA cable will be small and delicate, as the SATA cables supplied with the DeskMini 110 are. They need to fit in the small case and the cable connectors are not made for many insertion and removal cycles. I planned ahead so I only had to connect the cable once, and do everything I can to not disconnect them at all.

Even standard SATA data cables are not meant for more than 25 - 50 connect and disconnect cycles. Usually they won't last that long. I have yet to see a high quality SATA data cable.

I've seen people break the SATA data and power connectors on SSDs. All SATA connections are delicate, be gentle and careful with them.
]]> Thu, 03 Nov 2016 09:15:33 +0000 https://forum.asrock.com/forum_posts.asp?TID=747&PID=18453&title=beebox-n3000-broken-sata-cable#18453 <![CDATA[Beebox N3000 Broken SATA cable : Hi, I got the same issue of the...]]> https://forum.asrock.com/forum_posts.asp?TID=747&PID=18419&title=beebox-n3000-broken-sata-cable#18419 Author: taller238
Subject: 747
Posted: 02 Nov 2016 at 12:47pm

Hi, I got the same issue of the sata cable. Even I directly connected to the ssd's plug (w/o mounting to the lid b/c wrong angle), the bios still cannot find the ssd.

So my questions are:
A. Can I install only one 2.5" ssd without the msata hd?
B. I contacted AsRock, will the new cable work both on angle and connection?

Thanks!
]]> Wed, 02 Nov 2016 12:47:48 +0000 https://forum.asrock.com/forum_posts.asp?TID=747&PID=18419&title=beebox-n3000-broken-sata-cable#18419 <![CDATA[Beebox N3000 Broken SATA cable : mo_wie, go back and follow the...]]> https://forum.asrock.com/forum_posts.asp?TID=747&PID=7742&title=beebox-n3000-broken-sata-cable#7742 Author: wardog
Subject: 747
Posted: 31 Dec 2015 at 4:32pm

mo_wie, go back and follow the advice given in Post #2 of this Thread
]]> Thu, 31 Dec 2015 16:32:46 +0000 https://forum.asrock.com/forum_posts.asp?TID=747&PID=7742&title=beebox-n3000-broken-sata-cable#7742 <![CDATA[Beebox N3000 Broken SATA cable : Hey there,is there any way to...]]> https://forum.asrock.com/forum_posts.asp?TID=747&PID=7739&title=beebox-n3000-broken-sata-cable#7739 Author: mo_wie
Subject: 747
Posted: 31 Dec 2015 at 4:22pm

Hey there,

is there any way to buy or build the SATA cable yourself? Actually I only need to know the pin settings. I couldnt find this information in the manual.


Thanks for your support. The Beebox is a great little fellow!
]]> Thu, 31 Dec 2015 16:22:35 +0000 https://forum.asrock.com/forum_posts.asp?TID=747&PID=7739&title=beebox-n3000-broken-sata-cable#7739 <![CDATA[Beebox N3000 Broken SATA cable : Bluesmanuk wrote: wardog...]]> https://forum.asrock.com/forum_posts.asp?TID=747&PID=6332&title=beebox-n3000-broken-sata-cable#6332 Author: wardog
Subject: 747
Posted: 01 Dec 2015 at 7:16am

Originally posted by Bluesmanuk Bluesmanuk wrote:

Originally posted by wardog wardog wrote:

Originally posted by Bluesmanuk Bluesmanuk wrote:

So I am now at the mercy of ASRock as to whether I can get a replacement cable


Trust me. You'll be taken care of. And in a "timely' manner, all things considered.

Once out in the "wild' these things happen every now and then. They've re-designed the cable so this doesn't happen I'm told.
< id="kpm_plugin" ="application/x-KPMPlugin">

You were right, they did Smile

Most impressed.



Wink
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]]> Tue, 01 Dec 2015 07:16:32 +0000 https://forum.asrock.com/forum_posts.asp?TID=747&PID=6332&title=beebox-n3000-broken-sata-cable#6332 <![CDATA[Beebox N3000 Broken SATA cable : wardog wrote: Bluesmanuk...]]> https://forum.asrock.com/forum_posts.asp?TID=747&PID=6329&title=beebox-n3000-broken-sata-cable#6329 Author: Bluesmanuk
Subject: 747
Posted: 01 Dec 2015 at 6:23am

Originally posted by wardog wardog wrote:

Originally posted by Bluesmanuk Bluesmanuk wrote:

So I am now at the mercy of ASRock as to whether I can get a replacement cable


Trust me. You'll be taken care of. And in a "timely' manner, all things considered.

Once out in the "wild' these things happen every now and then. They've re-designed the cable so this doesn't happen I'm told.
< id="kpm_plugin" ="application/x-KPMPlugin">

You were right, they did Smile

Most impressed.

]]> Tue, 01 Dec 2015 06:23:58 +0000 https://forum.asrock.com/forum_posts.asp?TID=747&PID=6329&title=beebox-n3000-broken-sata-cable#6329 <![CDATA[Beebox N3000 Broken SATA cable : wardog wrote: Bluesmanuk...]]> https://forum.asrock.com/forum_posts.asp?TID=747&PID=6225&title=beebox-n3000-broken-sata-cable#6225 Author: Bluesmanuk
Subject: 747
Posted: 28 Nov 2015 at 4:21pm

Originally posted by wardog wardog wrote:

Originally posted by Bluesmanuk Bluesmanuk wrote:

So I am now at the mercy of ASRock as to whether I can get a replacement cable


Trust me. You'll be taken care of. And in a "timely' manner, all things considered.

Once out in the "wild' these things happen every now and then. They've re-designed the cable so this doesn't happen I'm told.
< id="kpm_plugin" ="application/x-KPMPlugin">

I like your confidence and shall take your word Smile
]]> Sat, 28 Nov 2015 16:21:25 +0000 https://forum.asrock.com/forum_posts.asp?TID=747&PID=6225&title=beebox-n3000-broken-sata-cable#6225 <![CDATA[Beebox N3000 Broken SATA cable : Bluesmanuk wrote:So I am now...]]> https://forum.asrock.com/forum_posts.asp?TID=747&PID=6223&title=beebox-n3000-broken-sata-cable#6223 Author: wardog
Subject: 747
Posted: 28 Nov 2015 at 2:29pm

Originally posted by Bluesmanuk Bluesmanuk wrote:

So I am now at the mercy of ASRock as to whether I can get a replacement cable


Trust me. You'll be taken care of. And in a "timely' manner, all things considered.

Once out in the "wild' these things happen every now and then. They've re-designed the cable so this doesn't happen I'm told.
< id="kpm_plugin" ="application/x-KPMPlugin">
]]> Sat, 28 Nov 2015 14:29:07 +0000 https://forum.asrock.com/forum_posts.asp?TID=747&PID=6223&title=beebox-n3000-broken-sata-cable#6223