ASRock Forums : X399 Fatal1ty not booting with code 62 https://forum.asrock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Mon, 13 Apr 2026 16:08:03 +0000 Mon, 05 Feb 2018 22:19:59 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.asrock.com/RSS_post_feed.asp?TID=7548 <![CDATA[ASRock Forums]]> https://forum.asrock.com/forum_images/web_wiz_forums_black.png https://forum.asrock.com/ <![CDATA[X399 Fatal1ty not booting with code 62 : wardog wrote:World Record RMA...]]> https://forum.asrock.com/forum_posts.asp?TID=7548&PID=44690&title=x399-fatal1ty-not-booting-with-code-62#44690 Author: alexmaz
Subject: 7548
Posted: 05 Feb 2018 at 10:19pm

Originally posted by wardog wardog wrote:

World Record RMA turnaround time Alex....?????

Yup! I bought it on Amazon. I asked for a replacement Saturday evening and they started processing the order on Sunday and sent it sunday afternoon. It arrived this morning at 8.45. I was very suprised about this too.

Technically it's not a RMA but a replacements from the seller. ASRock support still hasn't answered to my friday evening ticket Big smile


Edited by alexmaz - 05 Feb 2018 at 10:21pm]]> Mon, 05 Feb 2018 22:19:59 +0000 https://forum.asrock.com/forum_posts.asp?TID=7548&PID=44690&title=x399-fatal1ty-not-booting-with-code-62#44690 <![CDATA[X399 Fatal1ty not booting with code 62 : World Record RMA turnaround time...]]> https://forum.asrock.com/forum_posts.asp?TID=7548&PID=44689&title=x399-fatal1ty-not-booting-with-code-62#44689 Author: wardog
Subject: 7548
Posted: 05 Feb 2018 at 9:47pm

World Record RMA turnaround time Alex....?????
]]> Mon, 05 Feb 2018 21:47:45 +0000 https://forum.asrock.com/forum_posts.asp?TID=7548&PID=44689&title=x399-fatal1ty-not-booting-with-code-62#44689 <![CDATA[X399 Fatal1ty not booting with code 62 : New motherboard is working fine...]]> https://forum.asrock.com/forum_posts.asp?TID=7548&PID=44688&title=x399-fatal1ty-not-booting-with-code-62#44688 Author: alexmaz
Subject: 7548
Posted: 05 Feb 2018 at 9:29pm

New motherboard is working fine with the GPU in the first pcie slot and ram in b2 a2 c2 d2, at 3200 Mhz.

Thanks for the support guys.
]]> Mon, 05 Feb 2018 21:29:23 +0000 https://forum.asrock.com/forum_posts.asp?TID=7548&PID=44688&title=x399-fatal1ty-not-booting-with-code-62#44688 <![CDATA[X399 Fatal1ty not booting with code 62 : If PCI-E slot 1 is not working...]]> https://forum.asrock.com/forum_posts.asp?TID=7548&PID=44608&title=x399-fatal1ty-not-booting-with-code-62#44608 Author: lowdog
Subject: 7548
Posted: 04 Feb 2018 at 8:06am

If PCI-E slot 1 is not working with any graphics card then RMA the motherboard, simple!!!

Edited by lowdog - 04 Feb 2018 at 8:06am]]> Sun, 04 Feb 2018 08:06:05 +0000 https://forum.asrock.com/forum_posts.asp?TID=7548&PID=44608&title=x399-fatal1ty-not-booting-with-code-62#44608 <![CDATA[X399 Fatal1ty not booting with code 62 : Yes but I tried to set them at...]]> https://forum.asrock.com/forum_posts.asp?TID=7548&PID=44602&title=x399-fatal1ty-not-booting-with-code-62#44602 Author: alexmaz
Subject: 7548
Posted: 04 Feb 2018 at 5:50am

Yes but I tried to set them at 3200 and it didn't boot. They are at 2933 now, didn't try 3200 again. I requested a motherboard replacement, I hope it's the motherboard.]]> Sun, 04 Feb 2018 05:50:29 +0000 https://forum.asrock.com/forum_posts.asp?TID=7548&PID=44602&title=x399-fatal1ty-not-booting-with-code-62#44602 <![CDATA[X399 Fatal1ty not booting with code 62 : alexmaz wrote:I was able to...]]> https://forum.asrock.com/forum_posts.asp?TID=7548&PID=44594&title=x399-fatal1ty-not-booting-with-code-62#44594 Author: wardog
Subject: 7548
Posted: 04 Feb 2018 at 4:46am

Originally posted by alexmaz alexmaz wrote:

I was able to boot with all 4 sticks in A and B slots. It's still dual channel but boots with 32 GB. It's at 2133 Mhz . I don't know what to do.



I'm calling this a mem compatibility issue, now, knowing that. I've seen that here a few times over the 40+ Kits I've gone through on varying boards.

Stability test it.

If it's stable, Thumbs Up Thumbs Up


ps: All newly introduced mem will Default to 2133 on your board.

]]> Sun, 04 Feb 2018 04:46:05 +0000 https://forum.asrock.com/forum_posts.asp?TID=7548&PID=44594&title=x399-fatal1ty-not-booting-with-code-62#44594 <![CDATA[X399 Fatal1ty not booting with code 62 : I was able to boot with all 4...]]> https://forum.asrock.com/forum_posts.asp?TID=7548&PID=44584&title=x399-fatal1ty-not-booting-with-code-62#44584 Author: alexmaz
Subject: 7548
Posted: 04 Feb 2018 at 3:11am

I was able to boot with all 4 sticks in A and B slots. It's still dual channel but boots with 32 GB. It's at 2133 Mhz . I don't know what to do.]]> Sun, 04 Feb 2018 03:11:01 +0000 https://forum.asrock.com/forum_posts.asp?TID=7548&PID=44584&title=x399-fatal1ty-not-booting-with-code-62#44584 <![CDATA[X399 Fatal1ty not booting with code 62 : Contact Corsair and inquire what...]]> https://forum.asrock.com/forum_posts.asp?TID=7548&PID=44575&title=x399-fatal1ty-not-booting-with-code-62#44575 Author: wardog
Subject: 7548
Posted: 04 Feb 2018 at 1:35am

Contact Corsair and inquire what they have. I don't list the Corsair Toll because Corsair IMO has really REALLY dropped the ball concerning mem for Ryzen/ThreadRipper.
http://www.corsair.com/en-us/memoryfinder?type=motherboard


RyMem list a G.Skill and Corsair Kit that works:
https://rymem.vraith.com/basic/view_by_mobo]]> Sun, 04 Feb 2018 01:35:49 +0000 https://forum.asrock.com/forum_posts.asp?TID=7548&PID=44575&title=x399-fatal1ty-not-booting-with-code-62#44575 <![CDATA[X399 Fatal1ty not booting with code 62 : Thanks for the links. The problem...]]> https://forum.asrock.com/forum_posts.asp?TID=7548&PID=44572&title=x399-fatal1ty-not-booting-with-code-62#44572 Author: alexmaz
Subject: 7548
Posted: 04 Feb 2018 at 12:31am

Thanks for the links. The problem is that I'm limited to what I can find on Amazon Italia, which basically is some G.Skill and some Corsair, if I want a 3200 kit. They have the G.Skill Flare X compatible with this board but at an absurd price or not available.

There is also the non working first PCI-E slot to consider. It doesn't work with the 2 GPU I tried, which makes me believe there's something wrong with the motherboard. I can get a substitution from Amazon for the motherboard and see how it goes.
]]> Sun, 04 Feb 2018 00:31:17 +0000 https://forum.asrock.com/forum_posts.asp?TID=7548&PID=44572&title=x399-fatal1ty-not-booting-with-code-62#44572 <![CDATA[X399 Fatal1ty not booting with code 62 : Don&#039;t rely on the QVL on...]]> https://forum.asrock.com/forum_posts.asp?TID=7548&PID=44570&title=x399-fatal1ty-not-booting-with-code-62#44570 Author: wardog
Subject: 7548
Posted: 04 Feb 2018 at 12:04am

Don't rely on the QVL on ASRocks pages.

Instead, use the Memory Compatibility tools from the memory manufactures webpages.


Use the below tools to find Guaranteed compatible memory for your motherboard.

http://www.gskill.com/en/configurator?manu=52&chip=0&model=0

http://www.crucial.com/usa/en/advisor?cm_re=top-nav-_-flyout-memory-_-us-memory-advisor

https://www.kingston.com/us/memory/search/Options

https://patriotmemory.com/memory-finder/

http://www.pny.com/support/memory-configurator]]> Sun, 04 Feb 2018 00:04:48 +0000 https://forum.asrock.com/forum_posts.asp?TID=7548&PID=44570&title=x399-fatal1ty-not-booting-with-code-62#44570